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QuiBidsReviews 3,064

3.3
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QuiBids Reviews Summary

QuiBids has a rating of 3.3 stars from 3,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.

service
111
Maine
1 review
0 helpful votes
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I won a pair or butterfly earrings and one was faulty. QuiBids replaced the pair without a fuss.

Date of experience: May 28, 2015
Virginia
1 review
0 helpful votes
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Product delivery issue
May 31, 2015

I encountered a problem with receiving a partially damaged product. Quibids Support responded promptly and resolved the issue quickly. Great Service!
In 3 years I have never encountered anything that wasn't resolved promptly and to my satisfaction.

Date of experience: May 28, 2015
Colorado
1 review
0 helpful votes
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Great Customer Service
May 31, 2015

I asked for a refund of my Quibids initial investment and got it - no questions asked.

Date of experience: May 28, 2015
Texas
1 review
0 helpful votes
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Quick and Easy
May 31, 2015

I didn't expect to get charged for registering with your site but I did. It was $60 charged before I even out on your site to check things out. I immediately emailed customer service and within 30 minutes they responded and had refunded the $60 back to my card. Very quick and satisfying response.

Date of experience: May 28, 2015
Australia
1 review
0 helpful votes
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Buy Now Claim stuck
May 30, 2015

I was unable to buy an item so I emailed support and got a reply within the day and the item fixed up so I could purchase easily.

Date of experience: May 27, 2015
Australia
1 review
0 helpful votes
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Not a fair playing field
May 30, 2015

In Australia I am competing with all the players in the US and they have much better products to win from (like gift cards!).
Its not worth me competing with them so I will spend my free bids and not purchase any more.
Sorry, but it could of been a really good game if you offered better products and gift cards to the rest of the world too.

Date of experience: May 27, 2015
Missouri
1 review
0 helpful votes
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Outstanding customer service. Quick and to the point resolving my CC concerns.

Date of experience: May 27, 2015
Texas
1 review
6 helpful votes
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If you have heard of quibids and want to try it out you should read this first!

Quibids charges $. 60 per bid, and forces you to buy 100 bids before you even sign up, a total of $60.00 USD! This "minor" detail is not stated clearly enough before you sign up, and I was another victim to Quibids rouse.

However, when I reached out to customer service they were able to provide me a refund. That's why I'm not giving it a one star

Date of experience: May 25, 2015
Blake B. — QuiBids Rep
over a year old

Hi Joey. We appreciate your feedback. We encourage all users to read the info on the credit card entry page to ensure they know exactly what they are paying for. It sounds like you were referring to the starter bid pack (100 bids at $0.60 for $60). We understand that people may get excited and sign up without fully reading the info. This is why we offer the full refund for unused bids. We're glad we could assist with your refund without any issues. Please know you are welcome to come back and try us out at any time.

- Blake, Tumble Deal Rep

California
5 reviews
1 helpful vote
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I have had a few questions that I asked QuiBids--one: why my peridot earrings weren't green; two: why items on my sister's screen weren't the same as on mine at the same time. In both instances QuiBids reps answered quickly and put me at ease over the problems. I couldn't ask for better customer service. I worked as a management analyst and did many efficiency reviews; QuiBids would have exceeded my expectations.

Date of experience: May 25, 2015
Colorado
1 review
0 helpful votes
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I didn't realize that signing up would charge me $60. Upon request, they were more than happy to cancel my membership.

Date of experience: May 24, 2015
Nevada
1 review
0 helpful votes
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Good
May 27, 2015

Well I am new at this and while watching I pressed a button that maybe I shouldn't of pressed. Apparently I was bidding on some makeup thing I had no interest in. I was just watching and trying to Learn. I did not realize the bid matic was bidding for me. What else is possible here? Thx Andrea

Date of experience: May 24, 2015
Idaho
1 review
0 helpful votes
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You all are nieve
May 26, 2015

Those of you thinking quibids is making no profit are STUPID. They have people pay $60 for 100 "penny bids". Those items that are racked up to lets say $80 they already made '''$480''' on top of the money they get FROM that bid. Really, they rob people little by little to make more than the RETAIL price! Why else would they have a whole whopping TEN second increase for each bid that drops... come on now. Lol

Date of experience: May 23, 2015
Massachusetts
1 review
0 helpful votes
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A great support
May 26, 2015

On two occasions I have needed to use the online support. Both times I was extremely pleased by both the speed of the response as well as the outcome.

Date of experience: May 22, 2015
Florida
1 review
0 helpful votes
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Awesome service
May 26, 2015

I was pleasantly surprised and happy with their fast service.

Date of experience: May 22, 2015
Minnesota
1 review
0 helpful votes
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Quibids
May 26, 2015

Quibids is an awesome auction site. It's usually quite fair in the dealings with its customers.

Date of experience: May 22, 2015
Kuwait
1 review
2 helpful votes
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Disabled my account
May 25, 2015

The support team disabled my account without any reason and when I contact them by live chat and emails. ALSO I don't get any answers!

Date of experience: May 22, 2015
Blake B. — QuiBids Rep
over a year old

Hi DOde. We will shut down accounts for not following our site rules and our terms of conditions. Since our website is competitive in nature, we do this to create an equal playing field for all bidders. We hope you understand why we have to shut down these accounts for not playing by the rules. If you feel like you didn't break any of our site rules or terms, then feel free to reach out to us at support@quibids.com and we'll be happy to let you know exactly why your account was disabled.

Michigan
1 review
1 helpful vote
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Frustrations
May 24, 2015

I am concerned with the timing technique. There have been several instances when I have bid at the last second and told "Sorry the item has been sold." I clearly had placed my bid before time ran out. Other times when I have the highest bid it seems that when it hits 1 second there is a pause of at least a whole second before it says sold but most often another bid is taken and I don't find that fair at all. I do like the site as I have been very pleased with the items I have won the bid on, just would like the timing to be consistent so its fair for everyone.

Date of experience: May 21, 2015
Wisconsin
1 review
1 helpful vote
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Bad tracking number
May 24, 2015

Qibids took care of it rite off. As soon as I notified them their was a problem.

Date of experience: May 21, 2015
Indiana
1 review
0 helpful votes
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Great experience
May 24, 2015

My complain was dealt with very efficiently and quickly.

Date of experience: May 21, 2015
Missouri
2 reviews
1 helpful vote
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Quick Turn-around
May 24, 2015

I bought a package of bids but once in I realized it wasn't what I thought. I sent a quick e-mail asking for a refund and the money was back in my account the same day. Thanks!

Date of experience: May 21, 2015

About the business

QuiBids is a penny auction site.


quibids.com
Founded in 2009
Oklahoma City, OK, United States