The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Its easy to use the customer service is fast and responsive, would be great if they could also offer USD cards for airbnb hosts.
Had some documentation to sort the Customer Service lady was amazing and sorted it amazingly well x I cannot recommend them enough
I call the costumer care service and I slove my problem and I'm really satisfied.
Thank you Payoneer
I called from argentina, about my account with airbnb, they answered all my cuestions with good information. Recomended!
The help and support You guys provide are crucial on this times of globalization, What You´re doing is very important.
Happy to work with Payoneer, But my problem is still exist, After all great payment system fast and secure.
Payonner under review 2day no email approved email please help me customer service is a good ok my payonner customer id *******
A very good and helpful customer service, the lady I spoke to was very polite and went extream to answer my querries
Very good service and I am impressed by customer support they work proper
Turley amazing I hope it runs smoothly thought the years to come
The time between the payment was sent via credit card to the time it hits the account and is cleared is soooooo looooooong it's like a death march.
Fast payment and also the use of getting card delivery is amazing and hope payoneer to take over the vertual eecommerce market and make it to the top
I love the way the associate helped me. She was very kind and understanding.
From last 8 to 10 days my transaction is pending but no one was ready to help me
Payoneer made business easy and fast. Satisfied with fast processing payment and withdrawal. Convenient with US dollars, pounds, euros, yens, yuans.
Por dos meses intenté obtener mi tarjeta payoneer sin ningún éxito, con la excusa que mi dirección no coincidía con la que tenia plasmada a mis recibos básicos del hogar 🤦 lo cual es una gran mentira.
Tuve que tomar tiempo de mi trabajo otra obtener una constancia del banco que tenia la misma exactamente misma dirección y esa sí me la aceptaron. Intenté varias veces mandando correos y chats para poder cambiar la forma de envío de mi tarjeta y nunca pudieron darme una solución, hasta que un conocido me dió el número para llamar y me atendió Saul super amable y le puso fin a mi pesadilla
I am honored to have account with this bank. Prestigous and devoted for customer satisfaction is the mark of the bank. I am proud of your work.
I call suport center and In max one minute everithing is clear! In most of the case, the line it s on and i
You are The Best in costumer care but you have to improve in email response and avoid to use old automative email for respond
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.