The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Information appears to be not current. I am aware of information that is not showing up. Company appears to be out dated
I get notices of changes but then no change. Was missing some items i learned about from other sources.s
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169. Thank You
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Thank you for the 5-star review.
Is actually a good experience that I help you help you and give you the information you looking for
We appreciate your feedback.
This has helped me protect myself from an abuse by making sure I know where he is.
It's great to hear this type of feedback.
Helps me monitor my kids and know where they are since the mother of my children has fled to Texas
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Very interesting but my wife's information is incorrect as well as mine has a few things incorrect. My wife is Amanda jo ferrell 40 years old of Morgantown ky. Should pop up as ferrell not kitchen from previous marriage. Our sons are kitchen named because with my rights to them I didn't have them changed. Could I do that? But she is ferrell and I'm her husband Michael Todd ferrell of same address. There is some criminal that should be removed from both mine and my wife Amanda j ferrell it's in accurate.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I'm very happy It's very informative and very easy to use wish I had done this sooner
Thank you for the feedback.
It's very resourceful and easy to navigate taking into the consideration that I don't know how to work these sites💯💯
It's great to hear this type of feedback.
Pretty well on point well on my info...
Just wish it didn't cost so much.
Thank you for the 5-star review.
Not enough info that I'd like to see. He's a neighbor who is not very friendly
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Alright. I guess. Gees why must you make me write 50 characters here for this note. That's toooo dam much. I just wanted to send you a short note but here take this yes I liked the website thanks.
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I read nothing about armed forces or that part of her life. You repeat several episodes.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Not all arrests are listed for this individual. Has current charges also..
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Great right now information is easy to find and I would recommend it to all my friends that needs you're services
Thank you for your review, it's great to hear this type of feedback.
Great. I have noticed that information on the people I know is not up to date including myself.
Thank you for the 5-star review.
It was ok I guess trying to find driving report.i do my knw where to look
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
👍
Great to know who I'm around to keep myself safe and sound like a good day
It's great to hear this type of feedback.
Criminal records are inaccurate or altogether missing which was the entire reason that I paid for this service. I feel like i've been duped or robbed.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Information on me is so old it's ridiculous
The address is over five years old. I live in a different place in my traffic violations are from seven years ago. This information is ridiculous. It's so old.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.