The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Very satisfied. Thank you so much
I do recommend for anybody looking for a loved one and can't remember their phone number address other family members that might be associated perfect website
For myself criminal charges I have did not appear nor did my current probation. So the information is very limited and not given.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Just started searching with you but so far it's good. Wish it had more areas to search.
Thank you for the feedback.
The info provided on here isn't even correct! I looked up my ex boyfriend and it says 0 arrests and 0 warrants when in fact he's been arrested a few times in the past and was actually arrested and jailed 3 times in the last 3 months and is currently in jail and currently has 2 active warrants! This site is a waste of money if the info you provide isn't even accurate!
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
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Thank you for the 4-star review.
It is so nice to actually have a site that you can easily navigate through regardless of your experience.
On navigation with the computer and how simple it is. When you're a member to run a report and how helpful that report i
It's great to hear this type of feedback.
Awesome. Really easy to use and for a dollar just to get reports. Wish it was a little more in depth but still really good
Thank you for your review, it's great to hear this type of feedback.
Rip off! Definitely going to be taking myself off so no future payments are taken
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
So far. Great. I appreciate the quick look up. Convenient and fast
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Love it I really do it is very. Helpful yes in deed it is love it lov it lov it lov it lov it lov it
Thanks for sharing your thoughts.
It was wonderful to look up myself to check my background. All was clear.
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SO FAR, easy to navigate, up to date information appears accurate. Easy to like but expensive for me. Glad for the $1.00 trial...
Thank you for your review, it's great to hear this type of feedback.
I'm looking for possible court dates and can't find them at all
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I don't have anything to say because I just joined so I face y had a chance to explore
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Thank you for the 5-star review.
How am I searching myself and this site says I'm not in the system? Never born?
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Just trying to see if I could find a divorce but it won't take me there
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
It's an ok neighborhood. Quiet. Neighbors are kinda iffy but polite
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I did a Google search to find someone's criminal record. I came across this site. It looked legit so I did the $1 free trial. There are some definite errors.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
I haven't seen my report yet I would like to see if I have any warrants
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169. Thank You
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Thank you for your review, it's great to hear this type of feedback.