Always send well rooted plants in pots. Excellent packing. Replace any damaged plants. Service is very good.
I had purchased a number of plants from the site but not a single one reached me. Most untrustworthy & unreliable.
Ordered from Plantsguru about a week ago, along with orders placed to Nurserylive.com and Mybageecha.com, all *******@1500 inr. I received the order from Nurserylive 4 days later, the one from Mybageecha 5 days later. I emailed plantsguru to ask when my order would be sent out (showed online as still processing), no answer.
Then tried to contact via the chat line several times (during chat line hours), always received an "offline" response. Tried to cancel the order on the link provided on the order summary/tracking page (theoretically they allow cancellation during the order processing phase before it is sent out), just got a message stating that I could cancel before mailing. DUH. I know you claim that you plantsguru idiots, that's why I clicked the cancelation link.
Bottom line: they won't send you the product, then appear to make it impossible to get a refund. I'm a lawyer, I'll start shaking trees so that someone will start looking into this (just did that with DTDC Couriers, don't use them either!) but you don't want to bother with that. Just order from nurserylive.com and mybageecha instead.
I got a withered plant for 400bucks a Persian shield really disappointing moreover they don't correspond with u
Order placed 5 July, 2020. Package still awaited. No updates at all. Customer care no defunct and sham
There was a BIG delay in order because of the lock down which is acceptable but what is not acceptable is that the plants order I placed is something different from what I received.
I bought Dahlia 6 bulbs, after 10 days i got my product but the product is very poor bulbs are very small. They are not in planting condition.
I ordered some seeds and it's been 70 days no response. Worst experience ever. Stay away from these frauds
I ordered an indoor english Ivy which was sent in very good condition. Hope to see it grow. Will definately order somemore from you.
Sir, chitrasingh, from Delhi, last year I ordered hazari mogra and two other plants, they send my package to other customer to Coimbatore, they send package others, instead of mine, after receiving immediately I contact with ur office person, Mr navneet, then they arranged to send the plant hazarimogra, which already dead one, again I contact the person, mr navneet, and told him about the problem, I send the photo also, last one year he s promising to send the plant, but no result, last week also, he told me, he s going to send it, they send my order to someone, it s not my problem, so, I need the plant, send it.
CHITRA Singh
A22, Golf View Apartment,
SAKET
New Delhi *******
*******@hotmail.com
I purshased almost 15times and every time get healthy plants... just the range is smalll. They shal keep adding more
Please don't buy anything from them. They'll take money and never respond to you.
A GREAT CHEATER...
They are simply www.CHEATINGGURU.com
DEAR SIR PLEASE REFUND MY AMMOUNT OR SEND AGAIN PLANT BECAUSE PLANT IS NOT GOOD CONDITION.
MY ODER IS *******
Ye sbse kabada website h
Isko band kr do or kuch kam kro
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Overview
The company's reputation is notably mixed, with some customers praising the quality and condition of plants received, as well as the speed of delivery. However, significant concerns dominate the feedback, particularly regarding poor customer service, including unresponsive communication, delays in order fulfillment, and issues with damaged or incorrect items. Many customers report frustrations over lack of support and difficulty obtaining refunds or replacements. Overall, while there are positive experiences, the prevalent negative feedback suggests a critical need for improvement in customer service and operational reliability to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Pune, Maharashtra, India
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members