Proxibid

If there is a discrepancy or issue with any items you bid on Proxibid will NOT investigate or look into your matter even though your use their platform. You have a duty when you act as the intermediary and people bid on your site!

HORRIBLE SITE, DO NOT BID

Ordered 5 or 6 things from Proxibid. Companies charge more than quadruple for shipping than what it actually costs, but refuse to tell you the shipping charges until after you've purchased the item, which is how they TRAP you.
Items purchased were not as described & missing many pieces, but no refunds are allowed.
I do auctions for a living and this is absolutely the worst auction experience i've ever had. 1 star is too good for them.

Purchased a few items at a local auction( work auction of uniontown pa)! Everything was fine except 2 items that I was outbid on in the final minutes was on the next auction they ran! Since I've written reviews and they were pulled about workauction, also contacted proxibid and they allow this bidding and encourage it! When your the winning bidder and you are told you was o er bid to see item listed as passed? Bad business on both sides. Now auction is over you never see those bids again but those certain items bud up really didn't sale but back to seller! Bs scam

Purchased item from Wheeler Auction Paris Mo. I Purchased item for $23,500.00. Proxibid showed the same price of $23,500.00. Went to pay and Wheeler said price was $24,500.00. Ultimately even thou Proxibid showed the same price as my last bid of $23,500 00. Wheeler refused and removed me from property and told me to never return. Called Proxibid ask them to review recordings and was informed they could not help. Also ask Wheeler to review recorded records which they said they have however they refused. Purchased a second item and was not aloud to purchase that item also.

Proxibid charges a fee to use their platform and offer no services in return. Will not hesitate to block a buyer for no cause and refuse to help a buyer if an issue on the buyers end arises. They get 3-5% fee per item, no cap. It should be illegal for them to take so much of our money and not be obligated to give service. They will have you send detailed emails to the dispute department and they never respond. When you call back in their response is not our auction/ item, not our problem. We've bought a lot from proxibid in the last 3 years, I'd recommend you buy from Equipment facts, Level, hi-bid or the auctions directly before Proxibid!

Was bidding on one auction in the morning, an their system went down, Couldn't log in any more.
Wasn't able to increase my bid, and lost the item.
Went to another auction, and placed a max bid on about 8 or 9 items, and was high bidder on all or the, but when I went to check in around closing time, could not log in again.
Proxi-Fail then announced that system was down (2 days ago), and as of time of writing this, they are still saying system will be down for more days.
On top of that, my credit card just got whacked!
I have a feeling this isn't going to end well. They seem to have a major data breach!

Some auctions companies are doing shill bidding and Proxibid supports them because of the revenue they generate to Proxibid.

Huge rip-off for packing+shipping. When bidding over the 'net on a $55 item (small, 3lb), surcharges ($5.85), packing ($25) and shipping ($41.20) added more than $70 to the cost - significantly more than the item itself! Total scam.

Stealing money, fraud, misrepresentation, no accountability. See attached picture, someone is maxing out bids when they come in to make more money on the item. No one would bid on a higher priced item that has 5 others choose from that are below $20 and then one sky rockets to $110? No one would keep biding on the single item other then the seller. These pictured were all listed together in the same auction yet one jumps? Use common sense its because someone put what they are willing to pay in a max bid and the seller outbids to keep moving the price up.

Auction company backed they have 0% interest in making sure you get what was advertised. Any misrepresented items no matter how bad the item is misrepresented will NOT BE RESOLVED by proxy bid the only issue they will try to get resolved is the money you owe them regardless of what the Auction house has done wrong. There are many good reliable upstanding companies out there that do this right but proxy bid is not one of them.

Offer no consumer protections, aside from talking to sellers. Other then seller having a ein do no vetting or shipping practices. Use their site knowing that if anything goes bad you have to find a way to settle it basically on your own.

Have spent thousands on this site across probably 10 different auction companies. There are some major problems that Proxibid knows about and even encourages. I don't know the exact fee structure but obviously Proxibid is getting a percentage otherwise they would remove the scammers.
First of all the auction companies set their own terms, meaning they decide their premium, shipping and handling costs, how long they have to ship items, return policies etc...
There are a select few auction companies on there which mostly give accurate listings and don't overcharge for shipping and handling but they are few and far between. Just like Proxibid, the auction houses don't own the things they sell but they get a percentage of the sales which incentivizes them to get as much money as they can.
So in all auctions there's an incentive to hide flaws, but in this situation unlike Ebay Proxibid does everything they can to protect dishonest sellers.

The most common tactic the auction houses use is shill bidding. They use a house bidder to bid items up to people's max bids. Proxibid allows this as long as the auction house makes a disclosure in their terms of service.

Also they exaggerate things quality and value, to the point of fraud in the listings, they don't disclose mechanical problems on vehicles. They sell coins and collectibles which are listed at a much higher grade than they actually are. I've personally reported the worst sellers to Proxibid and they said if I don't like it don't bid in the auctions.

Proxibid protects the sellers, by telling you to work it out with the seller when 9 out of 10 times the seller knows about it and will just say all sales are final. They don't make feedback comments public and they let the sellers inflate their feedback by buying their own stuff. You'll notice most scam companies have thousands of 4-5 star feedback. They don't make the comments public so people who are mentioning the scam don't ruin it.

To be honest statistically, if you buy on the site more than a couple times you will get scammed. They can make a lot more money this way so even the auction companies that start out legit usually start scamming as well. I went back to Ebay to source my items. At least they have buyer protection policies there.

Proxibid is good until you get scammed. Be warned, they ALWAYS side with the seller, and are NO help whatsoever if you find yourself in a bad place. Make no mistake, even if an item is misrepresented, which was the situation in my case... (I bought a card listed as first edition but it wasn't) they will do nothing to help you. I got my item authenticated by a professional (as part of their filling a case requirement) and all Proxibid did was contact the seller on my behalf... What a joke. That is them "trying" to help you. Their help only involves contacting the company, which you can do yourself. If they buyer doesn't want to work with you (which they almost never will), well thats the end of your case... sucks for you. I wish I would have known this before I started bidding. Don't get fooled into thinking they are the most "Trusted site for connecting buyers and sellers for high valued items" as they claim. You will get the short end of the straw with these guys. Unless of course you're a seller. If you're a seller looking to scam people, look no further! Proxibid is your safe haven, you don't have to worry about false titles, listing descriptions, or photos. None of it will mater, sellers always win here.

I've attached a photo of what i bough as "1st edition" and what a "First edition" case actualy looks like. I sent these same photos along with a authenticated note from a professional and still nothing. Pathetic

Purchased FAKE Coin through ProxiBid! Disclaimer guarantees authenticity, they wont back it up! Having no luck talking to an individual at this company. Stay Away

They allow sellers to bid on their own items to help jack up the prices. That should have been made very clear, not just in the fine print. Totally disappointed. I should have known better:-(

Will never buy anything from Proxibid again. Had an issue with a con auction house. Call Proxibid to resolve the issue they just blew me off and black listed my account. This is after years of buying from them. Major letdown. Be aware of most of the auction companies on this website as well. Many will raise your bid to fit there quota. Fess are very high as well.

I was bidding on equipment at an out of state auction, I purchased one and was extremely pleased with my purchase. What happened was day of the auction, I had a busy day and I wanted two items, so I bid a thousand over what should have gone. One went to $4,800 I got outbit at 3800 i added a grand. I thought I had it at $4200 and when the auction ended they maxed my bid. Normally you would think, wow, I miraculously picked the exact number everyone else stopped before, what luck!... Not so, Same auction, I bid on a bucket truck, the bid sat at $2100, no one outbid me. I bumped my max to $2800, Auction ended and I happened to win that one too at $2800? I'm calling shenanigans, plus this auction has a 17% buyers fee, that I was aware of, but I am still a bit annoyed that they maxed out both my bids. If I had had the time to sit through the auction, I would have likely saved $700 plus 17% of $700 on the one, or $800 bucks, and $600 plus 17% on the other. So they robbed me for about $1500 this auction. In other words if you have the time and patience to sit through the auction, you can prevent the fraud. Also now that I think about it, I was boosting myself up not waiting till auction day. I kept raising my max bid and everytime the other bids would get close I would raise it more like to discourage would be competitors, obviously proxibid who gets a cut has access to the backend and knows your max bid so they just steal the money, i never would have found this thread if I didn't believe it was too impossible to have guessed the winning max on both items, the odds are astronomical. P.s. I see some other guy complained and got blacklisted, this is just a lesson for me to know how to bid, if you like an item, wait till the last minute or get stuck! Good luck! Below are two snippets of my screen, on the left is my max bid, and on the right is what they bid me up to.

One of the worst auction websites I've used. I recently tried winning I NFL theater chair that was on proxibid. There was a total of 12 chairs over three different days of auctions. All three auctions were 7-day auctions with the same date for pickup from the same location. I bid on three of the chairs and were outbid right away. I moved on to a different ending day auction bid on one of the chairs and was the high bidder. This all took place on day 3 of the 7 day auction. I ended up winning the chair I was the high bidder on. Then the next day I was informed at the same time that the auction ended that the high bidder of the other three chairs I bid on was able to retract all their bids right before the auction ended and that now even though I wasn't the high bidder when I bid on the items that they now belonged to me. Because of this I was charged an extra $1,100 for three items that I don't want and don't have the means to pick up. I spent the next 3 hours on the phone with proxibid and the auction company and proxibid, with both directing me to the other. Proxibid basically told me not their problem. This prompted me to make proxibid delete my account with them. I WOULD NEVER USE THEM FOR ANYTHING AGAIN.

I had a problem with the CC, the website told me to call customer service to see what was wrong. Well on the phone telling customer service what's wrong, they're telling me to re-add the CC, Try a different CC. When both didn't work they just said there's nothing they can do. When its there system that's not adding my CC onto my account.

I have used the same CC with them before...
Fix your system before you lose more sales

This site is a TOTAL scam.
They supposedly tried to contact me about my win (they claim Friday Saturday and Sunday) because I had the wrong card number on file. When I got the text and email FINALLY, Monday, I immediately replied, apologized and explained our area was destroyed by Hurricane Ian and we had spent the past week trying to salvage anything we could. I asked where an invoice could be paid (because there was never anything shown as bought in my account so I assumed I lost the time) and verified the cost and shipping cost to send all together, and got a rude text back about how they won't let me pay for my item and blocked me on the site. I literally got NO email OR text about the payment supposedly needed until late Sunday night-early Monday morning. I have NEVER in my life seen such unprofessionalism in... my... life.
Also, every reply they give on BBB and other sites is a total lie. And a sad attempt at saving face. All over the internet there are reviews and posts about this site being a scam. All those people can't be wrong... there isn't ONE POSTIVEI REVIEW about this place ANYWHERE. BEWARE
There are sooo many other auction sites nowadays, do yourself a favor and stay FAR FAR FAR AWAY from this scam of a site!

Cant log in after not using for a few months. After that now the auction wont move to the succeeding page. Stays on page 1 even if I change the page or item number. Now they don't even give assistants.

I was attempting to bid on cars at The Raliegh Classic and it would not allow me to bid. This is after they put a $5000. 00 hold on my credit card. DO NOT USE THIS SERVICE!

Once again proxibid logs me out as I'm live bidding. Missed another item because of them, this happens so often and till you get logged back in the item is sold. Either this happens or when winning the bid, it just happens to be your maximum bid. Dont use them.!