The company has cultivated a strong reputation for providing a user-friendly platform that connects customers with reputable breeders, leading to high levels of satisfaction among pet owners. Many customers appreciate the ease of navigation, effective communication with breeders, and the quality of the puppies they acquire. However, some concerns have been raised regarding the vetting process of breeders, with a few customers expressing unease about potential puppy mills. Overall, the feedback reflects a positive sentiment towards the service, highlighting its efficiency while suggesting an opportunity for enhanced breeder verification.
This summary is generated by AI, based on text from customer reviews
Purchased a Jack Russell from Huckleberry Hill and just love this calm, well bred puppy! Great experience, knowledgeable and caring breeder!
This site is so easy to use and has a lot of features that make listing a pet, buying a pet and communicating with people so simple. This site has been so helping with my dog selling g process.
I really love using this site because it's easy to list, change and communicate with potential buyers.
Wonderful puppies & wonderful service from Jackie. Was amazed at what she sent home with the new puppy to make the change easier. Thank you so much.
I was trying to help my friend find a Yorkie puppy and we came across a couple of women who knew a breeder named Mary, she got in touch with us almost immediately and we talked on the phone quite a few times, she is one of the sweetest people I gotten to know, she is very knowledgeable about the puppies she sells and they are so healthy and beautiful, well I got my baby girl Shasha from her and I'm waiting for paperwork for my baby. She is by no means a scammer and is located in Missouri and she was kind enough to meet us almost half way, she doesn't ask for any money upfront, you pay when you get your baby. If any is looking for a sweet puppy or a playmate for your other baby Mary is the one to go to. Should I ever want another one she would be great. Please don't be scammed by someone asking for money upfront. And she will send pictures of the puppy you are getting and she stays in touch with you after you get your puppy. Thank you Mary for my baby,your a wonderful person to deal with, I couldn't be happier.Everone she is the BEST!
Able to give honest evaluation of breeder. Site is easy and convenient.
It was easy to sign up. I was able to search for a specific breed and locations. Puppies.com made it easy to connect with the breeder and bring home our sweet, adorable and healthy baby Shih Tzu!
I'm delighted to hear that your experience with Puppies.com was positive and that it made the process of finding and connecting with a breeder easy. It's wonderful that you were able to bring home a sweet, adorable, and healthy Shih Tzu. Wishing you and your new furry friend many joyful moments together!
Thank you for using Puppies.com!
We have been searching for a Pekingese for some time now and we came across "Puppyfind Website, it was there we found our dream Pekingese. This Pekingese filled all the requirements that my wife was looking for so I called DEBCO for more information on this beautiful puppy. I found that they were very dedicated to quality in every puppy. They were both fair and honest in working with us and they went the extra mile (897 miles) by personally delivering the puppy to us! I would strongly recommend getting your next puppy from DEBCO, you will be very happy with DEBCO and your new quality puppy.
THANK YOU for all your help and a very wonderful puppy! Mark G.
Found our puppy on this site There was great information on vetting breeder before purchase
I found my puppy, and this website made the whole process smooth and safe.
I purchased a french bulldog pup from Tathiana P. He was everything she said he was. The whole transaction and flight nanny delievery went smoothly. I would recommend this breeder.
After purchasing a puppy & having huge fear issues with the puppy from Doodles and Poodles.com through Puppyfind.com (which continue to today after spending over $2,000 on trainers) & the breeder basically saying to bad. I tried to leave a true & valid review of the breeder so that future buyers would be aware and not make a sight unseen purchase as I did. Now the puppy is over a year old and it's obvious now that the breeder also lied about the future size of the dog. I sent verification of the purchase they refused to publish my review without written reports from a dog behaviorist and my vet. I had explained to the breeder that I had an Autistic son and therefore would have expected them not to sell me a basket case for a companion for him, the dog is afraid of him because he makes odd gestures and sudden movements. I had dogs for him his entire life and never expienced anything like this. I think buyers need to be aware that this site isn't really about the buyer it only cares about having sellers list.
This app never disappoints and I always have a high sell rate! The boost features makes it better'
The seller I dealt with was very professional and everything went smoothly. She was very flexible and I was able to bring my puppy home quickly with no problems.
Your website work well once registered it made everything much easier for the breeders and I. And your site made it easy to find what I was looking for
Thank you for your positive feedback regarding the website. It's great to hear that you found the registration process easy and that the platform facilitated smooth communication and transactions between you and the breeders.
Thank you for using Puppies.com!
Easy to find what I was looking for in the area I'm located in.
Was looking for a smaller family breeder who shows more of a personal loving touch to their puppies.Happy puppies great people.A+
Puppies.com made it so easy to find my perfect pup and at a very affordable price. I never thought I'd ever be able to find a Bernie puppy
I have been scammed twice on this site. Two different sellers. Two different dogs.
Two different years. Took a loss of $1000 total. Tracked the first breeder to Nigeria. He Had no dogs. Just pics he took off of other breeders sites. 2ND TIME: SAME THING. Tracked him to India.
Puppyfind was not helpful at all. I reported it to several different agencies.
I learned that if you buy from puppyfind it is at YOUR OWN RISK! THEY CLAIM NO RESPONSIBITY FOR THEIR SELLERS!
BUYER BEWARE!
Hello,
It's unfortunate that you came across scammers on the website. As a bulletin board service you do have to be careful and do your homework. We have Buyer Tips on every listing to assist in having a safe transaction, one of which states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram.' It's important to use a form of payment that can be disputed so you can recoup your money if something goes wrong. We do our best to keep the scammers off the site and remove them as soon as possible when found or reported.
Hopefully you have since found a good seller to work with. If you have additional questions about how the site works please contact us at support@puppyfind.com.
PuppyFind.com Support
As a breeder, I used to post my puppies here and things seemed to run fairly smoothly. Over time there has been an explosion of new "breeders" and omg the puppies being sold are atrocious! They're sickly, no health testing done, nowhere near breed standard, being sold as purebred when they're clearly not. It's awful!
I stopped advertising for a while because I didn't want to be associated with the byb's and apparent mill-like breeders.
I ended up going back to the site after about a year or so and they changed it to where you have to pay to use it. Like, what? What kind of additional services are you offering? What kinds of safeguards for buyers and breeders alike, are you offering? What quality service have you added that warrants charging breeders a subscription to advertise when literally nothing has changed except for the fact that what once was free, isn't any longer? And on top of that, you're limited to how many photos or what info you can include. Like, what am I paying you for exactly?
Nothing is screened, breeders nor buyers. No one is required to show proof of health testing, licensure, vetting, etc.
I decided to pay to post a puppy. That puppy sold, and since nothing has changed except for the pay wall, I hadn't posted any more. But when I went to mark the puppy as sold, it's requiring me to renew the subscription in order to let people know that it's no longer available. No, I'm not doing that. I guess it'll just stay up there forever.
Hello,
We did make some changes to the site a couple of years ago, one of which was to require all sellers to pay for a membership.
We are glad the dog you posted on the site was sold. Our customer service team is always happy to assist you with any account issues. The Contact Us button at the bottom of the website can always get you in contact with customer service or you can email support@puppies.com.
I would be happy to help you get your listing marked as sold. I wasn't able to find an account under the email on your review. Please provide the email or phone number on your Puppies.com account and I will get your listing removed.
We appreciate your feedback and it will be taken into consideration for future site improvements.
Puppies.com Support
Answer: The Buyer Tips on Puppies.com states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram. Once this payment leaves your hands, there is no recourse for recovery or refund. Using a credit card is highly recommended so that you can dispute the transaction if something goes wrong.' You can read the full list at the link below. https://help.puppies.com/article/129-buyer-tips
Answer: Please contact our customer service at support@puppies.com to provide more information on your question and the situation you are referring to so we can assist in getting the issue resolved. Puppies.com Support
Answer: Hello, We are coming out with a Boosting option for listings at the beginning of the new year. At this time the system randomly rotates all listings. I you have additional questions please contact us at support@puppies.com. Puppies.com Support
Answer: Please contact our customer service at support@puppies.com for assistance with your account. They will be happy to assist you in getting your payment situation resolved. Puppies.com Support
Answer: Hello, PuppyFind.com is an online bulletin board service. Please visit PuppyFind.com to create your buyer account and start contacting sellers. Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account. Feel free to email us at support@puppyfind.com if you ever need any sort of assistance. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. If you have additional questions please contact us at support@puppyfind.com. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. Reading Seller Reviews is also advisable to see what type of history they have with their buyers. Please note that only individuals who have purchased a puppy from the seller may leave a review. If you have any further questions, please contact us at support@puppyfind.com. PuppyFind.com Support
It's wonderful to hear that you had such a positive experience with Mary and that you're happy with your new puppy, Shasha. Thank you for sharing your positive experience and for using Puppies.com!