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PDFAidReviews 559

3.8

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From the business

📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution

From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚

We’re all about helping you get the job done quickly while keeping your documents secure 🔒

☑️ Just open PDFAid and get it.

Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝


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PDFAid Reviews Summary

PDFAid has a rating of 3.8 stars from 559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.

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GB
1 review
0 helpful votes
Follow Bettie P.
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Simple and fast!
August 16, 2025

PDF Aid is perfect for students like me. I used it to convert my presentation from PPT to pdf. The process was simple and fast. This online pdf service saved me so much time.

Date of experience: August 10, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Bettie,

Thank you for taking the time to share your experience! We're delighted to hear that PDF Aid has been helpful for your studies and that the PPT to PDF conversion worked smoothly and quickly. Saving time and making the process simple is exactly what we aim for.

We truly appreciate your kind words and support.

Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541

Missouri
1 review
0 helpful votes
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Perfect for work and personal use
August 16, 2025

I use it only for merging PDFs. Its fast, reliable, and saves me a lot of time compared to doing it manually.

Date of experience: July 29, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Tyler,

Thank you for sharing your feedback. We're glad to hear how much time our PDF merge tool saves you! Fast and reliable solutions are exactly what we aim to provide. If you ever need support with any other PDF task, don't hesitate to reach out — we're always here to help.

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Canada
1 review
0 helpful votes
Follow Sarah S.
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All-in-one PDF tool
August 15, 2025

I've come to rely on this tool for nearly all my PDF tasks. It's fast, reliable, and easy to use. It's become an essential part of my digital toolkit.

Date of experience: August 8, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Sarah,

Thank you for your feedback. We're delighted to know our tool has become an essential part of your digital toolkit, helping you handle PDF tasks quickly and reliably. It's great to hear it's making your work easier.
If you ever need assistance again, just reach out — we're always happy to help!

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

California
2 reviews
0 helpful votes
Follow Mark O.
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Support channels lacked accommodations for disabilities, making it very difficult for me to get help.

Date of experience: August 15, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Mark,

Thank you for your feedback. We understand how challenging it can be when support channels don't fully meet accessibility needs. Our team is available to provide guidance and assist in the best way possible for your situation.
Please contact us at support@pdfaid.com — we're always happy to help!

Best,
David, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541 or +1 888 857 5569

GB
2 reviews
0 helpful votes
Follow Linh D.
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I submitted refund requests multiple times, but support either ignored them or delayed the process excessively.

Date of experience: August 15, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Linh,
Thank you for your feedback. We review all requests carefully and aim to respond as promptly as possible. If you feel your request was not addressed in a timely manner, please contact us directly so we can check the status and assist you further.

Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541

Texas
1 review
0 helpful votes
Follow Vernon E.
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Change image quality
August 15, 2025

Adjusting image resolution within PDFs is simple but powerful. It allowed me to reduce file size for sharing or increase clarity for high-quality prints — all with just a few clicks.

Date of experience: August 9, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Vernon,

Thank you for your feedback. We're glad to hear that adjusting image resolution in PDFs was simple and effective, helping you reduce file size for sharing or enhance clarity for prints. It's wonderful to know our tools made the process easy and powerful for you.
If you ever need assistance again, just reach out — we're always happy to help!

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Florida
2 reviews
0 helpful votes
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My subscription terms changes without notice, resulting in higher fees and lost features I depended on.

Date of experience: August 15, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Victor,

Thank you for sharing your feedback. We understand how unexpected changes in subscription terms can be frustrating. All details regarding fees and features are clearly outlined in the subscription information before confirmation. Our billing team can review your account and clarify any questions you may have.

Please contact us at billing@pdfaid.com or +1 888 857 5569 — we're always happy to help!

Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

Michigan
1 review
0 helpful votes
Follow Lawrence B.
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Clean up fonts
August 15, 2025

Removing unused fonts from a PDF had a bigger impact than I expected. It significantly reduced file size and improved compatibility across devices, which is crucial when sending documents to others.

Date of experience: August 10, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Lawrence,

Thank you for your feedback. We're thrilled to hear that removing unused fonts had such a positive impact on your PDF, reducing file size and improving compatibility across devices. It's great to know our service helped make your documents easier to share.
If you ever need assistance in the future, just reach out — we're always happy to help!

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Washington
2 reviews
0 helpful votes
Follow Serhio A.
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It took three calls and hours on hold just to cancel my subscription, which should be simple online.

Date of experience: August 14, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Serhio,

Thank you for your feedback. We understand that canceling a subscription should be simple and regret the frustration you experienced. For assistance with cancellations or any billing questions, please contact our billing team directly at billing@pdfaid.com or +1 888 857 5569. They'll help resolve the issue as quickly as possible.

Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

GB
1 review
0 helpful votes
Follow Catthrine W.
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Smooth and easy
August 14, 2025

PDF Aid is my go to online pdf service. I use it for pdf conversion and to fill pdf forms. Everything works smoothly every time I use it.

Date of experience: August 10, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Catthrine,

Thank you for your feedback! We're delighted to hear that PDFAid has become your go-to service and that everything works smoothly for your PDF conversions and form filling. If you ever need assistance or have questions, we're always here to help.

Best,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541

GB
2 reviews
0 helpful votes
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The agent seemed unaware of basic product features and policies, giving me wrong info multiple times.

Date of experience: August 14, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello George,

Thank you for sharing your experience. We understand how frustrating it can be to receive incorrect information, and we take feedback like this seriously. If you'd like, we can help clarify any questions about our products or policies directly. Please feel free to reach out, and we'll ensure you get accurate guidance.

Best,
James, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541

Canada
1 review
0 helpful votes
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Quick text edits
August 14, 2025

I didn't expect editing text directly in a PDF to be this easy. The interface is straightforward, and I was able to make clean updates on the spot — no file conversions or extra steps needed. It's a huge time-saver.

Date of experience: August 14, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Jason,

Thank you for your feedback! We're thrilled to hear that editing text directly in PDFs was easy and efficient for you. It's great to know the interface helped save you time. If you ever need assistance or have questions, we're always here to help.

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Illinois
2 reviews
0 helpful votes
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Features I regularly used were suddenly removed without explanation or compensation, severely affecting my experience.

Date of experience: August 14, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Daniel,

Thank you for your feedback. We understand how frustrating it can be when features change unexpectedly, and we appreciate you bringing this to our attention.
If you'd like to discuss the changes, explore alternatives, or need assistance with your account, please contact our support team directly at billing@pdfaid.com or +1 888 857 5569. We're here to help resolve any issues and improve your experience.

Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

Washington
1 review
0 helpful votes
Follow Gary H.
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Fast PDF-to-HTML
August 14, 2025

The PDF-to-HTML conversion process was incredibly fast and smooth. The original layout remained perfectly intact, which made it easy to integrate the content directly into my website without needing any extra formatting.

Date of experience: August 14, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Gary,

Thank you for sharing your experience! We're thrilled to hear that conversion was fast, smooth, and preserved the original layout for easy integration. If you ever need assistance with more conversions or have questions, we're always here to help.

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Canada
1 review
0 helpful votes
Follow Rochelle R.
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Works fine
August 14, 2025

I found PDF Aid while searching for online pdf service. It helped me in editing pdfs easily. I also used it for pdf to word conversion. It works great and I will use it again.

Date of experience: August 10, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Rochell,

Thank you for your feedback! We're glad to hear that PDFAid made editing PDFs and converting them to Word easy for you. We're happy to know you'll be using it again, and if you ever need assistance, we're always here to help.

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

New York
1 review
0 helpful votes
Follow Paul B.
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Check spelling
August 13, 2025

I found the spellcheck feature surprisingly useful. It's helped me avoid small but noticeable mistakes in my documents, which is especially important when sharing files professionally.

Date of experience: August 13, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Paul,

Thank you for sharing your experience! We're glad to hear the spellcheck feature has been helpful in polishing your documents and ensuring professionalism. If you ever need further assistance or tips, we're always here to help.

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Florida
2 reviews
0 helpful votes
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Changing my billing info required numerous emails and calls instead of a simple self-service update.

Date of experience: August 13, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Mike,

Thank you for your feedback. We understand that updating billing information should be simple and efficient. For assistance with billing updates, please contact our billing team directly at billing@pdfaid.com or +1 888 857 5569. They will guide you through the process quickly.

Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569

California
1 review
0 helpful votes
Follow Roberta C.
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Helps me in everyday task.
August 13, 2025

PDF Aid lets me sign document online easily. No printing needed anymore. Such a helpful online PDF service. Makes my work much faster daily.

Date of experience: August 10, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Roberta,

Thank you for your feedback. We're glad to hear that PDFAid makes signing documents online easy and helps speed up your daily work. If you ever need assistance or have questions, feel free to reach out.

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

New York
1 review
0 helpful votes
Follow James D.
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Crop space
August 13, 2025

Cropping away unnecessary white space and margins helped tidy up my PDFs significantly. It made the pages look cleaner and more focused, which is particularly useful when preparing documents for client presentations or printing.

Date of experience: August 13, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello James,

Thank you for your feedback. We're glad to hear that cropping white space and margins helped make your PDFs cleaner and more focused for presentations and printing. If you ever need assistance or have questions, feel free to reach out.

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569

GB
2 reviews
0 helpful votes
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Despite frequent downtime, support never apologized or offered any credit or compensation. No one taking ownership or resolving the problem.

Date of experience: August 13, 2025
PDFAid S. PDFAid Rep
2 months ago

Hello Tony,

Thank you for your feedback. We understand that frequent downtime can be frustrating, and we take concerns like this seriously. Please reach out to billing@pdfaid.com or +1 888 857 5569 so our team can review the issue and assist you further.

Best,
David, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541