The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
They are not pulling up social media at all u need to fix it
It gives me insight on people I believe to be monsters.
This is a very good site. The app is easy to use and there's plenty of information. All around good app.
Does not find all records like I find on other services.
Love it. Works well. Had a good experience and will recommend
Found correct person i looked for fast and easy, but not as up to date as I would like
Info is not updated it was 3 yrs before you updated an address on some one I was searching for. It didn't show most recent arrest or bankruptcies
This is a real.attempt.to stop signing my certificate of marriage.stopped.alot.of my family from harm I place Albert carl where my siblings went to stop past pain from the betty langley
I wouldn't say it's the most accurate site that I've been on for background information several people I know who have criminal activity and charges do not have anything logged. Also doesn't give you any information about the cases that you are trying to research with people if they do you have any information regarding a court issue. Definitely lacking information on social profiles have yet to find anyone that has a social profile listed here but all of the people I'm looking for have Facebook Twitter Instagram. I found in accuracies in address information, relatives and neighbors associated with the Specific person of interest that is being searched.
So far it's giving me everything I needed to know about my family members
Helpful I was able to find what I was looking for.
Some information is not as current as it should be.
Our family is being stalked and threatened and we ask that you erase and rid all public information for we females zuely m johnson seba johnson and suzanne johnson. Stop showing addresses and phones etc. please help.
Shows some things but other sections have no information whatsoever. Maybe can only get with payed upgrade.
I was going to cancel my subscription over the phone, the opperator told me she would give me my account for 2.85 a month for life if i did not cancel and she did for a while but now i am being charged an extra 30.00 a month and i can not afford that.
Pay $2 and get singed up automatically for membership, if not declined in 7 days. No guarantee you will receive any email confirming membership and account logon to decline further automatic charges that may accrue. Mine went to SPAM folder and set unread for 6 months until $29.94 recurring monthly chanrge showed up pending on Credit Card account for further confirmation by me. Of course, I paid the $2 originally to check out the service, but never had any chance to decline membership and further monthly charges due to Junk Mail receiving notice of billing and logon. Looked like a scam originally and now it is confirmed by continued monthly charges for no services provided over 6 months.
I expected a more detailed report but it is worth what I am paying per month. Just web surfing and bored.
People that I have searched that I know 100% have criminal records, & NOT a single one shows nothing —- VERY FRUSTRATED
All of the information is not correct on some of the people I have pulled up
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Dear Joshua,
At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
"Protect What Matters Most"