• PositiveSingles

Overview

PositiveSingles has a rating of 2.33 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PositiveSingles most frequently mention customer service, fake profiles, and many people problems. PositiveSingles ranks 654th among Dating sites.

  • Service
    32
  • Value
    33
  • Quality
    33

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 52.9%
Positive
9
Neutral
0
Negative
8
9
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • It has been about a week since I wrote to customer service to ask what had happened and I have still not heard back.
  • The adm sends you empty winks from people who left the site years ago.
How would you rate PositiveSingles?
Top Positive Review

“Positive review from me”

Bindi J.
12/17/23

I'm not sure if I just fluked it, but this site saved me from all those others! I joined PS in Sept 2022 after a brief time on Tinder and being too afraid of telling potential partners about HSV. I had a few messages straight away but one that I particularly liked. We cut the usual never ending messaging short, spoke on the phone easily for over an hour and organised a date the following week. We hit it off instantly. He proposed on our 1 year anniversary! So for me, this site was great otherwise we would never have met!

Top Critical Review

“Would give 0 stars if I could”

Gia S.
2/29/24

This app is garbage. Unless you pay $34 a month, anyone can message you from anywhere in the world constantly so my DM's are overwhelmed with people I have no interest in. If you don't pay for premium, you can't talk to any other members who aren't premium either. You also can't add any info to your bio such as Snapchat to help someone contact you if you aren't premium. This just feels like a kick when you're already down. This app is clearly profiting off of manipulating a vulnerable group of people and it's $#*!ed up. Not worth it, even the free version.

Reviews (112)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) people (31)
Thumbnail of user stellaxiong87
1 review
0 helpful votes
July 26th, 2023

This site aims to bring people in the same situation together. This is good. But many features are available to paid users only. So if users want to chat with others, they need to upgrade first.

Service
Value
Returns
Quality
Thumbnail of user rh589
1 review
16 helpful votes
July 21st, 2020

These negative reviews are completely true, I have experienced everyone of them. Fake old accounts, limited searches, or they is far away. As well I paid for 3 months and they continue to charge me. I tried customer service, but like the other reviews stated no hear back, so I called my bank files a claim. Nnooww customer service response back saying my account will be deleted and if I contact my bank and reverse my claim, they will reactivate my account, and give me free months. I'm like really WOW, low life thief's after you kept charging months later with limited searches... I WILL NOT ADVISE ANYONE, VE CAREFUL IF YOU DO

Thumbnail of user caoy3
1 review
1 helpful vote
August 20th, 2020

The mobile version of the positivesingles website has a very good experience, mainly because it is more convenient to browse on a mobile phone.

Thumbnail of user stephenk93
1 review
12 helpful votes
December 27th, 2017

I have been using PositiveSingles for almost six months and met a few interesting people on here. Can't really understand why everyone is throwing s#$' at this site. In my opinion one of the best sites along with HIVdating4u. Sometimes you need to have a little patience. Just my two cents.

Thumbnail of user dannerh
1 review
7 helpful votes
August 19th, 2017

Really surpirsed to see so many negative reviews. I am HIV+ since 2008 and 'PositiveSingles' was the first STD dating site I've been using... with good results btw! Only reason why I stopped using it was because I personally like 'HIVdating4u' a little more (seems to have more members in my area, even though I think 'PositiveSingles' ha smore members in general).

Conclusion: Good dating site if you are HIV+ and don't feel like spending ur life alone. You can find plenty of people, some looking for casual relationships, some looking for serious relationships. IMO four stars for 'PositiveSingles' and really the best site I've been using together with 'HIVdating4u'. One or the other will give you what you want.

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From the business

The Best & Largest STD Dating Site & App for People with Herpes (HSV-1, HSV-2), HPV, HIV/AIDS & Hepatitis. Join for FREE and meet singles with STDs

Company Representative

Thumbnail of user sunyz1
Positive S.
Typically responds within 12 days

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