business logo of PSI Exams

PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,849 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
grey star
grey star
grey star
grey star
grey star
Texas
0 reviews
0 helpful votes
Follow Jamaal T.
Unfollow Jamaal T.
Send Message
Share Review
Report Review

Customer service was awesome, thank you helping me pick the right practice test.

Date of experience: October 5, 2024
California
1 review
0 helpful votes
Follow Sara L.
Unfollow Sara L.
Send Message
Share Review
Report Review

Diceived
October 11, 2024

The person that help me was not in the list but she suggested to use Marcia Barrera

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Send Message
Share Review
Report Review

Pretty good
September 25, 2024
Updated review

Pretty good. Kind of a pain to see on paper or view like an old school textbook, but whatever. That's how they do it now.

Date of experience: September 15, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for your message. For assistance, please reach out to support@psi.memorang.com.

We understand that the current format may feel a bit inconvenient, like viewing an old school textbook. Unfortunately, that's the standard setup right now, but we appreciate your understanding and patience with the process.

If you need any further help, feel free to reach out.


Good good good good good good good good good good good...
August 23, 2024
Previous review

Good good good good good good good good good good good good good

Date of experience: August 13, 2024
New York
2 reviews
0 helpful votes
Follow Jeannie M.
Unfollow Jeannie M.
Send Message
Share Review
Report Review

Terrible Customer Service
July 11, 2024

Have 2 bad experiences with PSI and therefore I will not recommend. First was taking my exam virtually and almost to the end of the exam their system had a glitch and cut me off. Had to do all of the security process all over while the test clock was ticking not a fun experience. Second I purchased a review e book with them and again system issue pdf never downloaded try reaching out to customer care and was told there were some system issue that some will get back to me in 24 hours with a resolution but here we are 2 weeks later and no one has gotten back to me. A total lost of money and time.

Date of experience: July 1, 2024
Samantha P. PSI Exams Rep
10 months ago

We apologize for the inconvenience you experienced with both your virtual exam and e-book purchase. Your feedback is important, and we aim to resolve this matter as soon as possible. Please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com for assistance.

West Virginia
1 review
0 helpful votes
Follow DEAN M.
Unfollow DEAN M.
Send Message
Share Review
Report Review

Farly east to navigate after you figure out what it is that's there and what parts you need. It would be easier if it when though a select questions and drop down to the areas needed and the parts that apply to your lesson's application.

Date of experience: July 26, 2024
Washington
1 review
0 helpful votes
Follow gabriela a.
Unfollow gabriela a.
Send Message
Share Review
Report Review

My experience Was good i liked the easy to use and select the best option for me

Date of experience: September 27, 2024
Florida
1 review
0 helpful votes
Follow Erica B.
Unfollow Erica B.
Send Message
Share Review
Report Review

Unable to access test prep pack I bought earlier due to browser shut down after many minutes of no activity.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out. We're sorry to hear that you’re having trouble accessing your test prep pack due to a browser shutdown and we did attempt to contact you in response to your issue on Sept. 2,2024.

Please contact our support team at support@psi.memorang.com for further assistance. They will be able to help you regain access to your materials and ensure everything is working properly.

We appreciate your understanding as we work to resolve this issue.

Louisiana
1 review
0 helpful votes
Follow LaQueena H.
Unfollow LaQueena H.
Send Message
Share Review
Report Review

I wanted to pay for and schedule the heat at the same time ex not clearly offered to do so.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Send Message
Share Review
Report Review

Lost customer service. Great quality product.
July 10, 2024

I realized I purchased the wrong item and they would not allow a return because I clicked on the link and activated. Her answer was we now can not use that code for anyone else. Really! Your selling access not an actual book. So I am out $60 but when I did order the correct product it was excellent.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2024
Samantha P. PSI Exams Rep
10 months ago

Thank you for your feedback and for sharing your experience. We apologize for the inconvenience you faced with the return policy. We did attempt to contact you in response to your issue on July 1,2024.

For further assistance with your issue, please contact support@psi.memorang.com. They will be able to address your concerns regarding the activation and return process.

We appreciate your understanding and are glad to hear that you found the correct product to be excellent.

New Jersey
1 review
0 helpful votes
Follow ryan C.
Unfollow ryan C.
Send Message
Share Review
Report Review

Please refund me as i just purchased this twice and...
October 13, 2024
Updated review

Please refund me as i just purchased this twice and i cannot access

Date of experience: October 3, 2024

I already purchased this and now it is making me purchase...
October 13, 2024
Previous review

I already purchased this and now it is making me purchase this again

Date of experience: October 3, 2024
Mississippi
1 review
0 helpful votes
Follow jessica e.
Unfollow jessica e.
Send Message
Share Review
Report Review

This is my first time
October 14, 2024

This is my first time. I hope the practice test helps. Im sure it will. Thanks

Date of experience: October 4, 2024
North Carolina
1 review
0 helpful votes
Follow N B.
Unfollow N B.
Send Message
Share Review
Report Review

I received
October 14, 2024

I don't have experience, book just received in the mail. *******891

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 10,2024.

If you're encountering any issues or need assistance with your recent exam materials, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you further.

If you need any additional support from our side, feel free to let us know.

South Carolina
1 review
0 helpful votes
Follow Aaron G.
Unfollow Aaron G.
Send Message
Share Review
Report Review

Thank you
July 30, 2024

Awesome practice tests. I bought the three pack. It came with two additional mini exams. I love how it was timed to replicate the game day experience. I aced my mechanical contractor exam on the first try thanks to these practice exams, thank you!

Date of experience: July 20, 2024
Tennessee
1 review
0 helpful votes
Follow Victoria M.
Unfollow Victoria M.
Send Message
Share Review
Report Review

MISSING STUDY MATERIAL FOR THE STATE OF TENNESSEE.
HAVING A VERY SMALL/SHORT WINDOW TO PASS THE TEST IN TENNESSEE, IS A HUGE INCONVENIENCE NOT BEING ABLE TO ACQUIRE THE STUDY MATERIAL FOR EVERYTHING THAT WE HAVE TO LEARN.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for reaching out and expressing your concerns regarding the missing study materials for the State of Tennessee. We understand how stressful it can be, especially with a tight timeline to prepare for the test and we did attempt to contact you in response to your issue on Aug. 20,2024.

To get the assistance you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help you acquire the necessary study materials and address any other concerns you may have.

We appreciate your understanding and patience as you prepare for your exam.

New York
1 review
0 helpful votes
Follow Jeffrey K.
Unfollow Jeffrey K.
Send Message
Share Review
Report Review

A little difficult to find the payment page to renew...
September 22, 2024
Updated review

A little difficult to find the payment page to renew our provider designation. But once I found it, making the payment was easy.

Date of experience: September 12, 2024

Your site is straight forward and easy to navigate
September 8, 2024
Previous review

Your site is straight forward and easy to navigate. So far the process is simple.

Date of experience: August 29, 2024
New York
1 review
0 helpful votes
Follow Roger A.
Unfollow Roger A.
Send Message
Share Review
Report Review

Great stuff to learn from and be prepared for what your trying to accomplish to make it

Date of experience: October 3, 2024
Indiana
1 review
0 helpful votes
Follow Hunter L.
Unfollow Hunter L.
Send Message
Share Review
Report Review

Testing was great, but…
July 11, 2024

Everything was good on your guys ends. It's just whenever I try to get my diploma my birthday is wrong. It says I was born in 2005 when I was born in 2006 some information had got wrong either your way or their way if you can do anything about this and push it farther so I can go to Boot Camp that would be very helpful. Thank you.

Date of experience: July 1, 2024
Samantha P. PSI Exams Rep
10 months ago

Thank you for your message and we did attempt to contact you in response to your issue on July 1,2024. For assistance with correcting your information and obtaining your diploma, please contact us via email at CDcareweb@psionline.com and provide your full name, and details of your concern.

Michigan
1 review
0 helpful votes
Follow Trenton S.
Unfollow Trenton S.
Send Message
Share Review
Report Review

Used
August 28, 2024

The book looked used, it had several creases on cover and corners were slightly bent. Do not have time to order another so I had to use it, otherwise I would have returned it.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for bringing this to our attention. We're sorry to hear that the study book you received was in less than perfect condition. We strive to ensure that all materials arrive in pristine condition, and we apologize for any inconvenience this has caused you. We did attempt to contact you in response to your issue on Aug. 19,2024.

Since you mentioned that you don't have time to order a replacement, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.

We appreciate your understanding and value your feedback as we continue to improve our service.

Florida
1 review
0 helpful votes
Follow Valerie D.
Unfollow Valerie D.
Send Message
Share Review
Report Review

Process is simple and easy to download
August 22, 2024

So far I have had a good experience. I am currently working on my second exam prep course and I like how the exams hit all subjects needed for when I need to take the exam

Date of experience: August 12, 2024
District of Columbia
1 review
0 helpful votes
Follow Ted L.
Unfollow Ted L.
Send Message
Share Review
Report Review

I was unable to determine exactly what material / reference books I need to study for the North Carolina Residential Contractors License Exam. How about a defined list of tabbed study materials

Date of experience: August 26, 2024