• PlayStation

PlayStation

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Overview

PlayStation has a rating of 1.8 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PlayStation most frequently mention customer support problems. PlayStation ranks 1261st among Video Games sites.

  • Service
    66
  • Value
    61
  • Shipping
    46
  • Returns
    49
  • Quality
    60
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
43
31
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What reviewers want you to know

Positive highlights

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Critical highlights

  • So you buy a new game and it's $60 to buy a new game but you don't get full access to the game to play it on-line.
How would you rate PlayStation?
Top Positive Review

“Perfect, PS5 Delivery!”

Jasen D.
1/9/22

Super fast and easy to use ordering from playstation direct. Shipped quickly, and arrived in 2 days. They were emailing me with the status of my order several times even within those two days. I'm extremely pleased with Sony Playstation and how they did everything to the best of their abilities for me. Awesome experience for me...

Top Critical Review

“Phony suspension”

Gilbert S.
1/24/24

Hello, On 01/23/2024 I received an account suspension wherein I know for sure no violation occurred. Upon contacting PlayStation the customer support as not helpful at all as no reason could be given and the email gave a general list of reasons with nothing specific. This has never happened to my account until last night while my son played Fortnight. We (mother and father) were there so no violation occurred. I will no longer be purchasing any digital games through PlayStation moving forward due to PlayStations fraudulent ability to suspend accounts and provide no clear evidence to did so. In addition I will be deleting the Sony Store for movies and only go through Apple. I have hundreds of games and movies that at a whim PlayStation can simply steel by not giving access. Again I will no longer purchase anything digital through PlayStation ever again. And I hope a US government body investigates PlayStation for this behavior as it amounts to theft.

Reviews (174)

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Reviews that mention popular keywords

game (26)
Thumbnail of user baileys133
1 review
0 helpful votes
August 17th, 2022

Definitely best gaming console, PS5 just came to my house. I really loved it, controler fits perfectly in your hand and now with new sensors, it totaly changed way of gamming. One thing that we can all agree, is that waiting list for PS5 was too long, but it's wort waiting!

Tip for consumers:
worth every penny

Products used:
PS5

Service
Value
Shipping
Quality
Thumbnail of user samw133
5 reviews
4 helpful votes
November 10th, 2016

Been using the console for a while now and can say I`m good with everything about it. A convenient controller, loads of things to spend some evenings with. Nice experience!

Thumbnail of user connorl9
3 reviews
1 helpful vote
January 18th, 2021

I`ve been using the various PS consoles for many years since childhood. Many good games to have fun with. The remarkable ones are the PS exclusives - most of them are really love. Great :)

Thumbnail of user sauda5
26 reviews
15 helpful votes
January 6th, 2016

That's good for children as hen they see the new playstation, they demand and have all information about it from this site.

Thumbnail of user scotth119
3 reviews
1 helpful vote
September 15th, 2016

I love ps4

Thumbnail of user marieb71
10 reviews
7 helpful votes
January 16th, 2016

Make sure that you don't save your credit card information inside the account on the game because it will let your child charge with out authorization from you. AND, they don't refund even though they know it was a 10 yr old kid.

Thumbnail of user michaelj215
4 reviews
0 helpful votes
February 21st, 2017

I love playstation, everytginf is okey, but i've got one problem only with you guys.
Why there is no splitscreen games on PS4? Only Rocket League! Uncharted without splitscreen? And when you remastered Uncharted 3 for ps 4 you delete splitscreeen to!

Thumbnail of user icaror
2 reviews
2 helpful votes
May 27th, 2016

It's complicated and boring having to register credit card to send funds to the account of the Playstation Store, should have option to pay by invoice or online transfer. But everything is processed quickly and that made me happy.

Service
Value
Shipping
Quality
Thumbnail of user jadea11
2 reviews
2 helpful votes
March 23rd, 2016

Fantastic 3d garphic i use to play daily & i had a nice experience with PS

Thumbnail of user christopherr63
27 reviews
49 helpful votes
June 16th, 2016

I prefer the Playstation system to any other console, but the exclusives for the other consoles always stand out to me more so it's an interesting dilemma. I'm still generally Playstation all the way. My first game console was the first Playstation and I've had each upgrade since then.

Thumbnail of user arthurp33
4 reviews
6 helpful votes
December 29th, 2015

I've had years of experience with Sony's playstations which goes back to the first one. It pulled me through my childhood and I had a lot of joy with it. Sony has never disappointed me with their most successful product.

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