They dont mess around at Houzz Pro. I'm getting amazing service and support to help me grow my business. DONT SLEEP. Worth every penny!
Brian was super helpful and genuinely wanted to help me get my houzz page the best that it could be. Super thankful to have him on "my team"!
I can't recommend Houzz Pro enough. If you work with crews and need real-time communication, you are missing out if you don't talk to Houzz.
Thank you Enrique for describing how the houzz platform works with all the features of keeping track of everything that is needed for a business
Professional proposals and invoicing. Great program to give the client a visual with all the information in the same place.
Houzz provides a comprehensive and user friendly program to help with the organization of running a construction business with ease.
Thanks Brian for being extremely informative and welcoming me to the program. I appreciate the introduction and look forward to working with houzz.
Crystal never stops coming up with ways to make my business shine... and she takes the time to know me and my business personally!
Houzz Pro is a great tool and very intuitive. We love Houzz in general and always receive great customer service.
I've been with Houzz for quite a while, and it is a fantastic platform that filled a need for professionals and for consumers...
Awesome customer service. Very knowledgeable, highly professional.
They listen, two thumbs up to Houzz Pro
Houzz Pro did/done Motivator me which is excellence because it seems impossible until it's was done.
We had high hopes for Houzz, but it's done nothing but take our money and refuse to cancel our account either online, via email, or via phone call. In terms of the service provided, we got one lead in 12 months for a 10+ county area.
We have been unhappy Houzz customers for over a year. We signed a year-long committment and couldn't wait for the year to end so we could be released from our contract. At the end of the year, we tried to cancel our account online, but there is no option to do so. You have to call. We called and were told we needed to contact our account manager (whom we have never spoken to). We left voicemail messages on three different days a little before our contract was up. We never received a return call.
We then blocked our credit card so it wouldn't be charged, and the account manager reached right out to us letting us know payment our credit card was declined and payment was due. Replies to that email went unreturned. After three weeks, we turned the credit card back on and Houzz immediately charged us $1504. We called the customer support line again and were told we needed to get an appointment with the account manager to cancel our account. The customer support agent said she'd pass our information along to our account manager. Still no call. Three days later, we received an email that the customer support ticket had been marked as solved, yet no one has returned our calls or emails. And we're still out $1504. What a pain!
We don't write negative reviews lightly, as we know how harmful a negative review can be to a business. However, other businesses and contractors should know the experience we've had and proceed with caution.
Nothing compares to the results we receive from Houzz Pro. It's an important tool for October Five Fine Home Builders.
I ABSOLUTELY LOVE HOUZZ PRO IT HAS MADE MY LIFE SO EASY AND CONVENIENT AND I AM ABLE TO FULLY OPERATE WITHOUT HESITATION...
Overview
Houzz Pro has a rating of 2.9 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz Pro most frequently mention customer service, free trial and credit card. Houzz Pro ranks 4th among Home Remodeling sites.
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The Houzz Pro suite of business solutions contains targeted solutions specifically for designers and general contractors from marketing solutions, pre-sale workflow, project management, customer experience, financial and visualization tools. The Houzz Pro suite of custom solutions includes targeted local advertising, website services, lead management tools, estimate and proposal tools, product & materials library, project management software, client collaboration tools including messaging, file sharing, and design tools, invoicing and accept online payments, and visualization tools including a 3D floor planner and mood boards.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members