PeopleLooker has a rating of 1.6 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleLooker most frequently mention credit card, customer service, and false advertising problems. PeopleLooker ranks 32nd among Background Check sites.
This company responds to reviews on average within 9 hours
Didn't get all the info I wanted but I got enough to point me in the right direction and I found just about everything I was looking for.The customer service was phenomenal! I wrote an email to support 2 times and they got back super fast and offered alot of help towards my issues. They were very friendly and took the time to answer all my questions. I would definitely use them again in the future.
They advertise "don't waste your money" then make you go through this long process just to ask for card info at the end. These guys can't tell you anything special and it's certainly not free. Scam, false advertising, terrible quality.
Cristobal was patient, kind and super helpful! He provided me with important information, he genuinely cared. Thank You!
I have been using PeopleLooker for months tracking down high school classmates in preparation for our 50th High School Reunion and it was amazing! I was able to locate many of my old classmates using PeopleLooker and very much appreciated the ease of use.
Thank you!
Products used:
PeopleLooker online person search software
Hello Lee,
Thank you for your 5-Star review! We are always happy to hear about our customers having good experiences when using our search!
Excellent follow up regarding charging issue. Never received this fast response and resolution.
Very impressive!
My grandma accidentally subscribed and they gave us a refund, I was very pleased with how quickly they responded. I have no use for people looker, but I was touched by how willingly they gave my grandma a refund.
Hi Emma,
Thank you for sharing your experience with us. We strive to provide exceptional service.
In retirement I now mentor kids and adults about aviation and space through my own 50 year flying experience and those of my flying friends. The photos are just a sample. Good times, bad times and the occasional emergency. Enjoy.
Don M.
Hi Donald,
Thank you for sharing this is awesome!
PeopleLooker's data was accurate and their prices were cheaper than many of the other back ground check companies I looked at.
I found the information accurate and the report very easy to read and follow. Their website was easy to navigate through and customer service was available right away. Their staff was helpful and professional. I will use their service again if there is ever a need.
Hi Jamie,
This is awesome! Thank you for your review.
Today I received a notification from my financial institution stating I was billed $23.02 for a purchase from this website that I did not authorize. I sebt an email explaining tge situation and stating that the charge was not authorized and requested that any information or account in my name needed to be cancelled immediately.
This company responded to my email and granted my refund to my card in less then an hour! I was extremly surprised at how quick and professionally this inquiry of mine was handled. By far the best customer service I have ever had in regards to a fraud charged that was made to my account. Thank you for your quick and immediate response and services!
Hi Samantha,
Thank you for your review! We are very pleased to hear you are satisfied with prompt resolution to your inquiry regarding the unrecognized charges. If we can be a further assistance please do not hesitate to contact us at support@peoplelooker.com.
Respectfully,
PeopleLooker Customer Care
This app is the best in everyway. It is accurate, easy to use, and priced better than every other app like it. Most charge $29.99/mo, that is ridiculous! Peolpelooker charges $9.99 for actual helpful information. Use Peoplelooker not anything else!
This is a great app. I can look up people from the past and see where they live or how old someone is or find out that someone is deceased. There's a list of relatives and address history. Love this app!
I have found your background check program to be one of the best. Very easy to look up. I did try the 5 day trail and loved it. I will let others know to try it out. Im sure they will find it to be a great source of information and go monthly with it... I do plan to come back soon
Thank you.
Margaret Blake
I was looking for a handyman. I found a business card for one at my outlet store. I looked him up and discovered he had been in prison twice for grand larceny. He had also been in jail for making obscene phone calls, burglary, breaking and entering, assault and battery and more. I had just signed up for the $1 trial period and so glad I did! Thank you, People Looker!
I determined this to be the superior product of its type, but then stumbled on a representation made by the sales rep I spoke with. When I emailed my complaint to customer support, I was given immediate and exemplary satisfaction to my concern. I look forward to a long working relationship with peopleLooker and recommend them highly.
PeopleLooker is a simple website that allows you to learn about people. We have records about ages, addresses, email addresses, phone numbers, criminal records and so much more!
When we started PeopleLooker, one of the things we noticed is that, even with laws like the Freedom of Information Act guaranteeing access to public information, public records searches could be difficult and expensive. Many of our customers are surprised at how affordable our background check services are. That is because we focus on a subscription model, which is oftentimes less than the price of a single background check through many other services. There are many companies out there that offer background check services. However, at PeopleLooker our customer-focused and customer-driven approach to people searching services sets us apart from the competition. If you have questions about the process or simply need help, you can call us, toll-free, at 1-800-218-3309, 8 am-10pm Monday-Friday and 10 am-8pm Saturday and Sunday. Or you can email us at support@peoplelooker.com. Our highly trained customer service representatives can help you with any questions you may have, ensuring you get the most out of your use of our services.
Hi Maritza,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.