PilotShopReviews 5

I bought from this company twice. I should've learnt my lesson the first time I bought from them. It took them 14 months to deliver an item I bought for my Sim when they said 5-10 days in the description. At least the first time they answer some calls. Now I bought from then couple of items that said 5 days and it's been 10 weeks. I called daily for 2 weeks, left voice mails, and emailed many times, and even used Chat on their website. Not once they answered. For the price you pay for their parts, you can find them somewhere else, and hopefully better customer service. I mean zero customer service. I hope I do not have to replace or return the items or ask for tech support. Then I am really screwed. Stay away from this company.

I was looking for an item and found it on Ebay, a very rare item, but it was an older listing and had already been sold. I kept searching and found the SAME item, with the SAME Ebay description (copied and pasted obviously) with the same photos! AND to boot, the listing here said they had 100 available in stock of that same rare vintage item! NOT POSSIBLE!

I bought Aviation headset from them, and after one week of use; the mic starts to make a very noisy sounds and when I told them they made me to pay the return cost of the shipment! 50$ to receive and I paid another 50$ to return it!