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PDFSimpli

Overview

PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
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New York
1 review
0 helpful votes
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The document contains typos not consistent with the pdf that was converted. I had hoped that the PDF to Word Converter would convert it as it was in the original PDF file.

Date of experience: September 14, 2023
California
1 review
0 helpful votes
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Very annoyed that the advertisement said free, and then I can't even read my document without agreeing to pay.

Date of experience: March 12, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Georgia
1 review
0 helpful votes
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Edited PDF and downloaded to show the edit did not save. Pointless if it cannot actually save the edits

Date of experience: January 22, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for taking the time to share your experience with PDFSimpli.com. We appreciate your positive feedback regarding the ease of use of our platform. We also understand the importance of document security and the need for a failsafe against accidental mistakes during the saving process. Your feedback is valuable to us, and we are actively looking into ways to enhance our platform, such as implementing a confirmation prompt before finalizing the saving process.
We apologize for any inconvenience you may have experienced and thank you for bringing this to our attention. Our team is committed to continually improving the user experience, and your input plays a crucial role in that process. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team. We are here to assist you.

Sincerely,

PDFSimpli

Virginia
1 review
0 helpful votes
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I want my money back
March 11, 2024

I want my money back. The document I paid to download is not accessible when I go to the download document button.

Date of experience: March 1, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDFSimpli

Colorado
1 review
0 helpful votes
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It was a great price 2$ for single use in my case but you allow 14 days for 2 dollars. Great offer. Wish it was free though

Date of experience: January 3, 2024
Florida
1 review
0 helpful votes
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You state it is free editing for 24 hours but when i finished my document you charge me $1.95 to get it. I guess you do not understand the word FREE

Date of experience: July 13, 2023
Spain
1 review
0 helpful votes
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Hay partes del texto que no salen en el archivo, y no se ha traducido todos los textos

Date of experience: October 7, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hola,

Gracias por informarnos sobre esto. Lamentamos los inconvenientes que está experimentando con nuestro sitio web y agradecemos su paciencia. Para ayudarlo mejor, comuníquese con nosotros al 1-844-898-1076 por correo electrónico a techsupport@worksimpli.io. Nuestro equipo de soporte puede identificar y resolver los problemas rápidamente.

Atentamente,

PDFSimpli

Saudi Arabia
1 review
0 helpful votes
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لم يتم ترجمة الملف PDF بشكل صحيح من الانجليزي للعربي وياتي الكلام معكوس

Date of experience: December 25, 2024
Sarah H. PDFSimpli Rep
4 months ago

مرحبًا،

نحن نأسف على الإزعاج. لقد عملنا بجد لجلب المزيد من الوظائف إلى منتجنا. يرجى إرسال بريد إلكتروني إلى القسم الفني لدينا على techsupport@worksimpli.io وتوضيح المزيد حتى نتمكن من مساعدتك. يمكنهم مساعدتك في أي مشكلات فنية قد تواجهها مع موقعنا.

أطيب التحيات،

قوات الدفاع الشعبي ببساطة

New York
1 review
1 helpful vote
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Converted to Gibberish
September 1, 2022

Part of my PDF document converted to gibberish. I was extremely disappointed. The only reason I gave it a one was because I can type on it.

Date of experience: September 1, 2022
Brazil
1 review
0 helpful votes
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Paguei vocês para tirar a proteção de um livro, preciso só copiar e colocar no teleprompter...mas seu programa não desbloqueia

Date of experience: September 27, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hi,

Obrigado por nos deixar uma avaliação. Trabalhámos arduamente para introduzir mais funcionalidades no nosso produto. Por favor, explique o que aconteceu. Iremos partilhar esta informação com a nossa equipa para que possamos analisar a situação. Para obter assistência, contacte-nos através do número 1-844-898-1076 entre as 9:30 e as 18:30 AST, de segunda a sexta-feira, ou através do e-mail support@worksimpli.io e do chat online (24 horas).

Com os melhores cumprimentos,

PDF Simpli

Arizona
1 review
0 helpful votes
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It didn't work
September 29, 2023

It didn't work. The downloaded.doc document is blank except for a circle intended for a stamp and 3 dots.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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I really like the layout and software however the add said the first would be free and it was not so that was a bummer but otherwise it seems okay.

Date of experience: September 5, 2023
Illinois
2 reviews
0 helpful votes
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After I completed my edit, when I converted my page it was horrible. And nothing I saved was correct.

Date of experience: February 18, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please explain further so we can assist you and also send an email to our Technical Department at techsupport@worksimpli.io. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Pennsylvania
1 review
0 helpful votes
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This is a fantastic and awesome I will recommend this service to as many people as I can thank you for doing a great job

Date of experience: January 18, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you so much for your incredibly kind words! We're thrilled to hear that you find our service fantastic and awesome. Your enthusiastic recommendation means a lot to us, and we're grateful for your support. If there's anything specific you appreciate about our service or if you have any suggestions to make it even better, please feel free to share. We value your feedback and are always looking for ways to enhance our offerings. You can reach out to us at 1-844-898-1076 9 AM- 6PM AST Monday- Friday or via email at support@worksimpli.io.

Regards,

PDFSimpli

California
2 reviews
0 helpful votes
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I am not subscribing
February 23, 2024

I am not subscribing. I just needed one document and it stated it was free. Obviously it was not. I paid and do not want a monthly subscription

Date of experience: February 16, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

France
1 review
0 helpful votes
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Addebito
December 4, 2024

Mi sono stato addebitati 49€ solo per aver richiesto una traduzione che fra l'altro ho pagato 1.50€
Una vera truffa

Date of experience: November 24, 2024
Sarah H. PDFSimpli Rep
5 months ago

Salve,

Grazie per aver condiviso con noi il suo feedback. Tutti i nostri servizi sono in abbonamento. Abbiamo lavorato molto duramente per aggiungere più funzionalità al nostro prodotto e offrire il miglior servizio possibile. Potete provare la nostra opzione “Ritardo” e attendere 24 ore per il download di un documento, gratuitamente. Oppure pagare per i nostri 14 giorni di prova (per 1,45 o 1,95 dollari) per ottenere immediatamente il file, a seconda del piano scelto. L'opzione da 1,95 dollari vi dà accesso completo e conversione illimitata per 14 giorni. Dopo aver provato il prodotto, se non si desidera continuare, è possibile chiamare o andare online per annullare prima della fine della prova o cambiare l'abbonamento con un piano diverso. Se non viene effettuata alcuna cancellazione o cambio di piano, si passa al nostro piano di abbonamento di base a rinnovo automatico per 49,95 dollari.

Abbiamo diversi piani a seconda delle vostre esigenze, contattateci per telefono al numero 1-844-898-1076 o per e-mail all'indirizzo support@worksimpli.io.

Saluti,
PDFSimpli

New York
1 review
0 helpful votes
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After I paid for the service converted the file I was unable to open it. I'm going to dispute the charge with my credit card company.

Date of experience: November 8, 2023
Kentucky
1 review
2 helpful votes
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Total waste of time. I tried to cancel my account and two days later it was still active. The chat help is rude.

Date of experience: February 11, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We apologize for the inconvenience you experienced with canceling your account and for any negative interactions you may have had with our chat support team. We take customer satisfaction seriously and strive to provide excellent service at all times.

Please rest assured that we will investigate the delay in canceling your account and address any issues with our chat support team's behavior. Your feedback is valuable to us, and we will work to improve our processes to ensure a better experience for all our users.

If you have any further concerns or need assistance, please don't hesitate to contact us at support@worksimpli.io. We're here to help.

Best regards,
PDF Simpli

Chile
1 review
0 helpful votes
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Fue bastante rapido el proceso y expedito, económico por 14 dias

Date of experience: October 15, 2024
Sarah H. PDFSimpli Rep
6 months ago

Hola,

¡Gracias por tu excelente reseña! Nos alegra saber que encontraste el proceso rápido, expedito y económico. Si tienes alguna pregunta o necesitas asistencia durante tu suscripción, no dudes en contactarnos al 1-844-898-1076 o por correo electrónico en support@worksimpli.io. ¡Estamos aquí para ayudarte!

Saludos cordiales,
PDFSimpli

West Virginia
1 review
0 helpful votes
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Unwilling to help, sighing loudly when I am unable to download docs I paid to have downloaded. I will never use this service again.

Date of experience: October 24, 2023