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The company has established a reputation for having a user-friendly platform, with many customers appreciating the helpfulness of monitors and assigned helpers. However, concerns about reliability and accuracy of the bot’s responses are prevalent, with reports of misinformation and technical issues such as ads obstructing content. Additionally, there are complaints regarding inappropriate behavior among users, including bullying and cheating, which detracts from the overall experience. While the support staff is seen as a strength, the community dynamics and content accuracy pose significant challenges that the company may need to address to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
1.) Lots of cheating
2.) People make chats
3.) Most of the 'population' on Questions LLC is Connections Academy Students
4.) Some people try to date on here
5.) The monitor/assigned helpers are VERY helpful
6.) The bot gets lots of questions wrong
7.) Easy to navigate
8.) Sometimes ads cover up stuff
9.) False information
10.) Some people get angered easily
11.) Ocasional teasing/bullying
12.) You can change your shown name (username) as much as you want
13.) There are censors
14.) Lots of kids still get away with bad words due to using abbreviations
15.) The bot was made by OpenAI, which also made ChatGPT