• Porch Potty

Porch Potty

Overview

Porch Potty has a rating of 4.7 stars from 8,074 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Porch Potty most frequently mention great product, customer service, and free shipping. Porch Potty ranks 4th among Pet Supply sites.

Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
7
See all photos

What reviewers want you to know

Positive highlights

  • Customer service has been very helpful in answering my questions.

Critical highlights

  • I bought a Porch potty 2 years ago and it has collapsed with the frame not supporting the tray any more.
How would you rate Porch Potty?
Top Positive Review

“Great concept, needs a little improvement”

Paige W.
10/15/22

I considered a diy option, but ultimately went with porch potty because of the reinforced drain tray. There are two things of note: (1) the drain set up is so-so at best. It would be great if the drain pipe was a little larger to help prevent pooling; (2) I decided to reinforce the tray pan by adding cement blocks beneath it. This has helped my dog trust the platform as secure - she's 45 pounds. Other than those two gripes, I really like how the system looks and functions.

Top Critical Review

“Might as well let my dog just pee on the floor, would've been cheaper. Always Leaked”

C J.
3/7/21

Bought a porch potty standard and the hose always leaked. Got a replacement hose, hose still leaked. Sent a few emails, no reply. Sent another one. They wanted to send me ANOTHER hose. Yea, the first and second one didn't work so let's send you another. I asked for a refund which they denied even though their product was faulty and they "say" they stand by their product. Just buy a cheap one off Amazon. Works way better

Reviews (8,074)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (43) porch potty (232)
Thumbnail of user amyc2132
1 review
1 helpful vote
September 7th, 2022

I live in an apartment and originally had a single piece of turf laying directly over the concrete on my balcony for my chihuahua puppy to use. It eventually became super messy and difficult to clean. The Porch Potty is super convenient and easy to clean and my puppy started using it regularly after 2-3 days.

Also, my catch basin arrived completely cracked and broken in the mail and customer service immediately sent me a new one. Thank you guys so much!

Service
Shipping
Quality
Thumbnail of user brendas1723
2 reviews
0 helpful votes
June 1st, 2023
Verified purchase

I live in a third floor condo and, my two dogs are pad trained, but on walks they live to walk in the grass and simply pee. I thought it would be easier for them to learn how to go out on the balcony and poop in a designated place and to save me on the cost of pads. They are short legged, so I also ordered the little ramp and, they love it as well.

The clean up is easy as well and, every couple of days, I empty the underneath pail in the toilet and, rinse it out!

Great purchase!

Thumbnail of user erind423
1 review
0 helpful votes
November 25th, 2022

I live on the second floor of my apartment and my puppy has a small bladder. I had been using the grass pads where you put a pee pad under the grass and change out that mess. It was an eyesore. Porch potty seemed like a splurge at first but it's so much easier to clean and much easier on the eyes. Also, Astro loves it.

Products used:
Porch potty standard with basin

Service
Value
Shipping
Quality
Thumbnail of user salg98
1 review
1 helpful vote
April 21st, 2023
Verified purchase

We ordered the largest size and it's still sort of small. It's great for our Beagle and Pomeranian but it would likely be small for a larger breed. The drainage feature is great but I wish the drain connection was flush fit to the tray and the hose was smooth. There is some remnant pee that stays in the hose which doesn't always drain and there is a small section that dips below the drain and catches some pee which unless rinsed often creates a smell.

Thumbnail of user donnah2436
1 review
0 helpful votes
January 17th, 2023
Verified purchase

I received my Porch Potty order.
Thank you!
I am very happy with this product so far.

Thumbnail of user lorib1359
1 review
0 helpful votes
February 17th, 2023
Verified purchase

I've had a porch potty for my French Bulldog for 5 years now - she loves in the winter and SO DO I!

Thumbnail of user tamih140
1 review
0 helpful votes
November 16th, 2022

We live in a multi-story house with a large property and no fences allowed (HOA). Our main level is raised more than a floor above our lawn Taking our 4 month old puppy on a leash to "go" outside a dozen times a day (and night) was hard on him and all of us. Porch Potty to the rescue! It's been flat- out amazing! He can sit in the kitchen by the door indicating he needs to go, we let him out, he loves the PP and goes instantly, he's so proud! It's not just for apartments and small spaces, it's great for larger homes with stairs and families with puppies who are ready for a little independence, like our sweet pup. Can't say enough nice things about our experience. (TMI, we used the technique of wiping a bit of his pee on the PP once- he figured it out instantly!) We have the artificial grass to start since it's cold, but will get live grass in the spring. Don't hesitate- best money we've spent in a long time!

Products used:
Porch Potty, artificial grass

Service
Value
Shipping
Quality
Thumbnail of user jilld491
1 review
0 helpful votes
February 27th, 2023
Verified purchase

I was hoping I'd be able to purchase turf replacement and sure enough, easily done and quickly delivered. Thank you Porch Potty!

Thumbnail of user henryz144
1 review
0 helpful votes
February 28th, 2023
Verified purchase

Liked the porch potty nice strong, and sturdy, but my step is much much high than I though.

Thumbnail of user marias2783
1 review
1 helpful vote
October 18th, 2022
Verified purchase

It looks so good! It's super easy to keep clean. It was delivered in one or two days super easy to assemble. The only issue we've had is our dog thinks it's a tanning bed, so it took us a couple of days to get her to actually use it. Both pictures are of the day we got it.

Products used:
Potty area for dog

Thumbnail of user teresac1456
1 review
0 helpful votes
June 5th, 2023
Verified purchase

We have this on our deck, and it is a great item! Both dogs use it daily!

Thumbnail of user tims1676
1 review
0 helpful votes
March 7th, 2023
Verified purchase

One of my sprinkler heads broke and I called to get a replacement, they told me it was actually still under warranty so they sent me a new one out free of charge the same day!

Thumbnail of user kevinc2741
1 review
0 helpful votes
January 19th, 2023
Verified purchase

A great, reliable product that makes life easier. My dog does his business routinely and hygienically thanks to porch potty.

Thumbnail of user starlingc
1 review
0 helpful votes
February 16th, 2023
Verified purchase

I purchased the porch potty a few weeks ago and things are going good for my Doberman. It's sturdy and looks good next to my deck.

Thumbnail of user danah710
1 review
0 helpful votes
March 29th, 2023
Verified purchase

I received the water timer very quickly. Can't rate it's use yet as I haven't attached it to the porch potty yey

Thumbnail of user sharonh2432
1 review
0 helpful votes
January 29th, 2023
Verified purchase

We don't have a back yard, but we do have a very large deck. It is neatly in one corner and so far the dogs are taking to it!

Thumbnail of user gailt294
1 review
0 helpful votes
March 29th, 2023
Verified purchase

I ordered the Porch Potty for my new Peekapoo puppy. I have a great fenced backyard, but she cannot negotiate the 10 steps that lead to the grass (she has little legs and all those steps scare her). The porch potty has been the perfect solution.

Thumbnail of user sarahanns2
SarahAnn S.
1 review
0 helpful votes
May 5th, 2018
Verified purchase

Would reccomend them
Very good quality products
All which arrived quicker then other items I had ordered (at the same time) as from my local shop
No shipping cost problems which I have had with other companies

Thumbnail of user shellyt159
1 review
0 helpful votes
February 27th, 2023
Verified purchase

Love the product and it came very quickly! Would purchase from them again as well.

Thumbnail of user kji2
1 review
0 helpful votes
April 29th, 2023
Verified purchase

Overall experience was really smooth! The package arrived quickly too!

Thumbnail of user imeldav2
Imelda v.
1 review
0 helpful votes
October 21st, 2017
Verified purchase

Overall good shopping experience. Very informative website. Could use a shopping cart on your main page vs having to use the drop down menu to find checkout when making a purchase on a mobile device. Not a big deal though: )

Thumbnail of user mikeb589
Mike B.
1 review
0 helpful votes
December 29th, 2017
Verified purchase

I received my order in a timely manner. I was happy with the purchase. I ordered the fire hydrant to encourage my male dogs to go on a pad. It worked well. Thank you.

Thumbnail of user lindat2165
1 review
0 helpful votes
December 18th, 2022

I can't wait to use these when we move to our new home! These are tiny and will blend in with their environment.

Products used:
Fire hydrants

Service
Value
Shipping
Quality
Thumbnail of user orval1
3 reviews
0 helpful votes
January 15th, 2022

I placed an order with Porch Potty recently and could not be happier with not only the customer service, but the unbelievably really fast delivery put me over the top!

Thumbnail of user joanc246
Joan C.
1 review
0 helpful votes
October 18th, 2019
Verified purchase

Very easy site to navigate; thorough information; clearly described. Hope it works!

Have received and I have a 14 yr old dog who simply WILL NOT approach or use the box after years in his backyard. I am about ready to order the natural turf to see if that helps. Right now it's an expensive porch ornament! Assembled easily; hose works well to drain off rain water; but otherwise i'm having a hard time.

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