The part was an exact duplicate of what I needed. Replaced non working transformer and now all working good.
They sent me the same filter as Leslie's Pool Supply for $600 less and had it delivered free in 5 business days.
Hi David- Thank you for the great review! We are glad to help and always have the best prices. Please keep us in mind for any future pool needs. Spring is just around the corner:)
Sincerely,
Dan Stump
Customer Service Manager
dan@poolzoom.com
I highly recommend. Got the part within days and replaced it myself! I will use this service for all future pool repairs
Hi Cathy,
Thank you for the great & informative review! We appreciate your feedback and tip to the other customers. Please keep us in mind for all of your future pool needs as summer is just around the corner.
Sincerely,
Dan Stump
Customer Service Manager
www.poolzoom.com
1-888-756-9666
They do not honor their own return authorizations and deny having received back product despite valid ups return of shipping notification.
Received item ordered and quick delivery. Price comparable to other on line vendors. Replacing and upgrading current pool robot.
Hello Marguerite-
Thank you for the great review! We appreciate your feedback and are so happy you came to us. We do our best to provide the best products at the very best prices and deliver them as fast as possible. Please keep us in mind with your future pool needs as summer is just around the corner!
Sincerely,
Dan Stump
Customer Service Manager PoolZoom
www.poolzoom.com
1-888-756-9666
dan@poolzoom.com
Order went through fine. No problems. The part was exactly as ordered. I will order from them again.
This part was hard to find here locally but PoolZoom had it available. It comes from an Australian manufacturer. It arrived on time as well.
First time user. Fast service. PoolZoom provided the right part when needed. Will use the site again.
Hello Wilfred,
Thank you so much for the positive review! We hope the next time you need anything you consider us.
Best regards,
PZ Support
Couldn't find the part I needed locally. Ordered and it said 5 day delivery. Got it in two days. Thank you!
Hi Vicki,
Thank you for the great review! So happy we could help with the hard to find part. These situations are becoming more common with hard to get parts and we all do our best to source and locate the items everyone needs. Please keep us in mind the next time you need parts or service questions answered.
Sincerely,
Dan Stump
Customer Service Manager
www.PoolZoom.com
1888-756-9666
dan@poolzoom.com
I received my order within the time limit specified. I am satified with Pool Zoom service and their help desk personnel.
Received my item in a timely manner.
Quick response & helpful.
Website easy to navigate and easy to order
Thank you for the nice review Jeff!
We appreciate your patronage and feedback & hope you keep PoolZoom in mind for all your future pool needs.
Sincerely,
dan@poolzoom.com
Customer Service Manager
1.888.756.9666
www.poolzoom.com
Very pleased. I placed two orders in the last two months. Their products exceeded my expectations. The delivery time was half the quoted time frame.
We ordered a replacement part for our skimmer and it works perfectly! Great fast service! Highly recommend!
Service can not be topped. Employee was very helpful in making sure I was stratified. Product arrived in twenty four hours.
Hello Rene,
Thank you so much for the review! I'm happy to hear one of our employees was able to help you out! If there's anything you need in the future, please don't hesitate to give us a call!
-PZ Support
The parts were easy to find and order on the PoolZoom website. Prices were cheaper than I saw at other sites.
PoolZoom delivered what they promised. Exactly what I ordered and on time. Thank you. Will keep you in my directory.
Hello William,
Thank you so much for the kind review! We are glad to hear that everything went smoothly with your order. Keep us in mind for the future! Feel free to contact us if you need anything else!
Best regards,
PZ Support
Received parts quickly and they were what I ordered. I will use poolzoom.com again for my pool parts
Hi Mary,
Thank you for the 5 STAR review of your service here at Poolzoom. We appreciate your feedback and hope you keep us in mind for any of your future pool needs as summer is just around the corner. We do our best to provide the best products at the best price and deliver them as quickly as possible.
Sincerely,
Dan Stump
Customer Service Manager PoolZoom
www.poolzoom.com
1-888-756-9666
dan@poolzoom.com
Needed replacement parts for my Polaris. Poolzoom is a great place to get new equipment or replacement parts!
Overview
PoolZoom has a rating of 2.8 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolZoom most frequently mention and customer service. PoolZoom ranks 3rd among Swimming Pool sites.
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- San Antonio, TX
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review David! We appreciate your patronage and feedback. Please keep PoolZoom in mind for all your future pool needs as summer is on its way.
Sincerely,
dan@poolzoom.com
Customer Service Manager
1.888.756.9666
www.poolzoom.com