Overview
PSI Exams has a rating of 3.9 stars from 7,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 10th among Education sites.
TERRIBLE process trying to find the correct book/s to order for VA Flooring exam through PSI. I now am proceeding to order (8) books that I was directed to by your online "support" dept. They had no idea how to help or what I needed to take this exam. I've spent countless hours just to find my way here on your site - and to be directed to Amazon and various other providers of various books... I've never seen such a money-making, random business. Test-taking service was good. Book selling is your downfall - zero direction provided. The MANY emails and phone calls I've made to find these books - and the "choice" of ordering ALL of the books on your list (that I"ve finally been provided) makes you look careless, aloof, uninvolved, and uninterested to help. It's infuriating.
Great for mastering the test and studying. I have enjoyed the way the study material explains the answers
Having difficulty to operate the system. Very difficult to operate. I was able to overcome those difficulties by following the instructions in the program and working with my computer to get valid results..
Thank you for sharing your experience with us. We’re glad to hear that our customer service team was helpful in addressing your concerns. However, we understand that navigating the system can be challenging at times. We did attempt to contact you in response to your issue on June 17,2024.
For any further assistance or to address any specific issues you encountered, please feel free to contact us via email at CDcareweb@psionline.com. Kindly provide your full name, exam confirmation number, and details of the difficulty you faced, and our team will be happy to assist you further.
We appreciate your feedback and are committed to making the experience smoother for all users.
Having difficulty to operate the system. Very difficult to operate.
The books are very expensive for what was received. Plus I need to purchase the practice exam for another $100 or so just so I know where to tape the tabs in order to find the answers during the exam. Not happy with the overall expense.
We understand your concerns regarding the expense of the books and practice exams. Your feedback is important to us, and we appreciate you sharing your experience. For further assistance, please contact ptsupport@psionline.com.
Had two questions in the practice test that I purchased had incorrect answers only and no correct answer, when I clarified with the AI they told me that I was correct and that it did not provide the correct answer.
Thank you for bringing this issue to our attention. We apologize for the errors you encountered in the practice test. We did attempt to contact you in response to your issue on Aug. 24,2024.
For further assistance, please contact our support team at support@psi.memorang.com. They can help address these.
Thank you for your understanding, and we appreciate your patience.
Customer service was awesome, thank you helping me pick the right practice test.
I fill like there should be a more reasonable study guide and practice test option.
The ordering process was easy. Hopefully it will help prepare me.
Good it's not a easy exam, especially on the nationals portion, but I'm ready to pass the entire thing with flying colors
Bought a practice test when I signed up for my exam. After trying 5 times to re set my password still have not gotten an email I had to create a new account. Due to their lack of customer service or options they were rewarded with another 25 dollars from me. The web site doesn't work either.
We apologize for the inconvenience you've experienced and we did attempt to contact you in response to your issue on May 27,2024.
Please contact ptsupport@psionline.com for assistance.
We hope to resolve your issue promptly.
The ability to purchase was very easy,the ability to purchase was very easy,the ability to purchase was very easy
Pretty good. Kind of a pain to see on paper or view like an old school textbook, but whatever. That's how they do it now.
Thank you for your message. For assistance, please reach out to support@psi.memorang.com.
We understand that the current format may feel a bit inconvenient, like viewing an old school textbook. Unfortunately, that's the standard setup right now, but we appreciate your understanding and patience with the process.
If you need any further help, feel free to reach out.
Good good good good good good good good good good good good good
My experience Was good i liked the easy to use and select the best option for me
This process has been absolutely awful. Just because I don't own a laptop, I have had to go through absolute hell every time I try to take the test and your system has caused me more anxiety than I have had in years. Fix it.
We're very sorry to hear about your frustrating experience and we did attempt to contact you in response to your issue on June 5,2024.
Please contact us via email at CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.
We will work to address your issue.
Unable to access test prep pack I bought earlier due to browser shut down after many minutes of no activity.
Thank you for reaching out. We're sorry to hear that you’re having trouble accessing your test prep pack due to a browser shutdown and we did attempt to contact you in response to your issue on Sept. 2,2024.
Please contact our support team at support@psi.memorang.com for further assistance. They will be able to help you regain access to your materials and ensure everything is working properly.
We appreciate your understanding as we work to resolve this issue.
I wanted to pay for and schedule the heat at the same time ex not clearly offered to do so.
Please refund me as i just purchased this twice and i cannot access
I already purchased this and now it is making me purchase this again
It was very confusing just getting to purchase the Exam. Not sure why there are so many areas to address and temporary passwords that I didn't need
Thank you for reaching out and sharing your feedback. We apologize for any confusion you experienced while trying to purchase the exam and we did attempt to contact you in response to your issue on Aug. 2,2024.
To get the assistance you need and to clarify any issues with the purchasing process, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.
We appreciate your patience and are here to help make this process easier for you.
My experience has been good. I'm glad psi has a practice test to help me get ready for the real exam.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience and we did attempt to contact you in response to your issue on June 11,2024. We apologize for the frustration and inconvenience you faced. For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.