Payoneer

On my 10th business day money ud not in my acct and I dont get a clear response as of where my money is why it took so long, every 24 for the pase 3 days they say in 24hrs Will be deposit directly, now I call after long wait to reach agent they say money went yo a third party and email confirmartion received says it Will take up to another 7 business days all they said was Im sorry but that what I Cant tell the people I was yo pay 5 days ago, only excuses they said my bank rejected trasaction and my bsnk has no history of atempts, someone SCREWED up inside and Im SCREWED up as well for the next 48 hours they told AGAIN money Will be in. At this point I just want to revive that money yo sue this company they have me running around with no clear answer when Im badly needing the money

Worst company. They say get FIRC in your own account, I have business account and am suffering from the last 2 months to get FIRC, but neither its showing in my account nor they bother to help me, tried all channels of communications atleast 15 times but nothing yet, chat agents are so dumb that they can't even understand your exact issue. I have lost 3 lacs INR which i was about to get as a refund friom gtaxation department due to not fixing issue of FIRC. I am closing my buisness account from payoneer. Its so convient to use PAYPAL and razorpay as you can download FIRC in a click.

My name is Ahmed Ali (Customer ID: *******), I have a UK account in Payoneer. They blocked my master card without any previous notice. I contacted them for this issue, they said its because they moved their account to the new bank. They told me that I can request a new one as long as I have certain amount of money in my account! I told them that they have to issue a new one automatically because it was their fault and its their responsibility to fix the issue transparently.

The worst experience is as follows:
I received a money from Google Ads and I made a bank transfer to my business partner in Sweden, they immediately suspended this transaction and ask to verify my address that I couldn't verify because I moved my business to another country. After some days, they blocked my account!
I opened a ticket for this issue and they told me to open a new account for the new business address/country and then I can ask them to move money from the blocked account to the new account ("Once the account is approved all the funds in the previous account will be transfer to the new account. Let us know and we will further assist you to solve the issue.": Reference Number: **************). I followed their instructions and created a new account (customer ID: *******) and sent all the supporting documents for the new address verification. After then, its blocked! When trying to log in. I contacted them for this issue and its two months later and account still blocked with no response to my tickets.
I made another account (Customer ID: *******), created successfully and then blocked after minutes.

I can say that I have Payoneer has robbed my money and is totally a scam.
Payoneer, pay attention: I will file a complaint to the US authorities as soon as possible.

I actually don't think they even deserve even one star. I wish there were -1 rating. I would rather go for that.
So suddenly I wasn't able to log in into my account. I enter the same password I have been using three times. And after some few attempts trying to change my password, my account got locked. I try to chat them online three time which took me over 40 minutes each waiting to chat with the customer service and in each occasion offering to help me. A week later no reply from customer service. They later replied asking me to send my ID only after a scathing post from me on twitter that took their attention. I send them my ID and a copy of my bank slip. A week later still not reply. I had to twit them again for them to reply back. They told me that my copy of ID is unreadable and I should send them another ID. The funny thing is that when I opened my account it was the same ID that I sent to them and they approved my account. Now when my account is locked the same ID which I have used in many only applications that need ID and never had problem with is unreadable. I immediately sent them the photograph of my ID. It has been another week and I have not yet heard from them. Three weeks just to unlock an account. I have use PayPal, skrill and other online money banking stuff and I have never heard this worst customer service. I can't withdraw my money from my account and that means I can't pay my bills. I am a student and I depend on the online work to pay my bills and they seem to be stalling to may be profit from my money.
Worst worst customer service.
Their customer service is mediocre and I wish I had any other option. IT is just that the company I am working with prefer to pay through Payoneer and there is nothing I can do about it.
Have you ever though about calling customer service to complain from their worst customer service! Right now I am I feel like that is what I should do,
If you can avoid them better do.
The twitter handler seems to be prompt in their reply than the customer service that is suppose to be helping customers!
I am frustrated! Really Frustrated