Overview
PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.
I was told it was free just to still pay, it is a little misleading but I accomplished what needed to be done
Trying to unsubscribe is a nightmare! Over 2 years I have been trying to contact you.
Now recently you have an email address.
It said it was free and before I could download it I had to sign up for a 14 day for a $1.45 and If I forget to cancel I will be charged $ 40.00
The doc was perfect before I paid the trail fee... now after I download it after payment, the texts barely legible... wth!
OK but very first instruction misleading as there is only a "Compression" button... there is no button to "Convert".
The PayPal link does not work. Also I was having issues even finishing up my order yesterday using a credit card.
Easy sign up with a 14-day trial period and cancellation at any time. Love that part. Looking forward seeing if the conversion is worth it.
It's very difficult to use. The cost is prohibitive for someone who only needs something like this once or twice a year.
СРАЗУ НЕ БЫЛО УКАЗАНО ЧТО НУЖНО БУДЕТ ЗАПЛАТИТЬ ЗА 1 ДОКУМЕНТ.
Здравствуйте,
Спасибо за ваш отзыв. Приносим извинения за возникшее недоразумение по поводу стоимости услуги. Мы стараемся предоставлять прозрачную информацию, и ценим ваш отзыв, так как он помогает нам улучшаться. Если у вас возникнут дополнительные вопросы или вам понадобится помощь, пожалуйста, свяжитесь с нами по телефону 1-844-898-1076 или по электронной почте support@worksimpli.io. Мы всегда готовы помочь!
С уважением,
PDFSimpli
Ao realizar a compra é informado que é unitária, mas fazem a assinatura sem autorização
Olá,
Obrigado por compartilhar seu feedback. Lamentamos saber sobre sua experiência, mas gostaríamos de esclarecer alguns pontos. Nosso processo de assinatura é transparente, e nossos termos e condições, que são aceitos antes de iniciar o teste, declaram claramente que o teste de 14 dias será renovado automaticamente em nossa assinatura básica por US$ 39,95, a menos que seja cancelado.
O cancelamento de sua assinatura é simples e pode ser feito por vários métodos, incluindo telefone, e-mail, chat ou diretamente por meio de sua conta. Também enviamos um e-mail de confirmação quando o teste é adquirido, descrevendo esses detalhes. Além disso, durante o período de teste, os clientes têm a opção de cancelar ou fazer downgrade de sua assinatura.
Esperamos que isso esclareça qualquer confusão e estamos aqui para ajudar se precisar de mais ajuda.
Atenciosamente,
PDFSimpli
Pretty annoying when things say free and they aren't but I didn't really expect it to be free I guess.
I had to create a new account because I couldn't log in to my existing account. I will delete this one.
Hello,
Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
Easy to use and with my first experience was what I needed as an online.pdf reader and editor.
Hello,
Thank you for taking the time to leave us your feedback and for awarding us a 5-star rating. Your input is invaluable as we continuously strive to enhance our services for our future clients. We're delighted to hear that our product met your needs effectively.
Best regards,
PDF Simpli
Mislead to belive it was a free pdf editor so spent time doing so only to be faced with a payment to access my file
Hello,
Thank you for sharing your feedback with us. We are very sorry for the inconvenience. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
$#*!ty $#*! was in all the wrong places after i edited the document, $#*! you
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
This company is a FRAUD. Cancelled my trial subscription and they continued to charge three additional times
Simpli fraud. I did not sign up for the package you charged me for. I need my refund. Please I need it back
Hello,
Thank you for leaving us a review. We can certainly look into this. We've worked really hard to bring more functionality to our product. Please do not hesitate to contact us anytime via call 1-844-898-1076 between 9AM-6PM AST, Monday-Friday or via email at support@worksimpli.io & online chat (24hrs).
We await your response, Thank you!
PDF Simpli
Obwohl ich ihren Dienst nur einmal nutzen wollte, haben sie einfach ein paar Tage nach der Benutzung den vollen Preis für einen Monat abgebucht.
Hallo,
Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Alle unsere Dienste sind auf Abonnementbasis. Wir haben sehr hart daran gearbeitet, unser Produkt mit mehr Funktionen auszustatten, um Ihnen den besten Service zu bieten. Sie können unsere „Delayed“-Option ausprobieren und 24 Stunden auf den Download eines Dokuments warten, kostenlos. Oder Sie zahlen für unsere 14-tägige Testversion (für $1,45 oder $1,95), um Ihre Datei sofort zu erhalten, je nachdem, welchen Plan Sie wählen. Mit der $1,95-Option erhalten Sie 14 Tage lang vollen Zugriff und unbegrenzte Konvertierung. Wenn Sie das Produkt nach dem Testen nicht weiter nutzen möchten, rufen Sie an oder gehen Sie online, um das Abonnement vor Ablauf der Testphase zu kündigen oder zu einem anderen Tarif zu wechseln. Wenn Sie nicht kündigen oder den Plan ändern, wechseln Sie zu unserem sich automatisch verlängernden Basis-Abonnementplan für 39,95 $.
Je nach Ihren Bedürfnissen bieten wir verschiedene Pläne an. Bitte kontaktieren Sie uns telefonisch unter 1-844-898-1076 oder per E-Mail an support@worksimpli.io.
Mit freundlichen Grüßen,
PDFSimpli
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you've faced in trying to unsubscribe and for the challenges in reaching us over the past two years. Your experience is important to us, and we strive to improve our services continuously.
We are here to assist you, so if you would like to unsubscribe or require further assistance, please do not hesitate to reach out to us via email at support@worksimpli.io or by phone at 1-844-898-1076. Our team is ready and willing to help you with your request as promptly as possible.
Thank you for your understanding.
Best Regards,
PDFSimpli