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From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 3.8 stars from 559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, large files and different formats. PDFAid ranks 10th among Software sites.
We monitor reviews for authenticity
Signed up for a free trial but was charged hidden setup fees. Support refused to refund or clearly disclose these charges.
Support via email was so slow I had to escalate to get a response, too slow for any urgent account issues.
Hello Vincent,
Thank you for sharing your feedback. We understand how delays in email support can be frustrating, especially when urgent account issues arise. For faster assistance with billing or account-related questions, please reach out to our billing team at billing@pdfaid.com or +1 888 857 5569 — they'll be happy to help and ensure your concerns are addressed promptly.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Recovering corrupted or damaged PDF files turned out to be much easier than expected. The tool handled the process quickly and effectively, allowing me to salvage important documents that I thought were lost. I highly recommend it to anyone dealing with file issues.
Hello Meagan,
Thank you for your feedback. We're thrilled to hear that our tool made recovering your PDF files quick and easy, and that it helped you save important documents. It's wonderful to know you found the process effective and recommend it to others.
If something comes up in the future, we're just a message away.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
This service is excellent for reducing file sizes while keeping the content intact. I can now send documents without worrying about quality loss or large file sizes.
Hello Elise,
Thank you for your feedback. We're thrilled to hear that our service helped you reduce file sizes while keeping the content intact. It's great to know it makes sharing documents easier without compromising on quality.
If you ever need assistance in the future, just reach out. We're always happy to help!
Best,
David, PDFAid Support
support@pdfaid.com or +44 808 501 2541
I removed unnecessary images from a PDF effortlessly. It helped me declutter a presentation and focus the viewer's attention on the essential points.
Hello Roberto,
Thank you for your feedback. We're delighted to hear that PDFAid helped you remove unnecessary images effortlessly, allowing you to declutter your presentation and focus attention on the essential points. It's wonderful to know our service made your work easier and more effective.
If you ever need assistance in the future, just reach out. We're always happy to help!
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Chat support sessions dropped multiple times mid-conversation, forcing me to restart and lose context repeatedly.
Hello Matthew,
Thank you for your feedback. We understand how frustrating it can be when chat sessions drop and you lose context mid-conversation. Your input is valuable and helps us improve the reliability of our support system.
If you'd like assistance or want to continue your previous session, please reach out to us at billing@pdfaid.com or +1 888 857 5569.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
My orders were missing items repeatedly, and support gave no reliable solution aside from check your delivery next time.
Hello Daniel,
Thank you for your feedback. We understand how frustrating it can be to not get the reliable support you expected. Your input is valuable and helps us improve our service.
If you'd like us to look deeper into this, please reach out to us at billing@pdfaid.com or +1 888 857 5569.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541
I missed the cancellation deadline due to lack of reminder emails and was charged for another unwanted subscription period.
Hello Mike,
Thank you for your feedback. We understand how frustrating it can be to miss a cancellation deadline. Please note that subscription details and deadlines are clearly stated in your account. We'd be glad to review your situation and clarify any questions regarding charges.
For billing inquiries, please contact us at billing@pdfaid.com or +1 888 857 5569.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I am deaf and the company offers no chat or email support adaptations, making it impossible to get help independently.
Hello Russel,
Thank you for your feedback. We understand how important it is to have support options that meet your needs. In addition to phone support, we also provide both live chat and email support to make it easier for anyone to get help independently. We'd be glad to assist you through these channels.
Please feel free to reach us anytime at support@pdfaid.com or connect with us directly through our online chat.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
I booked appointments but the system glitched, shifting my dates by several days, support could not help and I missed out.
Hello Mike,
Thank you for your feedback. We understand how disappointing it must have been to experience issues when support did not resolve it as expected. Your input is valuable and helps us improve the service. If you'd like us to look deeper into this, please reach out to us at billing@pdfaid.com or +1 888 857 5569.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541
Chatbots ask me for my birthday, address, and card info every session, even after I log in securely. It is exhausting and risky.
Hello Tim,
Thank you for your feedback. That information request is not correct for our service. We never ask you to provide your birthday, address, or card details every session once you are securely logged in. It's very possible you may have used a different service. If you believe this happened while using our platform, please reach out to our support team at billing@pdfaid.com or +1 888 857 5569 so we can investigate the issue further.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
As a user with vision impairment, my concerns were dismissed and there was no ADA escalation or accessible feedback options.
Hello Van,
Thank you for your feedback. We value accessibility and take user concerns seriously. If you felt your issue wasn't addressed properly, please contact us directly so we can review your case and provide the appropriate support.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I found my last support call had been recorded and stored without my consent, putting my private data at risk.
Hello Thomas,
Thank you for your feedback. We want to assure you that we handle all customer interactions with care and in line with our commitment to security. If you have concerns about your account or past communications, please contact us directly so we can review and assist you.
Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541
Technical error resulted in two identical orders. Support refused to cancel one or merge deliveries, I paid double for no reason.
Hello David,
Thank you for your feedback. Our system is designed to process each order as it is confirmed, and duplicate charges are uncommon. If you believe a technical issue caused this, please contact us directly so we can review your account details and provide the necessary assistance.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
The PDF-to-EPUB conversion was both fast and high quality. The result is perfect for creating eBooks and sharing content with a wider audience in a more accessible format.
Hello Holly,
Thank you for your wonderful feedback! We're so pleased to hear that the PDF-to-EPUB conversion was fast and delivered the high-quality results you needed. It's great to know our tool is helping you create and share eBooks more easily.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Loyalty rewards earned during a major promo were not added to my account. Support said wait for weeks, then stopped replying.
Hello Derek,
Thank you for sharing your feedback with us. We understand your concern, though it looks like there might be some mismatch — our service does not currently include a loyalty perks or rewards program. We truly value all of our users, and if you have any issues related to PDF tools, subscriptions, or billing, our support team will be happy to assist you directly.
Best regards,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Converting scanned PDFs to editable Word documents worked flawlessly. It transformed previously locked content into something I could immediately work with, saving me time and effort in recreating material.
Hello Karen,
Thank you for your kind feedback! We're delighted to hear that our scan-to-Word feature helped you seamlessly convert your PDFs into editable documents. Making previously locked content easy to work with is exactly what we aim for, and it's great to know it saved you valuable time and effort.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I paid extra for instant delivery and it took two days. When I contacted support, they just copy-pasted standard apologies.
Hello Dave,
Thank you for your feedback. Our platform is designed to deliver processed files right away, and delays are not expected. If your file took longer than usual, please feel free to contact us directly so we can review your case and ensure you receive proper assistance.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Features I paid for were suddenly removed with no notification or compensation, which was really disappointing.
Hello Kyle,
Thank you for your feedback. We do not remove core features from our service, though occasional updates may adjust how certain tools are presented or accessed. These updates are intended to improve usability and performance. If something seemed unavailable or different from what you expected, please contact us directly so we can review it with you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I used PDF Aid for online pdf conversion and it worked very well. I had no trouble merging pdf files. The website is smooth and easy to use. I would surely recommend it to others.
Hello Tracy,
Thank you for your feedback. We're thrilled to hear that PDFAid worked well for your PDF conversions and merging tasks, and that you found the website smooth and easy to use. It's wonderful to know you'd recommend our service to others.
We love helping our users — reach out anytime you need a hand!
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sam,
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to billing@pdfaid.com or +1 888 857 5569, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541