business logo of PDFSimpli

PDFSimpli

Overview

PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 2 days
+9
How would you rate PDFSimpli?
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Spain
1 review
2 helpful votes
Follow Carlos C.
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You maje all the changes, press download and they tell you to pay a fee.
Should be more upfront about it, don't use this web

Date of experience: February 10, 2022
District of Columbia
1 review
0 helpful votes
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The system was slow and at times unresponsive and you had to continue to click text for every line

Date of experience: June 14, 2024
Sarah H. PDFSimpli Rep
11 months ago

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Alabama
1 review
0 helpful votes
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Do not try to use this app. DONT pay the money. Total ripoff. For the monthly charge can get better free apps.

Date of experience: July 23, 2023
New York
1 review
0 helpful votes
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They will charge your credit card after you signed out of their site.
Be aware that they have bad costumer service.

Date of experience: March 1, 2023
Sarah H. PDFSimpli Rep
over a year old

HI
To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Mexico
1 review
0 helpful votes
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No me respeto las tablas y los convirtió a cuadros de texto

Date of experience: December 29, 2024
Sarah H. PDFSimpli Rep
4 months ago

Hola,

Gracias por compartir tu experiencia. Lamentamos que las tablas no se hayan convertido correctamente y hayan aparecido como cuadros de texto. Esto puede ocurrir si el archivo original contiene elementos complejos, como imágenes o tablas escaneadas, que nuestro sistema no puede procesar de forma precisa.

Te invitamos a ponerte en contacto con nosotros para revisar tu caso más a fondo. Puedes llamarnos al 1-844-898-1076 o enviarnos un correo electrónico a support@worksimpli.io. Estaremos encantados de ayudarte a resolver cualquier inconveniente.

Gracias por tu comprensión,
PDFSimpli

Australia
1 review
0 helpful votes
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I cannot cancel the monthly subscription.
They mention to go to settings but there is no tab to cancel.
Seems very fake and unethical.

Date of experience: April 4, 2023
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. To cancel your account once you click on your profiler choose plan and billing and you will see the cancel option. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any cancellation issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Thank you for your review

Regards,

Germany
1 review
0 helpful votes
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Abofalle
January 7, 2025

Es wurde ein Abo abgebucht, dass ich nicht nicht abgeschlossen habe.

Date of experience: December 28, 2024
Sarah H. PDFSimpli Rep
4 months ago

Hallo,

Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Alle unsere Dienste sind auf Abonnementbasis. Wir haben sehr hart daran gearbeitet, unser Produkt mit mehr Funktionen auszustatten, um Ihnen den besten Service zu bieten. Sie können unsere „Delayed“-Option ausprobieren und 24 Stunden auf den Download eines Dokuments warten, kostenlos. Oder Sie zahlen für unsere 14-tägige Testversion (für $1,45 oder $1,95) und erhalten Ihre Datei sofort, je nach dem von Ihnen gewählten Tarif. Mit der $1,95-Option erhalten Sie 14 Tage lang vollen Zugriff und unbegrenzte Konvertierung. Wenn Sie das Produkt nach dem Testen nicht weiter nutzen möchten, rufen Sie an oder gehen Sie online, um das Abonnement vor Ablauf der Testphase zu kündigen oder zu einem anderen Tarif zu wechseln. Wenn Sie nicht kündigen oder den Plan ändern, wechseln Sie zu unserem sich automatisch verlängernden Basis-Abonnementplan für 49,95 $.

Wir haben verschiedene Pläne je nach Ihren Bedürfnissen, Preise von $3,95 bis zu $12,95 für ein Einzelbenutzerabonnement. Bitte kontaktieren Sie uns telefonisch unter 1-844-898-1076 oder per E-Mail an support@worksimpli.io, wenn Sie daran interessiert sind, den Service zu einem niedrigeren Preis zu erhalten.

Mit freundlichen Grüßen,

PDFSimpli

Italy
1 review
0 helpful votes
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Più chiarezza nei costi
December 8, 2024

Collegato il pagamento a Paypal dopo i 14 gg non sono state offerte le varie tipologie di abbonamento ma eseguito un addebito di 49,90 euro.

Date of experience: November 28, 2024
Sarah H. PDFSimpli Rep
5 months ago

Salve,

Grazie per il tuo feedback. Ci dispiace molto per la tua esperienza. Tieni presente che operiamo con un modello di abbonamento, che è chiaramente descritto nei nostri termini quando ti iscrivi alla prova di 14 giorni. Se l'abbonamento non viene annullato prima della fine della prova, si rinnova automaticamente. Offriamo anche una garanzia di rimborso di 30 giorni per i clienti a cui potrebbe essere stato addebitato un importo inaspettato. Ti invitiamo a contattare il nostro team di supporto all'indirizzo support@pdfsimpli.com e saremo lieti di aiutarti con qualsiasi problema, incluso un rimborso, se applicabile. Grazie per averci dato l'opportunità di risolvere questa questione.

Cordiali saluti,

PDFSimpli

Texas
1 review
0 helpful votes
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So far i don't know if this will work
January 10, 2024

So far i don't know if this will work.
I do appreciate getting to pay for only 14 days to begin with.

Date of experience: January 10, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Romania
1 review
0 helpful votes
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It`s advertised as used free, and at the end you need to pay. False advertize. Not the sum is an issue, strictly the advert itself.

Date of experience: September 11, 2023
New York
1 review
0 helpful votes
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Misleading
November 2, 2022

In this website you can not convert a PDF to Excel. I have tried it and it didn't work. They are also not free as they claim

Date of experience: November 2, 2022
Canada
1 review
0 helpful votes
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PDF Simpli is easy to work with and has all the features you would ever need. Was able to complete the document very quickly.

Date of experience: January 30, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Florida
1 review
0 helpful votes
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This program says you get a free trial, there is no free trial. I unfortunately really need this done now and will cancel immediately.

Date of experience: March 3, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Canada
1 review
0 helpful votes
Follow Bhargav H.
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Don't ever try to search they charged 60 cad without your concern and when you try to reach customer service they being rude and hang calls.
FRAUDTERS.

Date of experience: March 16, 2023
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDF Simpli

Michigan
1 review
0 helpful votes
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So far so good except that I wish I could of took a picture of the signature I needed and then added it to my templet. Hope I can go back and do it.

Date of experience: April 15, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Washington
1 review
1 helpful vote
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I signed up for their "free" offer to test out their PDF to Word Converter. I tried it out for 1 day and asked to be discontinued from their "test" offer. They started charging me $39.95 a month. I called the company and they told me my "subscription" had ended, even emailing a text stating this. A month later the $39.95 charges started again on my credit card. We ended up having to cancel our credit card to stop this "robbery". In an attempt to get my money back, I called the company again. They said they would refund all my money. I gave them a credit card to pay me back. They said that credit card would not work and asked for a debit card. I told them I would give them another credit card. Not only did they NOT PAY ME BACK, but they SOLD my credit card information for BOTH CARDS to an ENTIRELY DIFFERENT COMPANY, who began to CHARGE ME for THEIR SERVICES! This is the WORST CASE OF FRAUD I have EVER EXPERIENCED! My bank is now trying to recoup my losses. This is 6 MONTHS after I tried their "FREE TRIAL". STAY AWAY from this company... they are out to STEAL YOUR MONEY!
Steve A.

Date of experience: July 10, 2022
Pennsylvania
1 review
0 helpful votes
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The text is off!
March 22, 2024

The text is off! I had to pay to see the finalized product only to realize it was not worth purchasing...

Date of experience: March 12, 2024
Sarah H. PDFSimpli Rep
over a year old

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

New Jersey
1 review
0 helpful votes
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The ad said it was free
November 3, 2023

The ad said it was free. However, in order to get my document, I needed to pay. Why misrepresent? Why lie?

Date of experience: October 4, 2023
Netherlands
1 review
0 helpful votes
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Simpele download, werkt naar verwachting
January 23, 2025

Simpele download, werkt naar verwachting.

Date of experience: January 13, 2025
Sarah H. PDFSimpli Rep
3 months ago

Hoi,

Bedankt voor de 4-sterrenbeoordeling. We zijn blij om te horen dat u een positieve ervaring heeft gehad bij PDFSimpli. Wij waarderen uw inbreng en moedigen u aan ons meer informatie te geven over uw ervaring met ons.

Eerlijk,

PDF Simpli

California
1 review
0 helpful votes
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I just got done paying i go to my document and our menus we edited came out completely different from what I edited.

Date of experience: February 20, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

I'm sorry to hear about the issue you're experiencing with your edited document. Our technical support team can help you with this. Please contact them at techsupport@worksimpli.io for assistance.

Best regards,

PDF Simpli