Public Info Services
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Public Info ServicesReviews 6,608

4.2

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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great site for finding information on people. If i were able i would keep my subscription. Great site

Date of experience: October 7, 2020
California
1 review
0 helpful votes
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Under my name Karen Carpe, the info for Auburn Washington has the wrong birthday for me. My birthday is May 20,1959 and I'm 61 yrs old. Other then that it is a great site.

Date of experience: October 6, 2020
Texas
1 review
0 helpful votes
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Not one person that I've looked up at you found a driver's license for at least four of them I know how driver's license but you're saying they don't that is an issue

Date of experience: October 5, 2020
Tennessee
2 reviews
0 helpful votes
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I need my criminal record updated
October 4, 2020

I need my criminal record updated. I sent e-mail to your contact us with the proof.

Date of experience: October 4, 2020
Ohio
1 review
0 helpful votes
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Been using for years!
October 2, 2020

Been using for years! Affordable gets you what you need and keeps you up to date.

Date of experience: October 2, 2020
Kentucky
1 review
0 helpful votes
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I've been trying to prove some strange things happen to me and this helped me look "not so silly" to my husband!

Date of experience: September 30, 2020
Colorado
1 review
0 helpful votes
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Missing a lot of information on my own account. And incorrect information as well.

Date of experience: September 30, 2020
Ohio
1 review
0 helpful votes
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I put in my son name and pulled report and u dont have not even half the history on him

Date of experience: September 29, 2020
Utah
1 review
0 helpful votes
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This site has found the most information I've needed so far.

Date of experience: September 20, 2020
Ohio
1 review
0 helpful votes
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It is definitely not showing me everything that I know for a fact is there on these reports such as charges filed warrants evictions things like that that I think are very important

Date of experience: September 17, 2020
Texas
1 review
0 helpful votes
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I'm shocked about a criminal record which is totally incorrect and I never lived in Mo. State

Date of experience: September 15, 2020
Minnesota
1 review
0 helpful votes
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I am pretty sure the information on this website is spotty at best. These background checks are not the full picture and if you are the type of person who is going to pay for information about someone, you probably want/need that information to be as accurate as possible. This is not the service for you. I signed up for a dollar and the part about it being a 7-day trial with a monthly membership service after that WAS NOT AT ALL CLEAR at sign up! After noticing monthly charges two months later I called to cancel and ask for the charges to be reversed. The man who answered (bless his soul) was finally able to get the charges reversed, but he was not able to give me a yes or no answer. He was clearly only allowed to ask me if I would be satisfied. I was offered for different partial refunds before I was finally granted a fll refund. Since I do not feel like the membership fee, let alone a membership at all, was what I was really signing up for, I felt very confident that I should be issued a full refund. I really wanted a yes or no answer and he was clearly not allowed to provide one and I think any company that does not allow clear communication like that is pretty shady.

If the service was better, I would warn everyone to just be careful, but since the service is actually pretty crappy, I warn all to just stay away!

(If you feel like the membership notice was clear in your case, you are lucky, they may have changed their sign-up page).

Date of experience: May 19, 2020
California
1 review
0 helpful votes
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Its ok... could be better... wasted my time and money. Couldnt find person i was looking for. Dumb app

Date of experience: March 5, 2020
North Carolina
2 reviews
0 helpful votes
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Someone I looked up that I know has been to prison has no criminal history listed

Date of experience: February 27, 2020
Florida
1 review
0 helpful votes
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Most is accurate, but some is way off because I did myself and it has wrong address so I can't find out who my neibors are.

Date of experience: February 25, 2020
New Jersey
1 review
0 helpful votes
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Your records are not up to date I will be cancelling my prescription! You show my brother as being 29 when hes 65 an show no job when hes been working for 40 years

Date of experience: February 21, 2020
Mississippi
1 review
0 helpful votes
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Information on Mary Ann Rogers is incorrect * have never lived in Texas and have not been arrested for prostitution ever

Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2020
Georgia
1 review
0 helpful votes
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I was able to find information about a person before him starting work with our company on his background.

Date of experience: February 20, 2020
Minnesota
1 review
0 helpful votes
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The background is showing i have a bunch of crime in florida. I had not lived there since i was 16. All this stuff is showing 06 to 08 it makes no sense im a school bus driver and a clean background i have.

Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2020
Texas
1 review
0 helpful votes
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Gaps in information drivers license, criminal records when this info is available

Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2020