The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I found a long lost friend and a family member. It's wonderful.
Old information.
Says up to date.
It is not.
Also missing information.
Your information is WRONG! You don't by any means have all the information! Its actually just horrible all the way around
I wish I knew if it is really the person I'm looking for & how do I find out if they are married or have been married?
You do not have any probate info on website. Known people with criminal records not listed (used thst to check the validity of your site)
Great looking on my sons records like a mom should
Good place to find out men who is secret. Find out if people I am talking to online have any criminal records they so decreet and it helping me to be safe
It's nice to know if something comes up and I need to check it out this here helps at times
Very little accurate data here. Very disappointing.
Disappointing. Couldn't find many people I had hoped to locate. My own info is incomplete; my son isn't even listed as a relative and yet you have my former daughter-in-law as a relative. My granddaughter isn't listed either. My brother's info doesn't include me as a relative.
Theres not a whole lot of info and part of it is totally wrong. All you hobe is where they live phone num relativesthats all whetes the rest of the ingo you say you have
It said gree
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support