• PC Game Supply

PC Game Supply

Overview

PC Game Supply has a rating of 4.0 stars from 274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PC Game Supply most frequently mention gift cards, instant delivery, and several times. PC Game Supply ranks 3rd among Virtual Goods sites.

  • Service
    28

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 63.6%
Positive
14
Neutral
2
Negative
6
51
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The worst customer service I have ever experienced.
  • I paid 15$ for an apple gift card which I did not receive and it over a week now without any refund at all.
How would you rate PC Game Supply?
Top Positive Review

“Convenient and straight to the point”

Horus O.
8/12/22

So far my 4 years of experience with this website has been good. Despite some issues with payments not going through in time, delay when it comes to clicking certain options, It still does exactly what it's intended to do. And the customer service team are quick to respond. Which is a bonus!

Top Critical Review

“I was scammed”

Holdenmcgroin
12/12/23

Bad I was scammed for quite a bit of money and everybody's saying that there's nothing they can do about it and I have no way to contact anybody

Reviews (274)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) gift card (10) order (24)
Thumbnail of user menao2
1 review
0 helpful votes
December 6th, 2023
Verified purchase

It was nice and they are very reliable and they deliver fast

Quality
Thumbnail of user chrisl154
Luke S. – PC Game Supply Rep

Thank you for reviewing PCGameSupply - please check us out on Twitter for deals and promotions: https://twitter.com/PCGameSupply

Thumbnail of user horuso
1 review
0 helpful votes
August 12th, 2022
Verified purchase

So far my 4 years of experience with this website has been good. Despite some issues with payments not going through in time, delay when it comes to clicking certain options, It still does exactly what it's intended to do.

And the customer service team are quick to respond. Which is a bonus!

Reason I chose this business:

For someone who doesn’t live in the U. S and has an American PlayStation account, It’s really convenient how accessible the options are on the site. Being able to just find the card I’m looking for and get it is great. Thank you

Thumbnail of user andreb288
1 review
0 helpful votes
August 2nd, 2022
Verified purchase

I think the taxes are a bit to high. But overall the efficiency of the service is on point.

Reason I chose this business:

No1 online site to get iTunes cards

Thumbnail of user kristinns
1 review
0 helpful votes
August 2nd, 2022
Verified purchase

It's a good website the only thing is it would be better if the website was a little better more efficient if you will other than that very good

Reason I chose this business:

I didn't get to put my card in my ps4 to buy stuff and games but I found PC Game Supply and I only have to pay a little extra for a gift card because Playstation won't let me change the country region so I can pay with my car and that's why I I chose PC Game Supply

Thumbnail of user ahamda2
1 review
0 helpful votes
July 28th, 2022
Verified purchase

It was very easy to sing in and what items items to choose, as well payment mother was very easy to choose. Also reliable when you need it it's there.

Reason I chose this business:

Same reason as I mentioned before, witch’s reliable and easy.

Thumbnail of user nathanj258
1 review
0 helpful votes
August 2nd, 2022
Verified purchase

My experience has been mostly good but there are times that it's been taking too long to get my Interac e-transfer through so I've missed games because of it, I have been compensated for that after the fact but I use pc game supply daily and it would be nice to get a loyalist paysafe card once in a while

Reason I chose this business:

It’s better than driving to a store to get a paysafe card.

Thumbnail of user sergiom157
1 review
0 helpful votes
October 31st, 2020

It's legit, at first I had speculations because of the deals it had, but in taking the chance to purchase, you get your codes almost instant with no troubles.

Thumbnail of user abdullaw1
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

It's the most secure and fast. Trusted place. No delay getting the code

Reason I chose this business:

Fasted no delay getting the codes

Thumbnail of user sonyn3
1 review
0 helpful votes
July 27th, 2022
Verified purchase

Sometime can't login. I don't know why it sometimes I redirected to customer support page.
Sometimes I can't buy. It rejected my PayPal. I have PayPal balance and I already here for years.

Reason I chose this business:

Price cheaper than other

Thumbnail of user chauncym
2 reviews
5 helpful votes
January 25th, 2019

I've been using pcgamesupply since 2015, and I've never had issues before, the delivery is always instant, and delivered on the page so I don't have to go sifting through my email for the card
My only gripe about this site (the reason I gave it 4 instead of 5 stars) is that it has a daily purchase limit. I don't buy cards very often, but when I do I buy them in bulk, so being limited to $180 purchases is a little bit annoying
I'll also mention I've only ever purchased KK cards on this site, so experiences may be different with different types of cards, but when it comes to buying KK, I've never had an issue with anything other then the daily purchase limit

Thumbnail of user randyt172
1 review
0 helpful votes
October 28th, 2020

I discovered this company a few years ago when my wife started working for them. I became a fan of the company at that point, and even since after she's left. Great deals, great customer service, great prizes and offers.

Service
Value
Returns
Quality
Thumbnail of user jamalw11
1 review
0 helpful votes
October 31st, 2020

I have been using pc game supply for a few years now I am happy with the service and recommend them

Service
Value
Shipping
Returns
Quality
Thumbnail of user norelineg
1 review
0 helpful votes
October 29th, 2020

Easy website to buy cards online and fast service. And it is also reliable. Keep up with the good work.

Thumbnail of user mikec663
1 review
0 helpful votes
October 17th, 2018
• Updated review

Since writing another review, they have contacted me and gave me the information I need to log in.

Write reviews to get their attention. And always keep your receipts to accounts you buy.

2018 is not the same as when I first bought, in 2013
October 17th, 2018
• Previous review

So apparently their slogan of anything goes wrong with a "life time" guarantee runs out in 4 yrs. I have an issue getting into the account, and I cant get anyone on the phone, no email reply, no facebook reply, and no website reply. But if I listed the character to be sold, I get a reply in less than 12 hrs asking if I want to sell?!

Yeah, they are no help and apparently dont offer any support at all. They only care about reselling.

I gave them many opportunities to contact me and they never replied. I still have the original email of when I bought from them.

Thumbnail of user adams278
1 review
0 helpful votes
July 26th, 2017

I give them my cash, they give me my card... just kinda wish i had like rewards thing with them, then id be willing to spend more,,,, but its still a good site to get what you need.

Thumbnail of user annaf12
6 reviews
8 helpful votes
February 20th, 2014

PC Game Supply is a pretty nifty site. They were a bit confusing to me, though, which may have to do with the fact that I'm the dumbest broad known to mankind, but still.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PCGameSupply.com collaborates with Sitejabber, a reputable customer review platform, to gather and display genuine customer reviews. This partnership benefits both companies as well as potential customers seeking insights into the shopping experience on PCGameSupply.com.

Sitejabber serves as a trusted platform where customers can openly share their experiences, opinions, and feedback about various online businesses, including PCGameSupply.com. Customers who have made purchases or interacted with PCGameSupply.com can leave reviews on Sitejabber based on their firsthand experiences. These reviews cover various aspects such as the ease of navigation on the website, the efficiency of the purchasing process, the quality of the digital codes received, customer service satisfaction, and overall shopping experience.

The collaboration between PCGameSupply.com and Sitejabber enables prospective customers to access authentic and unbiased reviews. These reviews offer valuable insights into the reliability, credibility, and overall satisfaction levels of existing customers with regard to PCGameSupply.com's services. By providing a transparent platform for customers to share their opinions, Sitejabber helps potential shoppers make informed decisions before engaging with PCGameSupply.com.

For PCGameSupply.com, this collaboration is instrumental in building trust and credibility among potential customers. Positive reviews serve as testimonials that highlight the platform's strengths, such as prompt digital delivery, authenticity of codes, secure transactions, and exceptional customer service. Conversely, any constructive criticism or negative feedback shared on Sitejabber allows PCGameSupply.com to address concerns and improve its services to meet customer expectations.

The integration of Sitejabber reviews on PCGameSupply.com's website offers a comprehensive overview to new customers. They can access these authentic reviews directly on the site, allowing them to gauge the experiences of past shoppers before making a purchase. This transparency helps foster trust and confidence in the platform, influencing potential customers positively.

Overall, the collaboration between PCGameSupply.com and Sitejabber serves as a beneficial alliance in the online retail landscape. It empowers customers to voice their opinions, assists PCGameSupply.com in enhancing its services, and provides potential customers with a reliable source of information to make informed decisions about their shopping experience on PCGameSupply.com.

Business History

PCGameSupply.com had established itself as a prominent online retailer specializing in digital delivery of prepaid cards for the gaming and entertainment industry. However, specific details regarding the founding and early history of the company may not be publicly available or extensively documented.

PCGameSupply.com emerged in response to the increasing demand for digital codes, prepaid cards, and in-game currencies across various gaming platforms. The company recognized the evolving preferences of gamers and entertainment enthusiasts who sought convenient and instant access to these digital products without the constraints of physical purchases.

The platform was designed to cater to this need by offering a diverse range of prepaid cards for popular gaming consoles such as Xbox, PlayStation, and Nintendo, along with digital codes for platforms like Steam and various entertainment services. Its focus on instant digital delivery became a key selling point, ensuring customers could swiftly access and redeem their purchased codes.

Over time, PCGameSupply.com solidified its position by emphasizing authenticity and reliability. Unlike certain marketplace platforms, PCGameSupply.com opted to establish direct relationships with product publishers. This strategic decision allowed the company to source its products directly from publishers, ensuring that the codes delivered to customers were genuine, valid, and fully functional. This approach significantly reduced the risks associated with counterfeit or expired codes, fostering trust among customers.

The platform's user-friendly interface, multiple secure payment options, and commitment to prompt customer service contributed to its growing popularity within the gaming and entertainment communities. Its collaboration with review platforms like Sitejabber further strengthened its credibility by showcasing genuine customer experiences and feedback.

While the specific details of PCGameSupply.com's founding and early journey might not be extensively documented, its success and recognition within the gaming and digital entertainment market stem from its dedication to meeting the evolving needs of its customer base. By prioritizing authenticity, instant digital delivery, and user satisfaction, PCGameSupply.com has established itself as a reliable and trusted online destination for purchasing prepaid cards and digital codes in the gaming and entertainment industry.

Company Representative

Thumbnail of user chrisl154
Luke S.
Typically responds within 8 days

How do I know I can trust these reviews about PC Game Supply?

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