ProProfs has been an excellent tool for managing our knowledge base. We use it to create detailed help articles for our customers, which has significantly streamlined our support process. The platform is user-friendly and easy to navigate, and the setup process is straightforward.
During the evaluation process, Shiv was incredibly patient and helpful. He took the time to explain everything clearly and ensured we understood how to make the most of the tool's features. Having such a knowledgeable guide made all the difference in our decision-making process.
If you're in need of a reliable documentation tool, I highly recommend ProProfs. It's been a game-changer for our customer support efforts.
Our team switched to ProProfs Knowledge Base for internal documentation, and it's worked really well. Creating and managing resources is straightforward, and the search functionality makes it easy for team members to find what they need. It's a no-frills tool that does exactly what it's supposed to do.
Our company uses ProProfs for both quizzes and knowledge management, and it's been working well. The quiz maker is easy to use, and the knowledge base tool helps us organize our documentation. The support team is always ready to help—I've reached out a few times, and they've responded quickly. It's a reliable platform that makes handling multiple tasks much easier.
I've been using ProProfs Training Maker to build courses, and it's been great for organizing and managing content. The interface is simple, and I can easily track progress for my team. It does everything I need without feeling overly complicated. This tool has made training much easier to manage and has helped me save time. I'd recommend it to anyone looking for a no-fuss platform to create and track training programs.
I started using ProProfs Survey Maker to create surveys for my clients, and it's been a great experience. The platform is simple to use, and the response tracking features are very useful. I always got quick help whenever I had questions. It's saved me a lot of time and effort, and I'm happy with how well it works for my needs.
I started using ProProfs Quiz Maker to create assessments for chronic pain groups, and it's been fantastic. The platform allows me to tailor questions to specific needs, and the reporting features give great insights. The system is easy to use, even for someone who's not very tech-savvy. It's made a real difference in my work, and I've had a smooth experience so far. I'd highly recommend it to anyone looking to create detailed and effective assessments.
We recently added ProProfs Chat to our website, and it's been a great way to connect with our customers. The setup process was straightforward, and the tool worked seamlessly. I've had a couple of questions during setup, and their support team was quick to assist. It's made a noticeable difference in how we handle customer inquiries. For anyone looking for a live chat tool, this is definitely worth considering.
I've been using ProProfs for multiple purposes, including quizzes and training materials. The platform is flexible enough to handle both, and switching between tools is easy. Their quiz maker helps me create tests for my team, while the training tool is perfect for building detailed courses. The support team has always been available to assist, which I really appreciate. ProProfs has made my work much more manageable, and I'd recommend it to anyone with similar needs.
ProProfs has been a great tool for managing our knowledge base. We use it to create help articles for our customers, making things so much easier. The platform is easy to navigate, and the setup process is simple. Shiv was incredibly patient and helpful during the evaluation process—he explained everything clearly and ensured we understood how to maximize the tool's potential. Having someone so knowledgeable guide me through made all the difference. If you need a documentation tool, I'd definitely recommend this one.
We've been using ProProfs Chat for customer support on our website, and it's been working great. The tool makes it easy to stay connected with customers in real time, which has improved how quickly we can respond to inquiries. Their support team has also been fantastic. They helped us set up the chat feature and made sure everything was running smoothly. If you're looking for a reliable live chat option, I'd suggest giving ProProfs a try.
Our sales team uses ProProfs BigContacts, and it's been a good fit for managing client information. The tool is simple and doesn't overwhelm you with unnecessary features, which I appreciate. The live support is a standout—getting through to someone is quick, and they're always helpful. It's made handling customer details a smoother process.
I chose ProProfs because I wanted a reliable tool for quizzes, but I ended up using their Training Maker, too. Both tools are pretty effective. Creating a quiz or building a course feels intuitive, even for someone who isn't great with tech. Their customer support is also quite responsive and helpful. Every question I've had was answered quickly. It's been a valuable addition to my workflow, and I'd definitely recommend it.
I've been using ProProfs Training Maker for a while now to create courses for my team. It's been easy to set up and manage training materials, and I love that it allows me to store all the necessary documents in one place. Their support team has been an enormous help, too. Whenever I've had a question, they've responded quickly and clearly. This tool has saved me a lot of time and effort, and I'd recommend it to others.
We needed a tool for managing customer knowledge resources, and ProProfs' Knowledge Base has been perfect for that. The interface is simple and easy to use, making organizing documents and FAQs so much easier. Their support team has been fantastic—they helped us get everything up and running without any issues. If you're looking for a no-hassle way to manage company documentation, ProProfs is a great option.
Our company needed a system to manage training and documentation efficiently, and ProProfs has been a great choice. I use their Knowledge Base tool to organize information for employees, and it's been simple to set up. The support staff, especially Aman, guided me through the features extremely helpful. It's made information access much easier for our team, and I'm happy with how well it works for our needs.
I've been using ProProfs BigContacts for managing customer interactions, and it's been great. What impressed me most is how quickly I can reach a live person when I call their support. There's no frustrating hold time, and the assistance is always clear and helpful. It's rare to find this level of responsiveness these days. The platform itself is simple and does everything I need without extra complications. It's been a good fit for our independent sales group.
I had a terrible experience with ProProfs. I canceled my subscription, but they still charged me anyway. Despite my repeated emails requesting a refund, they've completely ignored me and keep trying to persuade me not to leave. When I tried to cancel, their system didn't recognize it at all, so it felt like nothing happened. Now I'm stuck with my credit card linked to their account, and I'm really worried they'll keep charging me. Their lack of support and communication is extremely frustrating. Avoid this service!
ProProfs is an excellent tool for conducting assessments for training purposes. As a manufacturing company, this platform has helped us improve our safety and compliance training programs by incorporating assessments at various stages. The tool offers lots of settings and features and is very easy to use. There's also a question library that is very helpful in researching and creating questions.
We're a nonprofit healthcare organization. We're very impressed with ProProfs. It provides all the features that we'd been looking for in an assessment tool and is quite cost-effective. We use ProProfs to conduct knowledge assessments as part of our OTEP initiatives. The question bank that they have is amazingly helpful and the support is great.
With ProProfs quiz maker, you can reach your overall business goals like hiring the best candidates, lead generation, efficient employee assessments, growing brand reach, and more by simply creating quizzes. It's a cloud-based tool so there's no need for any kind of software installation whatsoever and the features are aimed at making the processes efficient.
I found ProProfs because our school had dropped a grade tracking program that had a quiz component built in. That turned out to be a "felix culpa."
I cannot say enough about this program. The first thing I noticed is how intuitive it is and readily available the help service is.
The amount of data I get for analyzing learner performance is amazing! I have one small suggestion... when my students enrolled, there was no email verification... some typed in the incorrect email and it posed a slight problem when they went to log on for the second time.
Overall, however, I am so impressed with the power, depth and ease of use of this software. As a teacher, it makes me look good!
Overview
ProProfs has a rating of 4.5 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 20th among Software sites.
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