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PetMountain has a rating of 2.9 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PetMountain most frequently mention customer service problems. PetMountain ranks 46th among Pet Supply sites.
No positive highlights yet
I wanted to be sure to write a review for this company as I was a little leery ordering from them. I usually order from Petco or chewy and wanted to give these guys a try, but was a little bit worried based on a few reviews I read. I do want to recommend them. Their prices were better than anywhere else and the shipping was quick from West Coast to East Coast. Was very satisfied, and would order again.
Bought Some antibiotics for my koi. Their offices are only 120 miles from me. It took 5 days to get to me. If you have sick pets I would definitely go somewhere else. Your shipment will take too long to get to you. They only ship ground. Took six days Pathetic!
A breeder suggested this website for supplies so I thought I give it a shot. You do need a min for the free shipping but that's alright. What bugs me is when the package came the the LID for the tortoise food BROKE and it's ALL OVER the box. I don't know who packed this but they did SUPER TIGHT, it's good and bad obviously. The other issue is there was just TOO MUCH food in that container so it was easy to just burst out.
I have several animals so i am always looking for easier ways to get supplies. This is a great option, they have bundle deals to help save money (you really have to watch, some products are less expensive and some more). The shipping is always super fast and the hay quality was exceptional.
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Pet supplies at rock bottom prices up to 70% off + Free Shipping at $75.
Pet Supplies at Rock Bottom Prices since 2004.
Visit us 24/7 online - www.PetMountain.com
Toll-Free 1-888-373-8686
Thank you for bringing this to our attention, your satisfaction is extremely important to us! Rest assured you are 100% protected from defects or damage when shopping with us. Please contact us at contact@petmountain.com or call 1-888-
373-8686 so we can remedy the situation with a replacement or a refund. Thank you for shopping with us, we appreciate your business!