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Public Info Services Reviews Summary
The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Good results good price customer service is good to talk too didnt pressure me and can cancel anytime im ready to if i choose to cancel would say its good for me
Very helpful assistant and gives good information. Was given an option to have a reduced rate instead of canceling. This new amount was much more reasonable and I accepted the offer.
Not all info correct or up to date, but definitely good to check regularly and make sure you address all the wrong information.
Great Website and Customer Service. I was pleased with my results and service they provided. Thanks for everything.
Im satisfied with the results of my searches and the information that was provided. Except for this review thats making me write at least 100 characters
Phone assistants are extremely polite and helpful. I have been able to find info I needed for my own security and peace of mind.
I have a concealed weapon permit, but when I pulled my own records it read: No Concealed Weapon Permits were found in our records.
If it's missing that on me, what is it missing on others?
I was denied housing and the person commented on my "criminal record." I was aghast, as I have no criminal record, so I went to "Public info services," as it was the first one to pop up in google search. On it, I found information about charges in a city I had never been during a time when I was clearly and demonstratively somewhere else. I asked the website to remove the erroneous data, and they said they would do it immediately. They did not. I revisited the website every day and every day the data is still there, lying to the public about me. They have said the right things, but done the wrong things. In my world, that is called lying.
Hello Randy,
We sincerely apologize that your experience with our company was unsatisfactory. We take these requests very seriously and are always happy to assist in the removal of information from our website. Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-617-3169 to discuss this matter further with a supervisor. We can absolutely assist in getting this information removed from our site and are curious to determine what caused this issue in the first place.
Thank You
Public Information Services Customer Support Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jason,
Thank you for your comment; one thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet.
Thank you
Public Info Service Customer Support Team