The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Business information and business licences are necessary.
Thus far, accurate information is pulled on most I have viewed. However, not all reports are shown on a few individuals; but I do believe that is because the states systems are not updating properly due to the lack of support.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Yee haw folks.hold on to ur hat when you find out what yer ol lady did last night
Thank you for your review.
Addresses ae not always correct and relatives a bit confusing. I won't pay $40 a month or year for inaccurate information.
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Your information is not accurate and it's way out of date
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
This website seems to get most of the job done but I feel like it doesn't give direct answers. As far as relatives, Current phone numbers. I know more information on some people than this site.
We appreciate your feedback; we update our website constantly and report on all information we have available. We hope your rating and comments reflect an overall positive experience.
Difficult to cancel subscription and currently unable to find someone currently in prison
We are sorry to hear this feedback; we allow for cancellation via phone, email, or online through the "My Account" section. We are sorry to hear you were having difficulty cancelling.
We were able to locate your account and have cancelled it. Please call us at 1-800-617-3169 if there is anything else we can do for you.
Thank you
It's pretty accurate and it's fast. Pretty decent website from what I've seen so far. Stacey Carver
Thank you for your review, it's great to hear this type of feedback.
Site glitches.it also does not provide marital information wich is the only thing I came to find out.when you are looking to get to know more about anyone for your own safety that your dating or doing buisness with this site is no help in that area
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There seems to be allot of important information missing from the reports.
We appreciate your feedback; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
This is the best background checker I have used, I was able to find all that I was looking for from the comfort of my home without having to visit any government office.
Really easy to find the info. As needed it didn't take long thank you
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Info isn't worth paying for. A lot of lacking and unnessecary Information. Doesn't show any info that would be helpful in making any important decisions.
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Could use more info on work details and maybe more of the details
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A lot of outdated information and inaccurate information.
We appreciate your review; we update our website constantly and report on all information we have available. We hope the comments reflect an overall positive experience.
I'm missing a few charges on my Criminal Background and some charges on there are doubled.
We appreciate your feedback; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Love the website it really tells you some information on who your looking up
Thank you for leaving us this review.
I Googled myself to see what the information is on my background check and a lot of it is missing so I assume a lot of it is missing on everyone else that I Google also and some of it is wrong
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
I have to give my comments later very busy right now
Thank you for the 5-star review.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We appreciate your review; we update our website constantly and report on all information we have available.