business logo of Payoneer

Payoneer

Overview

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
447
value
397
shipping
269
returns
261
quality
384
This company responds to reviews on average within 2 days

Instant Feedback

1 review
+230
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star
France
1 review
0 helpful votes
Follow ANNIE Z.
Unfollow ANNIE Z.
Send Message
Share Review
Report Review

APPEL
January 19, 2019

Difficile pour moi d"accéder par téléphone je ne parle pas anglais. A votre boite vocal téléphonique.

Date of experience: January 16, 2019
Mexico
1 review
0 helpful votes
Follow Israel F.
Unfollow Israel F.
Send Message
Share Review
Report Review

Muy buen trato
September 6, 2018

Buena informacion de parte decraul muy atenyo me alludo mucho pero lamentablemente necesito volver hablar mañana

Date of experience: September 3, 2018
Spain
1 review
0 helpful votes
Follow Javier T.
Unfollow Javier T.
Send Message
Share Review
Report Review

Very good
June 11, 2018

Amabilidad exquisita, respuesta rapida, cada vez me agrada mas operar con payoneer en mis transacciones.

Date of experience: June 9, 2018
Colombia
1 review
0 helpful votes
Follow alex c.
Unfollow alex c.
Send Message
Share Review
Report Review

Politicas sin fundamentos
September 20, 2018

Como piden tener siertas empresas asociadas para poder rwetirar nuestro dinero dejan a muchas personas sin opciones en el futuro

Date of experience: September 17, 2018
DO
1 review
0 helpful votes
Follow Rosa R.
Unfollow Rosa R.
Send Message
Share Review
Report Review

Excelente servicio
June 27, 2018

Sin comentarios. Gracias. No tengo quejas. Muy satisfecha con el servicio recibido. Segura en recomendarles.

Date of experience: June 25, 2018
Spain
1 review
0 helpful votes
Follow Juan R.
Unfollow Juan R.
Send Message
Share Review
Report Review

Excelente
June 15, 2018

Unico, excelente, extraordinario, completo, atento, totalmente satisfecho. El servicio es inmejorable.

Date of experience: June 13, 2018
Italy
1 review
0 helpful votes
Follow Silvia F.
Unfollow Silvia F.
Send Message
Share Review
Report Review

Ottimo servizio
August 12, 2018

La carta payoneer è accettata ovunque,
Transazioni veloci
Customer service sempre presente.
Per me ottimo

Date of experience: August 8, 2018
Philippines
1 review
0 helpful votes
Follow Martiniano R.
Unfollow Martiniano R.
Send Message
Share Review
Report Review

Happy.
May 19, 2020

Ok naman kailangan lang talaga maayos ang mga submit na requirments, para makatanggap nang payments mula sa yaar.

Date of experience: May 19, 2020
Colorado
1 review
0 helpful votes
Follow 开 O.
Unfollow 开 O.
Send Message
Share Review
Report Review

无法解决问题
July 11, 2024

你们必须要求银行提供的地址和水电费账单,这些目前提供不了,提供的租房合同你们也不让通过,无法开通你们的账户

Date of experience: July 1, 2024
Panama
1 review
0 helpful votes
Follow raul cabrera K.
Unfollow raul cabrera K.
Send Message
Share Review
Report Review

Gracias
July 11, 2024

Muy atenta atencion al cliente y respuesta rapida gracias por la atención

Date of experience: July 1, 2024
Italy
1 review
0 helpful votes
Follow lizzvelle buenaventura R.
Unfollow lizzvelle buenaventura R.
Send Message
Share Review
Report Review

Sodisfato
June 27, 2024

Espero Sea todo un éxito que resuelvan todo mi problema muy gentiles los operadores

Date of experience: June 17, 2024
Costa Rica
1 review
0 helpful votes
Follow Victor U.
Unfollow Victor U.
Send Message
Share Review
Report Review

Fácil y rápido
June 20, 2024

Eficiente y eficaz me regresaron la llamada, para preguntar cual era mi necesidad y ayudarme

Date of experience: June 10, 2024
Colombia
1 review
0 helpful votes
Follow Diego S.
Unfollow Diego S.
Send Message
Share Review
Report Review

Problemas con la verificación de cuenta
June 28, 2024

Más de 15 días con la verificación de cuenta pero fue solucionado gracias a la atención al cliente

Date of experience: June 18, 2024
India
1 review
0 helpful votes
Follow Jyvind P.
Unfollow Jyvind P.
Send Message
Share Review
Report Review

Hi
July 2, 2024

Hi hfdhmjhgnh gfdhk fhkk fjkncd cfkm jggjmnvg ffjkn gjdshkk hkjgfb hgojjgg

Date of experience: June 22, 2024
Argentina
1 review
0 helpful votes
Follow Oriana A.
Unfollow Oriana A.
Send Message
Share Review
Report Review

Excelente atención
July 1, 2024

Llamé porque tenía unas cuestiones logísticas y en menos de 10 minutos se solucionó

Date of experience: June 21, 2024
Argentina
1 review
0 helpful votes
Follow gustavo N.
Unfollow gustavo N.
Send Message
Share Review
Report Review

Servicio y comunicacio
June 30, 2024

Muy buena experiencia! Excelente comunicacion! Rapida atencion!

Date of experience: June 20, 2024
Florida
1 review
0 helpful votes
Follow Gusta L.
Unfollow Gusta L.
Send Message
Share Review
Report Review

Recargar tarjetas
June 27, 2024

No si si es util, son los unicos que piden esta operacion

Date of experience: June 17, 2024
Nicaragua
1 review
0 helpful votes
Follow Karina L.
Unfollow Karina L.
Send Message
Share Review
Report Review

Customer services
June 15, 2024

La chica que me atendió fue linda, su customer services es perfecto, me ayudó muchísimo.

Date of experience: June 5, 2024
Argentina
1 review
0 helpful votes
Follow Adrian J.
Unfollow Adrian J.
Send Message
Share Review
Report Review

Recarga de fondos
June 27, 2024

Rápida atención y resolución del problema
Muy amable en su atención

Date of experience: June 17, 2024
Argentina
1 review
0 helpful votes
Follow Paula O.
Unfollow Paula O.
Send Message
Share Review
Report Review

Payoneexperiencia!
June 20, 2024

Excelente! Siento mucha seguridad y confianza en el manejo del dinero y las transacciones!

Date of experience: June 10, 2024