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Pawspetsupermarket.co.uk has a rating of 1.6 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pawspetsupermarket.co.uk most frequently mention credit card, trading standards, and bank account problems. Pawspetsupermarket.co.uk ranks 493rd among Dogs sites.
No positive highlights yet
I noticed that I had an amount coming out of my bank monthly for which I did not know what it was. On checking I found out that it was pawspetsupermarket.com that it was from. I contacted their site and told them that I was disgusted that this was being done and a day later got an answer from them, saying that if I could identify the payment dates they would refund all the monies. Yes I thought!. I have checked my bank statement and this has been done. I contacted them and thanked them. If you tell them just what has been going out of your bank I am sure they will look into it and refund you. Good luck.
This is a familiar story. Bought a dog coat in June 2011 for £16.99. It arrived OK and was OK. Kept taking the money every month up to and including December 2011. Luckily I paid by Visa and contacted my Visa provider's fraud dept. enclosing printouts from this website. They investigated and refunded the fraudulent payments. This should work for you if you paid by Visa. I've also cancelled that card and had a new one issued. Good Luck.
I noticed that I had an amount coming out of my bank monthly for which I did not know what it was. On checking I found out that it was pawspetsupermarket.com that it was from. I contacted their site and told them that I was disgusted that this was being done and a day later got an answer from them, saying that if I could identify the payment dates they would refund all the monies. Yes I thought!.
I have checked my bank statement and this has been done. I contacted them and thanked them.
If you tell them just what has been going out of your bank I am sure they will look into it and refund you.
Good luck.
After ordering my product off of this website I then went on to read the reviews and I started to get worried as everyone was bad, I ordered my item on the 5th and have got it taking only 3 working days I was pleased with this as I thought it was never going to turn up. Overall I think that this website is great to use. :)
A really nice place to shop
They have a nice easy to use web site, with some fantastic prices,
I have bought things from here a few times for my pets.
The delivery time scales are quite good, i have swapped things a time or two with no problems at all.
I find customer services friendly and helpful.
I will most defiantly be shopping with this site again
I bought a pet carrier back in february and since then, they had taken 3 extra payments unathorised from my bank account, but since e. Mailing them and letting them know they have since refunded me. So they have gone up in my estimation. It must have been a computer error. So many thanks to pawspets for sorting the problem out. Thanks again sally
After ordering an item I decided to read some of the bad reviews, big mistake. I got quite worried expecting my item not to turn up etc. What do you know it turned up. I paniced for nothing. The item was brilliant, much cheaper than elsewhere. I will be dealing with pawspetsupermarket again. A GREAT buy..
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