Needed a pool part and got it quickly at a lower price. Checked other pool supply places and they were more for the same part.
It great to be able to see thru the plastic cover and know when to empty the main Ultra Flo skimmer.
Product was as described and arrived early. Assembly was a snap as the wheel covers fit perfectly and the line Union installed seamlessly
Thank you for the nice review Ronald!
So glad we could get your part to you early and that it was a snap to install. We do our best to provide the best products at the best prices delivered as quickly as possible. Please keep us in mind for any of your future pool needs as summer is just around the corner.
Sincerely,
Dan Stump
Customer Service Manager PoolZoom
www.poolzoom.com
dan@poolzoom.com
1-888-756-9666
Quick shipping, accurate product descriptions. Website and search are great, like the pictures and product selections, and stock levels.
Hi J-P C.
Thank you for the super review! We do our best to deliver the best item at the best price as quickly as possible. So glad you experienced all of that and hope you keep us in mind for all your future pool needs. We are constantly making improvements to our website to make it the best it can be. We are all looking forward to getting back in the pool!
Sincerely,
Dan Stump
Customer Service Manager PoolZoom
1888-756-9666
dan@poolzoom.com
Received the "O-ring" on-time. I am going to replace the existing "O-ring" when I clean the filter so I won't know until then.
Hello Dave,
Thank you for the 5 STAR review & hope the O ring worked out well for you. Please keep us in mind for any of your future pool needs. We will do our best to get you the best part at the best price delivered as quickly as possible. Let's get swimming!
Sincerely,
Dan Stump
Customer Service Manager
www.poolzoom.com
1888-756-9666
dan@poolzoom.com
Right on time with the right part a little on the pricey side but the guy up the street was almost double
Super fast shipping and exactly as ordered. Will continue to order my parts from PoolZoom great business!
Skimmer cover worked ok - thanks - I don't have any more to comment at this time - we placed the order & received it (no need for 100 characters)
Hello Eileen!
Thank you so much for the review. We do appreciate it! If you have any future questions, please do not hesitate to reach out to us!
-PZ Support
If you are in a rush do not order took 3 days after shipping label was made to actually drop it off at the post office
Received my old Hayward filter products on time and with great prices compared to any other pool store.
Received the package about a week early. Great price! Merchandise selection much larger than local pool companies.
Hello Joseph,
Thank you so much for the positive review! We are very glad to hear you received your package and early as well! Be sure to remember us the next time that you need anymore pool parts!
Best regards,
PZ Support
Great product. Easy reorder through Pool Zoom when I need to replace the cartridge. Fast shipping as well.
Hello Steve,
Thank you so much for the review! We are glad you were able to help you out! Remember us when you need anything for your pool in the future!
Best regards,
PZ Support
Fast delivery, quality replacement part for my pool heater at the best price. Definitely recommend poolzoom.
Awful company advertised a filter then shipped a small one. Refused to allow me to return it. BBB will be contacted
Hello Chip. I am not sure what your order was, but we have a 30 day return policy. You can check that out here - https://www.poolzoom.com/returns. Now if you received something that was incorrect we are happy to get that exchanged. Can you please email me at ryan@poolzoom.com with your order number that way I can get this resolved for you?
Best regards,
PZ Support
Thank you for fast shipping I have received the item before The day I was waiting it good quality item and fast service thanks again
The service that I have received all the time that I've been there is near perfect when it comes to full supplies this is the place that I go to
Hello Daniel,
Thank you very much for the kind review! We hope to continue business with you in the future! If there is anything we can do for you give us a call at(888)756-9666 or live chat with us right on our website.
Best regards,
PZ Support
Stay away. Stay away. Stay away. Stay away. Stay away. Stay away. Stay away. Stay away. Stay away. Stay away.
Overview
PoolZoom has a rating of 2.8 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolZoom most frequently mention and customer service. PoolZoom ranks 3rd among Swimming Pool sites.
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- San Antonio, TX
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Thomas,
Thank you so much for the kind review! We are glad your product is working out for you. If there is anything that you need in the future please don't hesitate to contact us!
Best regards,
PZ Support