PrivateSportShop

Order was stuck and returned to sender. Customer service made a joke out of it and i fear there will be no compensation as it seems to be an AI giving unhelpful and even false responses (sent me a link for the post tracking page, saying it was delivered, although it says it was delivered back to sender)

Ordered a ski jacket 5 weeks ago. Paid by Paypal from a US $ account, so money had to be converted. Received a refund out of the blue today with a note saying the order had been cancelled. The refund was automatically converted back to US $. Due to conversion charges and exchange rate movements, this has cost me $5. I don't have any goods, just a $5 loss which I had to wait 5 weeks to receive. Absolute cowboys, do not order from them.

NEVER AGAIN! BEWARE!
I passed an order with them, they had brand i used to wear back in Canada and in EU doesn't really have the size or fit i used to.
Thought i will give it a try, my order was ready in the time frame they promoted which is 48hrs, everywhere in their site and i should get it in 4 up to 7 business open days with a tracking number.
A DISASTER, i followed my order, i see it went all around the cities of France except to my address... and back to the shipper(privatesportshop) after 10 days (business days), I contacted them and like it was like nothing, not their fault but the shipping company, no problem solving whatsoever, basically just, "we wait and ship it back to you for free"... free? I paid my shipping cost for 7 open business days not for a full month... the least you can do is to ship it back to me express... like common sense and change the shipping company too. Now after 3 weeks, i haven't received my order. First time and last time i'm ordering with them, if i knew...
TIPS: Order your stuff directly from the brand site or any well known third party, not this kind of third party, you'll pay more on shipping but at least you'll receive your stuff.

ITEK4YOU porte à la connaissance du public que PRIVATESPORTSHOP mène ses campagnes publicitaires avec une base de données volée. Ces faits sont suffisamment grave pour avoir été constatés par huissier, et font actuellement l'objet d'une enquête par la Police Judiciaire, une plainte pénale ayant été déposée. Nous invitons la clientèle de PRIVATESPORTSHOP à réfléchir sur de telles pratiques, surtout lorsque il est facile de constater dans les blogs le mécontentement de nombreux clients. Faut il nécessairement communiquer sur une base de données volée pour vendre? Les dirigeants de PRIVATESPORTSHOP semblent penser que oui, ils oublient de penser que d'autres travaillent pour constituer leurs données. Ces faits établis, et non contestés par les dirigeants de PRIVATESPORTSHOP ont entraîné des préjudices graves pour ITEK4YOU. Nous tenions à vous le faire savoir!