Placetochat Reviews Summary
The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
I am still learning the About this chat application. I did not realize when signing up, most women are from Ukraine. There are fewer women in my preferred age range (45-65) from other countries. Overall I am enjoying this chat application. I found this application from an Instagram advertisement
Hard to prove that all are fakes, but ladies all look like super models. A 54 years old looks like 16. I have many examples on screen shots. They don't reply to concerns after 3 days. I tried, after seing this, to change my profile to a 90 years old man. Same results. Getting interest from 20 years old girls. TOTAL WASTE OF TIME. CROOKED.
Dear Goalpoke,
Thank you so the time to share your feedback!
We try to provide every user with a positive communication experience at the platform. However, each separate user chooses their own manner of communication as well as whom they want to talk to.
We verify Trusted users' profiles twice. Firstly, our Affiliate Partner gathers and verify personal background information, ID, and other documents of the user as well as upload verification video where the user gives her/his consent to use our Website. The second step of the verification procedure is held by our Moderation Team. Should our verification standards had not been met, we decline registration on the Website.
We understand your point about photos on the website. There are many good-looking users on the platform. Living in the social media age, you can't always tell where it is a natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every user to try to present himself/herself in the best way possible.
If you have any doubts about a specific user, please contact us via email at support@placetochat.com and we will gladly take a look at the profile.
We do hope that we can make your experience better and dispel your doubts. Please feel free to contact us any time you want or need. We are here for you 24/7.
Best Regards,
PlaceToChat Customer Support
The site has hundreds of photos of beautiful women. Most arevery nicely dressed and a good part of exposed cleavage. It sends the wrong message.
Each time you log on you will be bombarded with messages from girls who have not even looked at your profile.
If you purchace credits, which are expensive and required to to communicate with them, they will simply ask questions to use up your credits. It costs credits to do everything outside of looking at their photos.
I know the one i communicated with was a fraud and i suspect most others are as well.
So iasked their help center to delete my profile and settind and they keep responding with how great their service is. Its a waste of resources.
Dear Ric,
Thank you for taking the time to share your feedback!
When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions.
First, we require to see photo IDs of all our trusted users. In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts. Please, note that we accept gifts purchases on our website only for trusted users.
Second, we carefully consider all complaints received from users of our website. If such complaints allege dishonesty of a user and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the user. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting. Third, if you order a gift for a user, we require a photograph of this user with the gift to make sure the gift was delivered to the right person.
Nevertheless, we recommend that you use common sense and once you feel suspicious in respect of any specific user, please report the user's profile to us immediately.
Please do not hesitate to contact us via email support@placetochat.com in case of any additional questions. We would be glad to assist you.
Best Regards,
PlaceToChat Customer Support
International chat, not what I am looking for right now.
Dear Karlo,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
Please be informed that we are providing every user with a convenient and safe space for online communication and providing additional services that can make your experience of online communication brighter. However, every user is free to define their own purpose of using our website and communicating with other people registered on our platform.
At this point, we kindly ask you to contact us via Support@PlaceToChat.com as soon as possible and we will be happy to immediately assist you with the difficulties that you have experienced.
We are always at your service.
Best regards,
PlaceToChat Customer Support
They need to refuse the cost for credits and the reduce the cost for messages, ideas etc.
Driving people away.
Dear Brian,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
We appreciate you taking the time to share your point of view. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please feel free to reach us via Support@PlaceToChat.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!
We are always at your service.
Best regards,
PlaceToChat Customer Support
I really like how smooth this website works. I like the notifications that come when someone's interested in me. I appreciate that, thank you!
Dear Rick,
Thank you for sharing your feedback as it significantly helps us do better!
It is warming for us to hear that you like the functionality of our communication platform and use it to find new friends and acquaintances online.
Best regards,
PlaceToChat Customer Support
Never received credits don't no y was even asked bit if joke u ask me
Dear Connie,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via support@placetochat.com.
We are always glad to add 20 welcome credits to our new unique users (on our website) to let them try out our service.
However, you can't be qualified for 20 trial credits since it applies only to the users coming to the website from our special advertisement link. If you come across any banner promoting our website and create an account with us, the welcome package will be offered to you in the section "Credits".
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Would love to come there to me several of these lovely ladies, when the war is over.
Dear Wes,
Thank you for the nice evaluation!
We hope that the work is over soon and you can meet all the members you wish!
Wishing you to stay safe these days!
Best regards,
PlaceToChat Customer Support
So far it's not too bad but if I got to buy something to watch videos I'm out of here
Dear James,
Thank you for taking a moment to share your nice feedback!
Feel free to get in touch if you have any questions about our services or prices via support@placetochat.com.
Respectfully,
PlaceToChat Customer Support
First time, chatting with a lady, I think I had free credits,
Have to wait now to get my credit card back from daughter,
So far so good
Dear Steve,
We do appreciate you sharing your feedback with us!
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Placetochat Customer Support
The disconnect of member ID's from profiles makes is harder to focus on a specific member. Production values have improved!
Dear Will,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to support@placetochat.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Placetochat Customer Support
Great place to meet people and chat and also make friends and maybe meet your soul mate
Dear Steve,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Placetochat Customer Support
Exciting. Surprised by the Beauty and vast array of gorgeous women from the Ukraine
Dear Paul,
We are happy to know that you enjoyed your experience!
Thank you for using our website to have a fun time chatting with interesting people!
Best Regards,
Placetochat Customer Support
It nice so far didn't realize how pretty these girls are.
Dear Andrew,
We are happy to know that you enjoyed your experience!
Thank you for using our website to have a fun time chatting with interesting people!
Best Regards,
Placetochat Customer Support
A lot of stupid so called humans 50 0 depends whom I talked to
Dear Igor,
Thank you for sharing your feedback about the website.
We are sorry to hear that you are dissatisfied with our service.
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Trusted Member sign.
However, it always depends on the person whether s/he wishes to send a message/letter and the manner of their communication. Please remember that we are only intermediates on the platform and cannot force our members to change their manner of speaking/writing.
Nevertheless, if you have any doubts regarding any member on the site or faced some problem, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@placetochat.com and we will review the case.
Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation how the website works.
Best Regards,
Support Team Placetochat
Very nice. I was surprised there were quick responses.
Dear Joel,
We are happy to know that you enjoyed your experience!
Thank you for using our platform to have a fun time chatting with interesting people!
Best regards,
Placetochat Support Team
Good a little difficult for someone not use to using a computer
Dear Customer,
Thank you for commenting!
We hope that it would be not hard to use our product.
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
PlaceToChat Customer Support
Way too expensive to just communicate with a potential match. I mean ultra expensive.
Dear Terry,
We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform.
From our side, we try our best to prevent any unpleasant experience for our customers and verify profiles before posting them on the website (such members have a label "Trusted User" on the website, who confirm their registration with the documents and check background).
Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend.
Nevertheless, we appreciate your feedback!
Please get back to us with any questions or concerns you may have and we will be glad to help you out.
Please feel free to reach us at support@placetochat.com at any time if any assistance is needed!
Kind Regards,
PlaceToChat Customer Support
Girls are very attractive but too expensive to buy credits
Dear Customer,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@placetochat.com in order to learn the details.
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Nice and fast in chatting but the credit is so expensive
Dear Alieu,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@placetochat.com in order to learn the details.
Have a great time on our platform!
Best Regards,
Support Team Placetochat
From the business
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing how to share your thoughts more openly or finding support from people who understand the importance of meaningful dialogue, Placetochat is your partner in personal development. Join us today to experience the transformative power of connection in an atmosphere that celebrates individuality, positivity, and mutual encouragement.
Start your journey with Placetochat and discover how communication can inspire confidence and growth!
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Dear Kent,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
PlaceToChat Customer Support