PrinterPix UK

I had no issue with customer service. In fact, it was great doing business with them! They literally took care of everything in less than 10 minutes! No waiting on hold, no millions of numbers and prompts to choose. The representative answered, asked me to take pictures, waited while I emailed her and numerous times said if your not happy with the product we'll replace it and that's what she did! Fantastic! I will definitely do business with them again!

I have used PrinterPix on several occasions in the past, and have found them very supportive and helpful in their dealings with their customers.
The products that I have purchased from them have, in the main, surpassed expectations, and I've found the PrinterPix website is intuitive and easy to use when designing Photobooks.
A special mention for Norah Jones in Customer Services Dept - she had been very helpful (despite me calling her Nora) and went the extra mile.
All in all a great company.

Norah from customer service has helped me a lot even when I made an error on my book. Norah has always replied to my emails quickly and allowed me to get another photo book at a cheaper price. This is the best and easiest customer service I've ever had. I highly recommend you purchase from printerpix and email Norah if you need to get it touch.

I ordered a photoalbum and received a product that was not meeting my expectations. However, the customer service, especially Norah, looked into this and really cared about my satistaction. She did a great job, reprinting my photoalbum to a very good standard and posting it to me at zero cost

I had a problem ordering an item and contacted customer services. Norah was very quick to reply to my e. Mail and gave me instructions to reorder but to send the order to her instead of continuing from the basket.
She took over from there and within a week I have received my order and it is perfect.
I shall continue to use Printerpix and hopefully Norah will be around if I need help again.

Excellent quality, swift delivery and a very responsive helpful customer service team. I had a query with my order which was dealt with via live chat extremely quickly and efficiently. Would definitely use them again!

Perfect customer service kind and very friendly I solved my problem in just 5 minutes. Very satisfied with their speed congratulations

Helped me loads when I had problem with order. Order otherwise is great quality and so soft! Would definitely buy again

I ordered a photo book of a childrens story I've written. The pictures were quite roughly drawn and I didnt expect it to come out very well so I was absolutely knocked out by the quality of the product when it arrived a few days later, the pictures were reproduced perfectly and the cost was very reasonable. The whole process was clear and easy and the delivery took only a few days. I'd definitely recommend this company and will be using them again in the future.

I'm just writing 5for printerpix as I've just purchased my 8 personalised blanket 6 presents and one for myself and hubby marking special occasions I life. I got a picture of my dad who is passed away 24 years and I'm not a bit computer knowledgeable but when I put the blanket around my shoulders his picture is actually on my shoulder I had couple of technical issues just once and the customer service from Kayla was 10/10. I definitely recommend printerpix. Thanks again Kayla for all your patience ‍
I look forward to giving another personalised blanket as a present.

Regards,

Trudy.

Kayla aus dem Kundenservice hat mir sehr schnell geholfen mein Problem zu lösen.
Ich bin sehr zufrieden!

Vielen Dank!

Kayla was very efficient and friendly in helping me resolve an issue I had with a missing item from my order. Excellent customer service thank you.

Just off a live chat with Kayla. She helped with my issue quickly & efficiently. Very happy with the service received.

Quick to answer online chat Kayla helped me sort my query and offered further help if necessary. Good customer service. Thanks

Andrea took the time to understand the problem and (hopefully!) fix it! I am glad I got to work with Andrea because my last call was someone else who did not take much time to help. Great job, Andrea!

Anna was so helpful and I received a perfect wall art picture with her help, it's just beautiful xxx
Thank you so much great printing and backup service 100% xx Anna your a Star xx

Spoke to Kayla this morning and she resolved my issue really quick and sorted m order. Great service

I didn't receive my item due to incomplete address (the apt number was left out) but called and Andrea was so sweet and sent a replacement right away!

I received my order today & wasn't happy with it. I spoke on live chat to the lovely Kayla & after a short time she had rectified the problem by re ordering my product. Well done Kayla impressive customer service

Vincenzo was very helpfull and resolved my issue inmediately. He is very customer care oriented, polite and effective. I will keep using PrinterPix thanks to Vincenzo!

Vincenzo was helpful with deciding which calendar pack and uploading into my account. The creation of the photo's and narratives was generally easy as usual when as I have, you have completed several projects. Difficulties in the past with the checkout were eliminated, despite some technical problems from the printerpix end but Vincenzo and then Amy Joseph worked round their problems and Amy produced the payment link and made sure the transfer to produce the calendars was completed to my satisfaction

Kayla was outstanding! I feel so reassured that everything worked out with my order. Cannot wait to give it to my friend for his 50th birthday! Thank you Kayla for all your amazing help

Kayla was very prompt answering my question and gave a positive solution. Very helpful customer service