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Perfume.comReviews 8,448

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,788
This company does not typically respond to reviews

Instant Feedback

131,871 reviews
Virginia
1 review
0 helpful votes
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Awesome!

I will be ordering more perfume in the future!

Date of experience: April 14, 2021
Florida
1 review
0 helpful votes
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Return
May 14, 2021

I am needing to return the Victoria secret perfume it isn't the same as what I buy in the store so please tell me how to return

Date of experience: April 14, 2021
Minnesota
1 review
0 helpful votes
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Fabulous
April 14, 2021
Updated review

Most excellent thank you so much for your help and your business

Date of experience: April 14, 2021

Most excellent thank you so much for your help and...
December 6, 2020
Previous review

Most excellent thank you so much for your help and your business

Date of experience: December 6, 2020
Florida
1 review
0 helpful votes
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Fast and Efficient
April 14, 2021

Packaging was good and everything received in a timely manner. Thank you!

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Longtime summer favorite
April 14, 2021

I found Bluegrass on this site at a great price, was extremely fast delivery

Date of experience: April 14, 2021
New Jersey
1 review
0 helpful votes
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Not the best. Had to make 3 different trips to post office. Just had surgery on my leg. Sucked

Date of experience: April 14, 2021
Mississippi
2 reviews
0 helpful votes
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Overjoyed!
April 14, 2021

Most satisfied with all purchases. Receive compliments all the time.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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1st time
April 14, 2021

This is the 1st time using this site I am hoping that it stays delivering with UPS they are a better shipping company. Thank You

Date of experience: April 14, 2021
Illinois
1 review
0 helpful votes
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Broken top
May 14, 2021
Updated review

I always use this for my men's cologne. Its always real and great. This time, I received damaged top on cologne spray so it does not pump out the scent. Sucks, cuz I can smell it, its awesome, but cant get it on me. I will have to maybe call them. It is just a little dent in the tip of the spray pump

Date of experience: April 14, 2021

Awesome
June 1, 2020
Previous review

Awesome

Date of experience: June 1, 2020
New Jersey
2 reviews
0 helpful votes
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Fantastic Service
April 14, 2021
Updated review

As always, it's a pleasure shopping here. Ease of shopping on the site is really great.

Date of experience: April 14, 2021

As always, it's a pleasure shopping here
April 7, 2021
Previous review

As always, it's a pleasure shopping here.

Date of experience: April 7, 2021
Ohio
1 review
0 helpful votes
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Great job!
April 14, 2021
Updated review

I'm wanting to find seductive goddess by baby phat. But you guys are always out of it!

Date of experience: April 14, 2021

I'm wanting to find seductive goddess by baby phat
May 4, 2021
Previous review

I'm wanting to find seductive goddess by baby phat. But you guys are always out of it!

Date of experience: April 3, 2021
Texas
1 review
0 helpful votes
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Everything was perfect
April 14, 2021
Updated review

Each order I've made has been accurate and delivered in a timely manner

Date of experience: April 14, 2021

Each order I've made has been accurate and delivered...
April 6, 2021
Previous review

Each order I've made has been accurate and delivered in a timely manner

Date of experience: April 6, 2021
Nevada
1 review
0 helpful votes
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I just love it
April 14, 2021

Awesome experience I refuse to go anywhere else this is the only place I will be by my products from

Date of experience: April 14, 2021
Pennsylvania
1 review
0 helpful votes
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Versace cologne
April 14, 2021
Updated review

Very easy and affordable. I use to use this cologne years ago. It bought back memories to me. Love this cologne.

Date of experience: April 14, 2021

Very easy and affordable
April 6, 2021
Previous review

Very easy and affordable

Date of experience: April 6, 2021
New York
3 reviews
0 helpful votes
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Easy and on time
April 14, 2021

Your site is easy to navigate and place an order. Your prices do not even come close to other sites. Your discounts are amazing. I will always order my Calvin Klein Eternity for women from your site. That you for being so outstanding in every way. Including customer service.

Date of experience: April 14, 2021
Pennsylvania
1 review
0 helpful votes
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See the above statement. Please don't ask me multiple times the same question

Date of experience: April 14, 2021
Texas
2 reviews
0 helpful votes
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Very good, Perfect on size
April 14, 2021
Updated review

Nice no problems very good price and order was fast

Date of experience: April 14, 2021

Nice no problems
April 6, 2021
Previous review

Nice no problems

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Fresh
April 14, 2021

Easy to use web page, wide stock of old favorites as well as the gold standards that we all know and recognize.
Good prices good service

Date of experience: April 14, 2021
Florida
1 review
0 helpful votes
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Love it!
April 13, 2021

Excellent! Easy ordering, right price, favorite perfume, and quick delivery.

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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Fast and easy shipping. Great variety and at good prices, authentic products. I shopped twice in one month!

Date of experience: April 13, 2021