Public Info Services
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Public Info ServicesReviews 6,428

4.2
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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 7 days
Tennessee
1 review
0 helpful votes
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They are not pulling up social media at all u need to fix it

Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 13, 2021
Kelli M. — Public Info Services Rep
over a year old

Dear Joshua,

At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.

If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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I like it
October 12, 2021

I like it. I enjoy looking up people I know. Thank you for this site

Date of experience: October 12, 2021
Indiana
1 review
0 helpful votes
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It gives me insight on people I believe to be monsters.

Date of experience: October 11, 2021
Virginia
1 review
0 helpful votes
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This is a very good site
October 7, 2021

This is a very good site. The app is easy to use and there's plenty of information. All around good app.

Date of experience: October 7, 2021
Texas
2 reviews
0 helpful votes
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Does not find all records like I find on other services.

Date of experience: October 5, 2021
Massachusetts
1 review
0 helpful votes
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Love it
October 4, 2021

Love it. Works well. Had a good experience and will recommend

Date of experience: October 4, 2021
Tennessee
1 review
0 helpful votes
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Found correct person i looked for fast and easy, but not as up to date as I would like

Date of experience: October 1, 2021
New Jersey
1 review
0 helpful votes
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Info is not updated it was 3 yrs before you updated an address on some one I was searching for. It didn't show most recent arrest or bankruptcies

Date of experience: October 1, 2021
Maine
1 review
0 helpful votes
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This is a real.attempt.to stop signing my certificate of marriage.stopped.alot.of my family from harm I place Albert carl where my siblings went to stop past pain from the betty langley

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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I wouldn't say it's the most accurate site that I've been on for background information several people I know who have criminal activity and charges do not have anything logged. Also doesn't give you any information about the cases that you are trying to research with people if they do you have any information regarding a court issue. Definitely lacking information on social profiles have yet to find anyone that has a social profile listed here but all of the people I'm looking for have Facebook Twitter Instagram. I found in accuracies in address information, relatives and neighbors associated with the Specific person of interest that is being searched.

Date of experience: September 25, 2021
North Carolina
1 review
0 helpful votes
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So far it's giving me everything I needed to know about my family members

Date of experience: September 24, 2021
California
1 review
0 helpful votes
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Helpful I was able to find what I was looking for.

Date of experience: September 20, 2021
Ohio
1 review
0 helpful votes
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Some information is not as current as it should be.

Date of experience: September 19, 2021
New York
1 review
0 helpful votes
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Our family is being stalked and threatened and we ask that you erase and rid all public information for we females zuely m johnson seba johnson and suzanne johnson. Stop showing addresses and phones etc. please help.

Date of experience: September 18, 2021
Florida
1 review
0 helpful votes
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Shows some things but other sections have no information whatsoever. Maybe can only get with payed upgrade.

Date of experience: September 18, 2021
Texas
1 review
0 helpful votes
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I was going to cancel my subscription over the phone, the opperator told me she would give me my account for 2.85 a month for life if i did not cancel and she did for a while but now i am being charged an extra 30.00 a month and i can not afford that.

Date of experience: September 18, 2021
Kansas
1 review
0 helpful votes
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This is a Scam
October 14, 2021

Pay $2 and get singed up automatically for membership, if not declined in 7 days. No guarantee you will receive any email confirming membership and account logon to decline further automatic charges that may accrue. Mine went to SPAM folder and set unread for 6 months until $29.94 recurring monthly chanrge showed up pending on Credit Card account for further confirmation by me. Of course, I paid the $2 originally to check out the service, but never had any chance to decline membership and further monthly charges due to Junk Mail receiving notice of billing and logon. Looked like a scam originally and now it is confirmed by continued monthly charges for no services provided over 6 months.

Date of experience: September 14, 2021
North Carolina
1 review
0 helpful votes
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I expected a more detailed report but it is worth what I am paying per month. Just web surfing and bored.

Date of experience: September 13, 2021
Michigan
1 review
0 helpful votes
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People that I have searched that I know 100% have criminal records, & NOT a single one shows nothing —- VERY FRUSTRATED

Date of experience: September 12, 2021
California
1 review
0 helpful votes
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All of the information is not correct on some of the people I have pulled up

Date of experience: September 11, 2021