The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
This app is way more informative than been verified or truthfinder. But not accurate in a lot of areas.
There are a lot of inaccuracies, such as arrest records/warrants, addresses, phone numbers, email addresses.
My grandson has police reports and is in jail and not noted on your records
My information is incorrect. I only gave 3 stars for offering a 1$ trial
Not finding certain information that I know to be true
MANY records are incorrect! For instance, you have me as a repeat sexual predator and child molester! I'm a woman who would NEVER hurt a child! How on earth do you get your information? I also looked up several family members and on every single one, you are WAY off. Someone could get on your site and find falsehoods and most likely believe them. Just sick.
This background check is the best I've seen because with my $1.00 towards membership it really does allow me to see what they promised, so when my income gets a little more steady I'd definitely pay the amount each month to continue. I like to keep watch on myself because I, Terran Elizabeth Pettis am not a M I'm female but the Terran that is listed with my family is a male. How do I correct this? Thanks.
I think they need to update their info because I know for a fact it's off.
Most of the data fields are blank on everyone. Like drivers license, registration, etc
Information not updated or correct on my own background check. People I don't even know our on there as family and it is me. Not correct
It is bull$#*!. You have where I live to date but no drivers license on me. I've only had them since I was 16. My sister has been dead since 2013 and you have her still alive. You have my 1st husband still in Texas. He's been in Missouri since the early 80s.
So far alot of information but nothing helpful I know they have a criminal record you don't have anything on any of it and she had been married over 10 times you don't have anything on that either you have nothing of value here
I can't find resent criminal records for Bryant Irwin in alabama
Thé information was not right so I search myself and friends just to make sure they all had false information
More detailed background check on the people I searched.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support