The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Makes building a case very speedy. I started looking to see if my mother still had a warrant and the results came super quick.
This is the first time ever that all is 200% accurate, i thought all this wasn't anywhere close to this.i love this.thank you so much...
It's great to hear this type of feedback.
So far good need a back ground check for conceal carry permit.
Thank you for the 5-star review.
Arrests and prison time are not shown and they have had several.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It's been super helpful to me so far and I've been able to gather more than I need.
Thank you for your review, it's great to hear this type of feedback.
Not enough information at all.I got better on other high paying websites
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Great and useful info provided amazing insight is incredibly easy to use as well.
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Good haven't had It long let you know something moreso far been a good app
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Information not correct on a person. This person has extreme abuse of a spouse. That needs to be noted
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Your site is missing several criminal actions that have been found on many other sites.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
I enjoyed using this website to search for people that I have been looking for why very long time. It is simple and easy to use and very affordable. I have been looking for people on this site for a while and finally found them..
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Excellent service, everything seemed accurate so far. Thank you.
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Very good app an very helpful to find people the I'm interested on
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Very quick accurate very informative very professional it gives the correct search
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Great experience lets you know about your back ground history
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This is Awesome i Can find Emails and accounts my old phone numbers that i have lost and can now recover Thanks
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Purchased in error… who has the time to call to cancel. Option should be available online.
We are sorry to hear this feedback; we do have an online cancel option in the "My Account" section.
It is very good service it helps people who wants to know their future conversations
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I Just signed in … I' have used you before many times. You are a reliable service. Good customer service too
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Not a lot of accurate information about some of the people 😔
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
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