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PC Game SupplyReviews 273

3.0

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PC Game Supply Reviews Summary

PC Game Supply has a rating of 3 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 4th among Virtual Goods sites.

service
29
value
28
shipping
22
returns
23
quality
28

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Jordan
1 review
1 helpful vote
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Best customer service
October 28, 2020

I've bought 10 cards over 2 years from this website and its surprises me with every purchase, the soonest you make the purchase you will get your code in seconds via email, good service, one time i had an issue with a code and they replace it for me in the same day.

Date of experience: October 28, 2020
Honduras
2 reviews
0 helpful votes
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Instant delivery, no fees, not problems at all!
Great site for buying PS and Nintendo Cards, support is fast and helpful when having payment or any type of problems.

Date of experience: October 28, 2020
Panama
1 review
0 helpful votes
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Great services!
October 28, 2020

The service they provide is really fast and reliable, I have bought several gift cards and they work perfectly.

Date of experience: October 28, 2020
Mexico
1 review
0 helpful votes
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I have known this website for years now, and it is one of the best sources for online codes I have ever found. They are fast, and always available. One of the best places to buy US PSN codes.

Date of experience: October 28, 2020
Romania
1 review
0 helpful votes
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Fast and secured
October 28, 2020

PC gmae supply is great place for digital cards for psn fast and easy to use i been a customer for over 4 years i never had one issue. Recommend

Date of experience: October 28, 2020
Pakistan
1 review
5 helpful votes
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Products are sent within a couple seconds of completing payment. Purchased a $20 PlayStation Store Gift Card for the US region. Made Payment via Paypal, however the store had other options of Visa and Mastercard as well. The code is delivered as a numerical pin to your email address and on your customer account with PC Game Supply. Would recommend! Thank you PC Game Supply!

Date of experience: October 27, 2020
Germany
3 reviews
13 helpful votes
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Item never received
September 23, 2020

Never received the digital item I purchased and they refused to refund my payment! They have a 30 minute guarantee too, and they do not honor it!

Date of experience: September 23, 2020
Israel
1 review
2 helpful votes
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I really dont know why. Awful experience and i hope they will bring me back the money the owe me. DO NOT BUY from them.

Date of experience: June 16, 2020
Ohio
1 review
2 helpful votes
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Scammers
June 9, 2020

Tried to make unauthorized purchase off my business account. Contact phone # is non working.Chat routine takes you to a forced purchase. Totally a criminal enterprise.

Date of experience: June 9, 2020
Cameroon
1 review
14 helpful votes
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Scam alert
May 10, 2020

After purchasing a gift card for PSN worth 52$ they immediately cancelled my order and claimed my money will get back to me in 5 days still nothing..

Date of experience: May 10, 2020
Canada
1 review
4 helpful votes
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Scam
April 16, 2020

Cancelled my order as soon as I purchased it, beyond pissed. Worst customer service, this site needs to be shut down asap

Date of experience: April 16, 2020
Egypt
1 review
5 helpful votes
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Stole money!
March 24, 2020

Stole money! Take care PC Game Supply stole my money and when I asked them to refund after they canceled my order. They claimed they had no transaction on their side while the amount was deducted from my card, even after I sent them proof, now having to claim dispute with the bank.

Date of experience: March 24, 2020
PS
1 review
8 helpful votes
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I paid 15$ for an apple gift card which I did not receive and it over a week now without any refund at all. Worst customers service ever

Date of experience: March 15, 2020
Canada
1 review
0 helpful votes
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Had used this site a lot in the past to pick up Amazon cards, but unfortunately those are no longer available unless you purchase bitcoin.
I did ask customer service about it, and was just told it was going to stay as bitcoin only.
Never had any issues before, but I'll go elsewhere for my cards now.

Date of experience: February 16, 2020
Texas
1 review
2 helpful votes
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They robbed me once they
Cancel your order and take your money... No refund no customer service. This is why I have my bank looking in to
This and I have a number FOR them hope it's the right one. PCGAME INC
Suit 301,888 4th AVE SW
Calgary, AB, Canada
T2P 0V2
*******146
*******@pcgamesupply.com

Date of experience: February 4, 2020
Serbia
1 review
5 helpful votes
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Scammmmm
January 17, 2020

They robbed me twice. They cancel your order and take your money... No refund no customer service. Con artist

Date of experience: January 17, 2020
Nebraska
1 review
3 helpful votes
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I was looking for a place to order a digital PSN code for a friend in Canada. A gift for Christmas, and I went through the verification the first time. They canceled my order as soon as verification was done! I tried again, this time using PayPal, still the order was canceled immediately. Finally I tried with just my card and the same thing.

Tried talking to their CS department, but god all it is, a generic reply each time. No one ever actually gets back to you, a waste of time, disappointment and they just need to NOT be an authorized Sony PS4 retailer.

Date of experience: December 16, 2019
Malta
1 review
1 helpful vote
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They cancel my order for no reason and take my payment. They claim they are refunding me but they have not done so

Date of experience: November 1, 2019
Indonesia
1 review
0 helpful votes
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I purchase 100GBP of uk amazon gift card with paypal.
And they canceled my order. I was fine.
But the problem is THE REFUND WAS NEVER SENT.
And their costumer service is not even helping and just answer with the most textbook answer ever... and they said that the refund have been sent IMMEDIATELY to my paypal after cancellation. LOL! They never sent it

So i just open dispute the transaction to payal and hope for the best.

Im not buying here again...

Date of experience: October 10, 2019
Canada
1 review
0 helpful votes
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Up until now I used this site almost daily. Last night my husband purchased a paysafe for me and it was never and still has not been paid out to him. I have contacted support and they were able to find the etransfer from my husband but stated I would now have to wait until Monday for a manager to approve the paysafe code to be sent to my husband. I replied that was unacceptable and that I was sure there was a way to communicate with a manager tonight to resolve this. That was at around 9 PM now they will not reply to me. I did not expect this unprofessional behavior. I guess they don't care about their customers. I mean seriously how complicated can this be? It's not.

Date of experience: October 4, 2019