business logo of Payoneer

Payoneer

Overview

Payoneer has a rating of 4.4 stars from 9,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
445
value
395
shipping
268
returns
260
quality
383
This company responds to reviews on average within 6 days

Instant Feedback

1 review
+233
How would you rate Payoneer?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Gina R.
Unfollow Gina R.
Send Message
Share Review
Report Review

Excellent Customer Service
February 20, 2019

The agent was very knowledgeable and curteous and stayed with me until I was done. He is an asset to the company

Date of experience: February 16, 2019
Morocco
1 review
0 helpful votes
Follow Anouar T.
Unfollow Anouar T.
Send Message
Share Review
Report Review

Great customer service
November 11, 2019

Very clear to understand and fast to sort out your problem, I highly recommend to call for any problems with your acount

Date of experience: November 8, 2019
California
1 review
0 helpful votes
Follow Hakan O.
Unfollow Hakan O.
Send Message
Share Review
Report Review

Okay
October 13, 2018

This time it's was better. First time I got better response.so far I am gonna keep open my account. Thx u again

Date of experience: October 11, 2018
Sri Lanka
1 review
0 helpful votes
Follow prasanna B.
Unfollow prasanna B.
Send Message
Share Review
Report Review

Please wait you god it several days. It late things is covide 19 but i sipped it nothing to worry about it.

Date of experience: September 9, 2021
BN
1 review
0 helpful votes
Follow Mohamad isam aswandy A.
Unfollow Mohamad isam aswandy A.
Send Message
Share Review
Report Review

Excellent
August 17, 2021

Excellent cooperation to work with, really appreciate for helping me jessie, i am waiting 14days to me to make my withdraw again

Date of experience: August 17, 2021
Morocco
1 review
0 helpful votes
Follow Ayoub A.
Unfollow Ayoub A.
Send Message
Share Review
Report Review

Great Bank in the world
October 3, 2018

The service of Payoneer is great it's an easy bank, also the fees is very sheap and acceptable, thank you very much

Date of experience: October 1, 2018
India
1 review
0 helpful votes
Follow Satish C.
Unfollow Satish C.
Send Message
Share Review
Report Review

Good response
September 11, 2019

The operator was very helpful and friendly. She promptly found what the problem was with my account and promissed a fast solution.

Date of experience: September 11, 2019
Turkey
1 review
0 helpful votes
Follow seckin s.
Unfollow seckin s.
Send Message
Share Review
Report Review

Good Payment Service
June 8, 2018

Good Global Payment Service, I am very satisfied while using the service, I like the system, it is good, fast and helpful. I can advise all it

Date of experience: June 6, 2018
Turkey
1 review
3 helpful votes
Follow jack k.
Unfollow jack k.
Send Message
Share Review
Report Review

New card!
December 8, 2016

This new card why didnt send everbody didnt came warning like that to my two friend can u explain it and it has 1 year to expired

Date of experience: December 8, 2016
Payoneer P. Payoneer Rep
over a year old

Hi Jack, I would love to try and help you out, but I need further details about this case. Please see my private message.

Jamaica
1 review
0 helpful votes
Follow Kasheema B.
Unfollow Kasheema B.
Send Message
Share Review
Report Review

Customer service is exceptional
April 29, 2024

It's pretty smooth and Easy to understand, Was a complete easy process I would like everyone to try the App.

Date of experience: April 19, 2024
Turkey
1 review
0 helpful votes
Follow Marhamat B.
Unfollow Marhamat B.
Send Message
Share Review
Report Review

Perfectoo
September 11, 2019

Thank you guys for your support, specially thanks to Shelsi :) she assisted with all issue and solved my problem. Thank you guys for amazing service!

Date of experience: September 11, 2019
South Africa
1 review
0 helpful votes
Follow Siphesihle B.
Unfollow Siphesihle B.
Send Message
Share Review
Report Review

Awesome assistance
June 3, 2018

Sasa knew how to help, she was polite and her response were quick. I really impressed with her assistance. I wanted to chat to her for longer, lol.

Date of experience: June 1, 2018
India
1 review
0 helpful votes
Follow Megha T.
Unfollow Megha T.
Send Message
Share Review
Report Review

4
September 20, 2018

May I know my payoneer account approved or not. Plz tell me how can receive my amount. Tell me the process for received my money

Date of experience: September 18, 2018
Philippines
1 review
0 helpful votes
Follow Alyzah V.
Unfollow Alyzah V.
Send Message
Share Review
Report Review

Good customer service
April 9, 2021

Nice good work, the i talk to one is maruis he's a good employee of yours, he is kind and very good at his work

Date of experience: April 9, 2021
India
1 review
0 helpful votes
Follow Poonam D.
Unfollow Poonam D.
Send Message
Share Review
Report Review

Account
November 2, 2018

I m facing a so many problems. Plz helping me I can't understand what can I do can you plz arrange the call in Hindi.

Date of experience: October 30, 2018
Bulgaria
1 review
6 helpful votes
Follow VELIHAN Z.
Unfollow VELIHAN Z.
Send Message
Share Review
Report Review

I send money to a contractor and the money wasn't received yet after 2 weeks of waiting and excuses. Moreover I can't reach the support...

Date of experience: May 16, 2016
Payoneer P. Payoneer Rep
over a year old

Hi Velihan, please see my private message to you.

Armenia
1 review
0 helpful votes
Follow Gayane A.
Unfollow Gayane A.
Send Message
Share Review
Report Review

Thnx so so muchhhh guys, u r awesome!
I applied for the lost cards and got the best support from your teammate!

Date of experience: September 6, 2021
Morocco
1 review
0 helpful votes
Follow nino I.
Unfollow nino I.
Send Message
Share Review
Report Review

Happy customer
July 30, 2020

Very satisfied with Payoneer customer service they always fix any issue I had quickly thank u Payoneer u are the best

Date of experience: July 30, 2020
Mexico
3 reviews
13 helpful votes
Follow George A.
Unfollow George A.
Send Message
Share Review
Report Review

I began to use Payoneer when first freelancing, and after due diligence and lots of inquires in forum boards over the web, I began using Payoneer. It is no Paypal: the registration, interface, fee structure, accessibility and other functions are a step down. However, it perfectly works for what is intended for: to receive money from freelancing sites, from US, UK and EU companies, and then send it to your bank.

As I opened my account and began to earn money on Elance/Upwork, I made some trial deposits, in order to find out the real exchange rate and fees. Payoneer is not particularly transparent in this. Luckily, it all went right. Exchange rates when depositing to my bank account are around 20-30 cents better than Paypal (for USD - Mx), the debit card can be used in the Internet to pay directly in dollars (Amazon), and I have seen no problems for deposits, nor additional fees from my Mx bank.

For non-us citizens, you can use it as a virtual USD account.

Now, you have to play by their rules: always check any fees your freelance website may charge ($0 for Elance, $2 for Upwork), check when you can get your money (2 hours for $2, in 2 days for $0), and not ever use the card for ATM disposals (they charge high fees, plus the fee from bank).

Many complains come from guys in Sri Lanka and India that withdraw via ATM and need the money asap, then get ripped to shreds by fees and exchange rate. But, if you use it as part of your freelancing strategy, can always wait two or more days to receive funds, have a cushion to operate a month or two until national bank withdrawal, Payoneer is a very good companion to Paypal.

Date of experience: December 29, 2015
Argentina
1 review
0 helpful votes
Follow Ignacio J.
Unfollow Ignacio J.
Send Message
Share Review
Report Review

Pin Reset
July 28, 2018

I called for resteting my credit card PIN. I can reach the customer support representative fast and the given instructions were acurate

Date of experience: July 25, 2018