I ordered almost 100$ worth of clothes for my granddaughter for Christmas. Our very first granddaughter. I ordered on Dec 8. Received a tracking number. The number does not work at all. Have not received my order. Can not get anyone to email me back. Which is the only way to contact them. A big scam. So upset.
I got this dress for my little one and he loves it. It has rounded edges and is thinner than the other clothes she has tried We bought 2 dresses from another place and this is the only one that stays after all. It's been a few months of daily wear and the design has faded or done nothing. Highly recommended :)
First, I was supposed to get free shipping and I didn't. I emailed customer service immediately and got no response. Then, our items were delayed and it took almost a month to get them. Third, an item arrived defective. I reached out again to customer service and was offered a 12$ voucher for their website (which doesn't even cover shipping), then when I refused I was offered a $9.00 refund. When I asked for a replacement item instead, they told me to ship the item to an address in CA and then they would refund me (of course I had to pay to ship it back though). 100% not worth it. Do not buy from this company!
The customer service was amazing. Any time I had a question or needed anything, the response came within minutes. She was always there when I needed her. The clothes are perfect, my baby likes it, the style fits her perfectly.
It took longer than expected to get my baby clothes but I am very satisfied with how the clothes reached me to let me know how things are going with the clothes and let me know what is happening and let me know when I will get them. The clothes look gorgeous I am so glad I will order from them again
My kid's mind has been good for this store, I am fascinated by their professionalism, charisma and products. The product was just like the picture, great quality, light but crisp cotton. Quickly my baby became happy. Thank you
Awesome site! I have ordered a bunch of kids products. Clothing is true to size, kids accessories are of very good quality and the prices are acceptable. Their customer service is great too. I had some small issues and the representative helped me solve it quickly.
Amazing dress design, every dress style in the store is so beautiful I will be back to buy clothes for my baby in this store soon, thank you shop everyone
The logo placement and design were wonderful! The finished product looked great on both the shirts and jacket I ordered. I wish I had chosen a bit more breathable shirt as it does get hot but that was on me. Fast and efficient order fulfillment
Dear Alex W.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
My order was perfect as it always is the service is excellent and delivered on time which is great always wrapped beautifully they take great care of there customers which I love about them.
The website is so good this is my first choice with clothes
Dear Hanry G.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
Great experience. I ordered few items for my kids and one of product was oversize which was my fault actually during order making. When i informed them they happily asked to return that product and they resend me the right item. Thanks
The package arrives very quickly, everything is correct with my order and is as requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. Sometimes it is difficult to find the correct size on the Internet, but here I did not have any problems.
Dear Sara H.
Thanks for your support and feedback to us. It is our pleasure to provide the best service for you.
Please feel free to let us know if you have any further questions.
Here is our email address:service@popopieshop.com
Have a great day~
Popopieshop has always had superior customer service. I prefer ordering over the phone and the associates who provide customer service are always very helpful. Thank you for being such a great company.
Dear alice c.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
Popopieshop is always responsive and helpful with my orders. They provide ready assistance and cordial happy interaction with my special orders. I've only had one issue with a mis-stitched product, and I continue to use them again and again.
Dear Kevin H.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you
I really like the very goodI really like the very good quality of the items. My baby liked it as well as the fit was perfect. Really great service plus fast shipping I am satisfied, this shop of very good quality quality of the items. My baby liked it as well as the fit was perfect. Really great service plus fast shipping I am satisfied, this shop of very good quality.
I liked that I got the itI liked that I got the item. I appreciate how kind and respectful the company was to my situation. They got it to me just in time. Thank you very muchem. I appreciate how kind and respectful the company was to my situation. They got it to me just in time. Thank you very much
This store is very trustworthy, I ordered a dress for my baby and I got my baby's dress on time, I will order a dress for my baby again very soon thank you!
My 5 year old daughter loves these. They were accurate to her shoe size. She wears these when she gets out of the shower. Hasn't had a slipping issues. It's super comfortable.
Dear tracey w.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
There is no such shop in this market. The dress is perfect for my baby. I very like it. Thank you so much
I am a returning customer, still best value and super easy to place orders. Quick response on logo approval times and top notch communication throughout the whole process. Standard to beat.
Dear john A.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
Popopieshop has a rating of 2.8 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Popopieshop ranks 284th among Baby sites.
Dear Smith J.
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
We are thrilled to hear that you had a great experience and we are honored to be your go-to!
And we are more than happy to help clients consider their options.
We would love to work with you again!
Thank you