PrettySimpleGamesReviews 1

This company USED to have one of the BEST Facebook games - Criminal Case. NOW, having changed how rewards are distributed, the company's staff won't answer emails, won't answer posted concerns on Facebook, or their website (hard to reach at the best of times) and appears to have completely abandoned their physical premises in Paris, France! WORST customer service ever - but I noticed that they've automated 'for your convenience' all their in-game purchase options, along with a stock reply to ALL questions that includes the information that there will BE no further information given in response to your personal question.
As to the game ITSELF. Criminal Case is now so bug-ridden that even IF you can get it to load (users of EVERY device have repeatedly reported issues in the past three weeks) The game itself will no longer acknowledge that you have 'teammates' to work cases with or send energy to. And of course, trying to reach PrettySimple games to ask what's going on is like... trying to walk to Paris, France from Ames, Iowa in the U.S. It JUST doesn't work.