• Pro World Inc

Pro World Inc

Overview

Pro World Inc has a rating of 4.17 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pro World Inc most frequently mention customer service, heat press, and timely manner. Pro World Inc ranks 24th among T Shirts sites.

  • Service
    17
  • Value
    19
  • Shipping
    20
  • Returns
    6
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.4%
Positive
19
Neutral
1
Negative
2
55
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What reviewers want you to know

Positive highlights

  • Awesome products; great customer service and very fast shipping.

Critical highlights

No critical highlights yet

How would you rate Pro World Inc?
Top Positive Review

“Awesome service”

Tasha E.
1/21/23

Didn't know what to expect when placing my order online for such a large purchase. So when my items arrived very quickly i might add. Made me the happiest person. The packaging was great. Everything was in the boxes which made set up easy. Since my initial order, I've made several more orders. I highly recommend Pro World. The prices are affordable and shipping is outstanding.

Top Critical Review

“Have used them for years- but never again”

Promo G.
10/11/23

We have used this company for years, but in the last year they have really gotten bad. We are not a small account (Spent over $7k with them in 2022). Their art department has gone downhill with pieces missing from designs on proofs, colors not matching, adding outlines to things that don't need it, etc. This area of the company does not pay attention to detail or proof their own stuff before sending it out. They make errors and then you have to pay for expedited shipping to get it on time. We have a 3 strikes and you are out rule, their 3rd strike almost cost us a business and left us footing the bill for expedited shipping and overtime pay for our employees because of their errors. We are currently testing other companies and do not recommend them at this time.

Reviews (271)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (45)
Thumbnail of user tashae40
2 reviews
0 helpful votes
January 21st, 2023
Verified purchase

Didn't know what to expect when placing my order online for such a large purchase. So when my items arrived very quickly i might add. Made me the happiest person. The packaging was great. Everything was in the boxes which made set up easy. Since my initial order, I've made several more orders. I highly recommend Pro World. The prices are affordable and shipping is outstanding.

Thumbnail of user sharons2559
2 reviews
0 helpful votes
April 6th, 2023
Verified purchase

I was very happy with how fast my shipment arrived. I didn't realize how big it was until it got here.
I have not been able to use it yet as we are finishing a remodel. But I am so excited about what more I
Will be able to do with it. The features, price and reviews it received is what sold me on this model.

I do wish there had been directions with it on unboxing and the initial setup and use of my press.

Value
Shipping
Quality
Thumbnail of user reneeh317
1 review
0 helpful votes
April 28th, 2021

I've been buying pro world sublimation blanks over the last few months. Everything is excellent. They send detailed instructions per Blank to help the user along.
They also have some unusual sublimation blanks like pot holders that are so cute and that I've never seen anywhere else. Everything arrives in a timely fashion. I will definitely continue to buy blanks from them.

Thumbnail of user kiondrap
1 review
0 helpful votes
April 27th, 2023
Verified purchase

I created two designs for shirts for my church. The quality of these transfers were amazing. And the fast turnaround time made it even better. I already have another order in the works. So happy I found this site!

Service
Value
Shipping
Quality
Thumbnail of user royc624
1 review
0 helpful votes
June 2nd, 2023
Verified purchase

This company is awesome, I had my order in 2 days all the product is really awesome I really enjoy this company they got good PR they're willing to help quick the product it's the first sublimination company that I don't feel overwhelmed ordering too much or too little that's right there I'll be using that company for my business in the future have an awesome day

Thumbnail of user mariannec83
2 reviews
0 helpful votes
August 10th, 2020

I purchase from Proworld first because they offer local pick up, second because they have everything a create or small business could want or need. Customer service is to notch, always received a response from inquiries in a timely manner. Always helpful. Employees show case new products and product lines with social media, video tutorials and written directions. They carry cutting edge technology, tools, supplies and always within budget. Picture inserted is a sublimated face mask.

Thumbnail of user kimj746
1 review
0 helpful votes
January 21st, 2023
Verified purchase

Products as described. Haven't tried them all yet. I will say the only thing I have tried was the puzzles and I messed them up. The black sublimation ink ran at the top and bottom into the cracks. The middle looked fine. So the problem was me, I'm sure. So I will be more careful and use templates next time!

Thumbnail of user milliel30
1 review
0 helpful votes
April 26th, 2023
Verified purchase

Pro world is a wonderful company that has everything you need at your fingertips
The service is marvelous and I never had any problems since I've been ordering from them

Thumbnail of user vernonc108
1 review
0 helpful votes
May 6th, 2023
Verified purchase

First getting a bad heat press replacement was a piece of cake

Thumbnail of user sharonr2127
1 review
0 helpful votes
April 3rd, 2023
Verified purchase

I love this tumbler press! Took me a few tries to get everything right but I am new to sublimation. Now I have beautiful tumblers. I can't brag enough about this press! If your wondering if it's worth the money your worries are over it certainly is!

Thumbnail of user vickib510
1 review
0 helpful votes
March 22nd, 2022

This was my first purchase from
Them for my new business… I was very impressed with the quality of their products! Definitely a repeat customer…

Products used:
I used all of my products

Service
Value
Shipping
Returns
Quality
Thumbnail of user judij44
1 review
0 helpful votes
May 7th, 2023
Verified purchase

I love ordering from you, my orders arrive very fast. The sublimation blanks are top notch. I will be your biggest fan!

Thumbnail of user kdig
1 review
0 helpful votes
October 11th, 2023
Verified purchase

We have used this company for years, but in the last year they have really gotten bad. We are not a small account (Spent over $7k with them in 2022). Their art department has gone downhill with pieces missing from designs on proofs, colors not matching, adding outlines to things that don't need it, etc. This area of the company does not pay attention to detail or proof their own stuff before sending it out. They make errors and then you have to pay for expedited shipping to get it on time. We have a 3 strikes and you are out rule, their 3rd strike almost cost us a business and left us footing the bill for expedited shipping and overtime pay for our employees because of their errors. We are currently testing other companies and do not recommend them at this time.

Products used:
1 Color Value Transfers
Full Color Value Transfers

Thumbnail of user stevenc1956
1 review
0 helpful votes
May 17th, 2022
Verified purchase

Typical NJ attitude and they are just about the money they want you to buy way more than you would ever need wast your time then give you attitude about it. Use someone else these people are the worst.
Thanks for nothing jhon you lost another customer.

Tip for consumers:
Run

Products used:
I did not use them i canceled my order

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattc105
Matt C. – Pro World Inc Rep

Hi Steven, We appreciate your feedback. The custom transfer order that you placed was entered on a sheet size that only offered 1 design per sheet. Our representative provided options to maintain that same sheet but remove the additional designs to keep the same cost or upgrade the order to the gang sheet size that we offer. We are sorry that these options did not work for you but we appreciate you considering us.

Thumbnail of user tonnecat
1 review
0 helpful votes
May 22nd, 2023
Verified purchase

Awesome! I received my order fast! I live all the products and will be ordering more! This is now my go to place for all my blanks.

Thumbnail of user sherynep
1 review
0 helpful votes
March 10th, 2023
Verified purchase

I was super impress by the rapidity of the delivery and the quality of the product! Definitely will buy again.

Thumbnail of user halliel31
1 review
0 helpful votes
April 17th, 2023
Verified purchase

I've been ordering vinyls from this company for years. They're the best, always very professional quick and responsive. Reasonable prices. They even used to send Swedish fish candy in their packages. So great!

Thumbnail of user anthonyg1987
1 review
0 helpful votes
May 26th, 2023
Verified purchase

Pro World has never failed me.
Great products
Great service
Great customer service
And definitely
5 star

Thumbnail of user summerm126
1 review
0 helpful votes
April 15th, 2023
Verified purchase

Easy design and ordering process. Great quality product!

Thumbnail of user tamib156
1 review
0 helpful votes
April 17th, 2022

Being a first time buyer I wanted to order a variety of items to try. They came timely and well packaged! Beautiful colors and designs! Haven't had a chance to use them yet but am excited with what I have seen so far! I think the prices are great!

Tip for consumers:
Take time to look through the website of this company. They have thousands of designs and will customize items for you!

Service
Value
Shipping
Quality
Thumbnail of user richardc4236
1 review
0 helpful votes
May 10th, 2023
Verified purchase

Every time I order from Pro World I receive exactly what I wanted and I love those Swedish Fish. Sometime packaging is damaged during shipping but items are always perfect.

Thumbnail of user michaelh6589
1 review
0 helpful votes
February 10th, 2023
Verified purchase

Every order I have ever placed has been 100% accurate with on time (or even earlier than expected delivery). I have ordered and shipped even to California and have never been dissatisfied. Excellent customer service, incredible pricing, best quality, and fast & accurate shipping!

Thumbnail of user kimberleyd68
1 review
0 helpful votes
March 26th, 2023
Verified purchase

Quick service. I was pleased at how fast the order was processed and delivered.

Thumbnail of user deborahn992
1 review
0 helpful votes
May 25th, 2023
Verified purchase

Love how fast you ship product was as described! I will be ordering again

Thumbnail of user diegot56
1 review
0 helpful votes
April 26th, 2023
Verified purchase

First time I ordered my print the submitted design was altered. I did not notice it during and approved it. My fault, but art get altered and that sucks, especially if you already have a designed logo. One print came is a larger than required box. Box was mashed but no harm to print.
So I took it on the chin, and made another order same results but this time I thoroughly check the design and had it corrected. Once again the print is in a larger box with nothing but one print. Box is smashed up badly and my print was crumpled up. Like why would place this one print is a large box. Heck the samples given were in better packaging why not what I paid for. Oh! And the kicker is it is $11 to ship what is equivalent to a sheet of paper. That makes it worse. So I am out $40+, they asked if I wanted a refund or a print and I was so upset with the experience I denied it. Should have gave me a refund anyway for my trouble but that is not what this company cares about.

Service
Value
Shipping
Quality
Thumbnail of user mattc105
Matt C. – Pro World Inc Rep

Thank you for your review. We are very sorry for your experience with our custom transfers. Once we were made aware of the details of the alterations to your artwork, our art department fixed the designs to your specifications. This is something that should have been done with your first order. With regards to the packaging of the transfer sheets, we reached out to our shipping department, and they have been instructed to pack the transfer sheets more securely to avoid potential damage in the future. We realize we cannot reverse what happened but do know that we appreciate your business and have already begun steps to make sure this doesn’t happen again.

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From the business

ProWorld is #1 tshirt making site for iron-on transfers. Shop for Pro World wholesale inkjet transfer paper, heat presses, t-shirt heat transfers and more!

Company Representative

Thumbnail of user mattc105
Matt C.
Typically does not respond to reviews

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