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Houzz Pro Reviews Summary
Houzz Pro has a rating of 2.6 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz Pro most frequently mention customer service, free trial and credit card. Houzz Pro ranks 5th among Home Remodeling sites.
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Taylor has and is doing a great job as our "Client Success Manager". He knows his stuff and is always available to help me with our needs. I would highly recommend him for your "HOUZZ" needs
We have been very pleased with not only marketing with Houzz, but using all of the profile building and CSR tools that they provide. They continually improve their useable features making easier to upload photos and manage incoming leads as well as awarded projects. Our ROI with Houzz has exceeded our expectations.
Elena Spitz has always been great to work with. She's professional, knowledgeable and is always around to help with any issues we may run into. The Houzz website is so easy to use and is a perfect asset for leads for our company.
When I started my design business in 2017 I started using Houzz for product sourcing, digital presence, portfolio showcasing, and collaboration with clients through Ideabooks. As the platform evolved and my business became more mature, I chose to subscribe to Houzz' Pro program as a source for new/prospective clients. Now that Houzz and Ivy are one, the sophisticated tools are very helpful to automate my business and add an elevated level of professionalism and sophistication to my clients' experience as well as adds efficiency to my operations - from client sourcing through project execution. There are many features I haven't tapped into yet, but I plan to in the future.
ROI - Generally, just one new client per year covers the cost of my subscription which makes the investment well worth it!
Other advantages, assigned client success manager (Pro program) and account manager (product sourcing side), trade discounting, and simple website deployment and management.
As always, read the contract and understand the terms and conditions if you chose to subscribe to the Pro program with Houzz.
Tara Hickman has been great to work with for our Houzz rep. Professional, invested & approachable. Thanks for your help as we continue to work together!
Houzz Pro has been essential in the success of my business. My customer account manager is extremely helpful and truly driven to help me in a wide variety of ways. I get leads almost daily, my Houzz profile makes me happy to look at, and the Pro side of Houzz is very powerful with they way they help me track and manage leads. I am very thankful for my relationship with Houzz.
Ann has been very responsive, and a professional in every manor. It has been a pleasure to work with her on setting up our account and getting the answers we need to move forward in a positive direction. Thank you Ann for everything to date.
Keeping the info current with the contractor and keeping up with the times most important. Makes the client feel more comfortable with the knowledge of the person whom they would allow in their house.
We've received a steady flow of leads from Houzz Pro since joining the program. Our customer account manager is truly fantastic. She is readily available anytime we need her. She helps upload photos, create our profile video, and helps with all of the management of our page that it's hard to find time for as a busy firm. We truly appreciate her!
We have a steady flow of prospective clients from Houzz and it is one of our reliable sources for new clients. It has been well worth working with them. Houzz presents ArcDesign on the site in a very professional way that raises client interest and reach for our services. Also, the reps are very helpful in answering questions and assisting in understanding and utilizing the many services they provide.
HOUZZ has been a great partner to work with in promoting our interior design firm. Fifty percent of our referrals now come through Houzz. Their platform helps us decide which projects are a good fit and which are not. They are a very valuable asset for us. We also like the Ideabooks we can create to help clients see inspiration photos.
Marcello Luzi
WPL Interior Design
We have had a few reps during our time with houzz but Emily Draper our current client success manager has made all the difference in the world! She goes way beyond the call of duty! The main reason we stayed the last couple years because she has knocked it out of the park... she has given the attention we needed to get the leads we are experiencing now. Emily offered to re-worked our website... it looks great and the phone is ring off the hook. If it was not for Emily we would not be a houzz pro customer anymore however with the personal touch she gives to us and the concern for our success we are staying with the program!
Houzz has brought us so much business! It is such an organized system and if we ever have questions about something Emily is ALWAYS there to help! 10/10 recommend using Houzz!
Ati, and Houzz have been very accommodating to our small business needs. They seem to understand that not all companies have large budgets. I'm personally very grateful for their efforts in catering for us, and getting us started on our Houzz journey. We're enjoying the professional platform, and hoping it will lead to increased business.
Michelle is an absolutely terrific person that cares about her clients. She makes us feel like our account is the only one that matters. She is also extremely knowledgeable at her job. She is quick to act on our request and does not hesitate to recommend improvements. Michelle is the reason why our company decided to stay with Houzz after a rocky start and we are extremely happy for the guidance she provides.
Houzz has been a valuable partner in our marketing plan. We have an established, long term relationship with the company and find that the platform they provide helps us reach our customers (and potential customers) with up-to-date product photos. This platform allows potential customers to contact us directly but also provides the tools for us to set parameters for generated leads. I appreciate the regular tele-meeting reviews with Haley Hinman who keeps me abreast of any new features Houzz launches and shows a genuine interest in helping our profile succeed.
I like working with Dan Davidson. He is really helpful and informative. Our company uses the Houzz Profile as a portfolio which is very convenient. No more carrying books and photos. The platform has so many platforms that can help you run and manage your business. We love it.
Houzz has been great to use for advertising to generate new leads and business in this time of COVID. I have used it for years as a place to have my portfolio and client reviews on display for possible clients to check me out. I don't use most of their project management tools that they have developed because I have been doing this for a long time before Houzz even existed but if I was just starting out and never worked for architects or designers before, I would probably find it helpful.
I enjoy working with Harold Carter because he displays an earnest interest of insuring my success. He is easy to talk with, always sounds upbeat and asks the right questions intended to keep me moving forward. I would be lost and my business would become stale without his help.
Sincerely,
Martin Paul Breth, Jr
From the business
Houzz Pro is an all-in-one tool for marketing, project and client management built specifically for remodeling and design professionals.
The Houzz Pro suite of business solutions contains targeted solutions specifically for designers and general contractors from marketing solutions, pre-sale workflow, project management, customer experience, financial and visualization tools. The Houzz Pro suite of custom solutions includes targeted local advertising, website services, lead management tools, estimate and proposal tools, product & materials library, project management software, client collaboration tools including messaging, file sharing, and design tools, invoicing and accept online payments, and visualization tools including a 3D floor planner and mood boards.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members