website thubmnail of PC Game Supply
How would you rate PC Game Supply?
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Chile
1 review
0 helpful votes
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Fast, simple and reliable!
July 30, 2022

I've been shopping nintendo and apple cards since a lot of years, and I havent got any problems yet! I buy from Chile and this is the only reliable and fast page that allows me to buy my credits in a secure way :)

Date of experience: July 30, 2022
Spain
1 review
1 helpful vote
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Living abroad this is a great solution
July 27, 2022

Fast, reliable way of buying gift cards codes online. Many options and prices. In only wish they give you some rewards to the recurrent clients like me, who has bought a lot from them. Fildelity,, you know?

Date of experience: July 27, 2022
Canada
1 review
0 helpful votes
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Trustworthy
July 30, 2022

The Interac E-transfer payment option makes purchasing online a breeze, safe, and trustworthy. Having my purchases done online, in real time with no extra service fees and brings peace of mind. My experience have all been nothing but positive.

Date of experience: July 30, 2022
Georgia
1 review
3 helpful votes
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I have been buying iTune Cards from PC Game Supply for a couple years now. Most are delivered in under a minute. A few times it took a couple hours. But that still beats getting dressed, driving to store, and back home. Very happy.

Date of experience: April 15, 2018
Saudi Arabia
1 review
0 helpful votes
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Review title
July 29, 2022

Although i wish there were more digital card options I appreciate the simple, non cluttered website… Quick and easy. And I really do appreciate the speed of customer care reply that one time the itunes system was down for a bit.

Date of experience: July 29, 2022
Florida
1 review
3 helpful votes
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WOW
May 4, 2018

LAZY, automated con. I sent a note the brothers that own the place and it went directly to the half witted, non existent customer support. If everything is perfect, the order may work, but otherwise they will use their incredible intelligence to discern whether you are worthy to help and work with. So basically if there are ANY issues with the order, good luck!

Date of experience: May 4, 2018
Australia
1 review
0 helpful votes
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Quick and easy, but..
August 3, 2022

It's quick and easy to purchase, but sometimes they'll reject your payment even though the daily or monthly limit hasn't been reached and your using the same payment method.

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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I purchased two PSN gift cards, then they charged me and took my money. However, I didn't receive my order. They said that the order takes three minutes as usual and ten minutes to check. Now, it was an hour and I submitted 6 tickets to get support or an explanation, but I didn't get any.

Date of experience: September 8, 2022
Luke S. PC Game Supply Rep
over a year old

The customer requested the order to be cancelled and we cancelled the order. When placing an order via Paypal our company will pre-authorize your account for the purchase amount. If the order is not completed this authorization is cancelled and no payment is collected. This customer may be confused by the process and assuming the pre-authorization as a charge when it is not. Learn more about credit card pre-authorizations: A pre-authorization charge, also known as a pre-auth or authorization hold, is a temporary hold placed on a customer's payment card. It's used to verify that the account is valid and has sufficient funds to cover a pending transaction, without actually debiting the cardholder's account upfront.

Canada
1 review
1 helpful vote
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Terrible service
November 2, 2018

Purchased was constantly cancelled and I was unavailable to buy anything from the site. This is understandable but when support was contacted they instantly and immediately responded saying they don't know anything. For a site that probably relies heavily on customer-support relations, it's a joke.

Date of experience: November 2, 2018
GB
1 review
4 helpful votes
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I placed an order for a PSN card. The payment page says £5.33, but then comes out on the Order Confirmation that it's now £16+ and they've sold me a different item. Customer service refuse to admit any mistake on their part, and also refuse to refund me. Having to go through my card provider to charge it back to the company to get my money back.

Date of experience: July 28, 2017
Canada
1 review
0 helpful votes
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A Pretty Great Company!
October 28, 2020

I discovered this company a few years ago when my wife started working for them. I became a fan of the company at that point, and even since after she's left. Great deals, great customer service, great prizes and offers.

Date of experience: October 28, 2020
Canada
1 review
2 helpful votes
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Garbage
April 28, 2019

Took our deposit but will not allow us to make a purchase... they kept are money and told us we are beat, they don't offer refunds. So basically they steal your money and say you can't have it back... and you can not speak to a human when u contact support its all automated messages... they could care less about you or your money they are a scam and need to be shut down

Date of experience: April 28, 2019
Bangladesh
1 review
4 helpful votes
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Pcgamesupply is a fantastic site to get the different gift cards. I mostly purchased PSN cards and itunes cards from here without any hassle. Delivery was super fast. They also have a fast customer service as well. Once I had issues while using my credit card. I then contacted them and the issue was resolved immediately. Overall I am vey satisfied with their service and they are go to site for me when I want to purchase any gift cards.

Date of experience: October 30, 2020
GB
1 review
4 helpful votes
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The worst customer service I have ever experienced. Orders keep being refused, and they simply send generic unhelpful responses by email.
Unfortunately if an order has been cancelled we do not have specific information as to why this has occurred.
There are many reasons why your order may have been cancelled. Unfortunately if an order has been cancelled we do not have specific information as to why this has occurred.
Unfortunately, we cannot disclose any specific reason why your order was cancelled because it gives an opportunity to circumvent our system.
Also we will be unable to provide any information regarding your future orders.

Date of experience: February 17, 2019
Saudi Arabia
1 review
0 helpful votes
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Easy and convenient
August 2, 2022

Since I started using PCgamesupply, many years ago, I am having the best experience for shopping for gaming pre-paid cards. I never ever bought from local stores or from another online store.

I am glad my friend told me about this amazing website.

Date of experience: August 2, 2022
New York
1 review
1 helpful vote
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Great site for traveling workers.
July 27, 2022

Longtime customer here. Good secure site. Communicate with the vendor if you have payment problems. It's for security. Once trust is established through time business is smooth. This is the best site for buying content on the go.

Date of experience: July 27, 2022
Greece
1 review
0 helpful votes
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I 've used PCGameSupply.com for some years now to be supplied with digital codes for my PSN account. The quality of their service is always of premium level. Never had any issue with my orders, they provide the fastest and most secure payment options like Paypal and VISA/Mastercard and all the codes are being delivered in seconds after payment completion, both through your email and your pesonal account on PCGameSupply.com. Their prices are also very competitive and also they run some promos over time with limited discounts and offers on digital codes. They also have a rewards program so you can be rewarded for being a loyal member of the PCGameSupply community and a very active facebook page which can provide helpful feedback on any issue you may encounter. I would definitely keep using this site as one of my first choices when it codes to a digital codes provider.

Date of experience: November 2, 2020
GB
1 review
4 helpful votes
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Buyers beware
October 8, 2016

I ordered a Playstation gift card, but received a Karma Koin? Card, they spent almost 3 hours reviewing my order before processing it, then when I informed them I had the wrong item, they said it was my fault and would not be giving a refund. I currently have a paypal case open against them so hoping I can get my money back

Date of experience: October 8, 2016
Indonesia
1 review
0 helpful votes
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SILBOP
July 10, 2023

Hello to all game enthusiasts worldwide!.We provide the latest game articles that you don't know about, as well as this year's hottest.

For the Best Game Review Article, click here: https://silbop.org

Date of experience: July 10, 2023
Mongolia
1 review
0 helpful votes
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Honest review
November 2, 2020

For the love of god buy from PCGameSupply because some internet trolls scammed me lot of times using ebay etc. I included screenshot of my purchase history for proof. Never had problem with pcgamesupply.

Date of experience: November 2, 2020

Overview

PC Game Supply has a rating of 2.5 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 10th among Virtual Goods sites.

service
29
value
28
shipping
22
returns
23
quality
28