- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
PapersOwl has a rating of 4.4 stars from 466 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PapersOwl most frequently mention great experience, customer service, and due date. PapersOwl ranks 21st among Academic Editing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 9 days
4,255 reviews
No critical highlights yet
Professional and I really love that the writers take full accountability for their work. They very few times I needed some tweaks to a paper, it was done immediately and always with a Professional tone
Fast,friendly & professional. The writer delivered way ahead of time & I had to do no revisions. Gave exactly what I needed. Really helped me out as it was the last day to turn in my assignment.I was beyond pleased.
I have had multiple assignments done by yall and I've always had an amazing experience but this past time I submitted two papers and I was completely disappointed with the issues I experienced along with the customer service support team who not only didn't help me resolve any issues, but promised me something that was never given.
I failed the assignment because the instructor said it was plagiarized. She gave me a chance to rewrite the paper but threatened to turn me into the dean of student affairs. It was a waste of money for me. Never again
Hello Thomas, thank you for your review!
We have received your complaint. However, to resolve your issue as soon as possible, we need some additional information.
We would appreciate it if you could provide us with the plagiarism report from Turnitin, Safe Assign, or any other reliable plagiarism checker of your choice, or the direct links to the sources where the matching content was found. This will help us to forward the complaint to the appropriate department.
We are eager to receive your response.
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
I tried this site because of exhaustion and Failed my paper. I had high hopes. I won't be using this service again as these are most definitely not Doctors or even scholarly writers. My paper looked good at first glance but was not a graduate level paper.
It seemed legit and professional based upon the sites information and process.
Too many papers to do at once.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Lola!
Thank you for taking the time to provide your feedback.
My name is Ramona, and I am really sorry that our service didn't match your expectations. It was an uncommon instance, and we would love to make it up to you!
As a token of our gratitude for your loyalty and a means to express our deepest apologies, we would like to offer you a discount on your future order with us. We would appreciate it if you may check your private.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
We would be glad to receive your reply!
Sincerely,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
The paper was terrible. She used AI to write. Some parts of the paper were written twice. Grammer was horrible. She even wrote about the wrong city at one point (Charlotte, I needed the paper about San Diego. She hardly spent any time on it. She got the paper on a Friday afternoon and had it written before breakfast on Saturday morning.
I WANT MY MONEY BACK,
Horrible paper
I got a reference from a friend's son.
I didn't know any other options.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Clay!
Thank you for your feedback!
We care deeply about your experience, and we failed to meet our regular quality standards. I’m very sorry for the issues it has caused you.
Your satisfaction is important to us, and we will ensure this does not happen again. Please feel free to reach out with any further suggestions or concerns. We would love to make things right if you give us another chance.
Always happy to hear from you!
Best regards,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
I got a reference from a fiend of mine's son.
I didn't know any other options.
I was recommended by my friend, and it was going good, even could change mg deadline. But never received at the time I asked for it
Hello Tracey!
Thank you for leaving us a review!
We care deeply about your experience and we failed to meet our regular deadline standards. I’m very sorry for the issues it has caused you. As a token of apology, we would like to offer you a discount on your future order! We would appreciate it if you may check your private.
We have also reopened the chatbox with your writer. Since the revised file was also provided, you are always welcome to discuss it with the writer. We would do our best to ensure all your requirements will definitely be met and your experience with us will be way better for the future.
For further information or questions, please do not hesitate to contact us! Always happy to hear from you!
Best regards,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
The guy raised his price to 180 dollars which I was willing to pay, after saying he was able to do it he gave it back to me with only 4 hours left of my deadline and screwed me!
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Taylor!
Thank you for sharing your experience with us!
We appreciate you bringing to our attention the details and observations. This, of course, is concerning to us! We want all visitors to walk away with a good first impression, and we do really want it to last forever.
In case you decide to give us another shot to fix it all and prove we are worth working with, we would be glad to assist you step by step in placing your new order and finding the most suitable expert to work on it. Moreover, we will ensure your other orders will definitely be delivered according to your time frame!
Your happiness is our priority, and we would love the opportunity to make things right!
Sincerely,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Did not follow instructions. Had to request a revision and when I went to check the paper after I downloaded it I realized that he copy pasted the same thing he had already written early on in the paper.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sophia, thank you for your feedback!
We care deeply about your experience and we failed to meet our regular quality standards. We are very sorry for the issues it has caused you. As a token of apology, we would like to offer you a discount on your future order! The discount link has been forwarded to your email.
Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future. Always happy to hear from you!
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
The first attempt my writer sent me had information that was totally wrong. Then the next had nothing to do with the topic I asked her to write on!
Help with case study
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Amy, thank you for sharing your experience with us!
We are sorry your experience didn’t match your expectations. It was an uncommon instance and we would love to make it up to you! As a mea culpa, we are offering you a discount code for your future order with us. Your satisfaction is important to us, and we will ensure this does not happen again!
Please, feel free to reach out with any further suggestions or concerns. We would love to make things right if you give us another chance.
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Good, very easy to navigate website and enjoyed reading the reviews
Help with case study
Was supposed to write a college paper. Writer did not follow the instructions. SO many issues. Some sentences did not make sense, as if English was the writers second language or something.
Looked legit
Had a college English paper due that I was struggling with.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Meagan, thank you for sharing your review. We’re sorry your experience didn’t live up to your expectations.
As a token of apology, we are sending you a discount on your next order with us.
We have also reopened the chatbox with your writer. Since we provide free unlimited revisions, you are always welcome to ask your writer to revise the paper. Just leave feedback in a chatbox with your comments on what should be fixed and they will fix the paper accordingly!
Please let me know if you have any further questions or concerns.
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Gave the writer explicit request and format with paper guidelines and did not get what I paid $107 for.
Suggested by a friend
Thought I would get help for my assignment.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Janae, thank you for your feedback.
It’s always important for us to cater to our customer's needs as much as possible, so I’m very sorry we couldn’t deliver what you expected. We’re always open to improving our services so thank you for bringing this up.
We have reopened the chatbox with the writer on this order. You may just share your feedback with Prof. Dylan and he will fix the paper accordingly. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. To make up for it we are sending you a 15% discount on your next order with us.
Once again, I apologize for any inconvenience this may have caused. Please let me know how else I can help.
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
I gave the writer instructions to fix the grammar of my college personal statement and add a conclusion of the "social justice" portion of my paper. I got a paper back that was full of run on sentences and grammatical errors. The conclusion for the social justice portion seemed like a chat GPT summary of the entire paper. I reached out for support from the compant expressing my dissatisfaction before payment was due but when I emailed them back I did not recieve another response or updated edit of my paper. They gave me 10% off my next order which I will not be using. Now I'm in a worse spot than I started with my paper and out 100 dollars. I only have a couple days until all of my applications are due and I am more stressed due to this website.
I got a nice and thoughtful email from Rosy but when I responded to them highlighting my dissatisfactions I did not hear from them again.
Hello Aidan!
Thank you for reviewing our website!
Unfortunately, we have not received your email and thus have not reached out to you again - we are sincerely sorry for that
As our system records show, the writer has already reviewed and revised the order for you - we would be grateful if you could update us about the current state of events. Was everything resolved in the paper?
We are committed to providing our customers with a fantastic experience, and your feedback helps us make that possible.
We are eager to receive your feedback!
Best regards,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Writer plagiarized on many different parts of the essay. The website claims to be original and to provide you with a unique piece to your custom essay and they don't even live up to their words.
The fake reviews.
I needed help
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Ma, thank you for reaching out to us!
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We would appreciate it if you could provide us with the plagiarism report from Turnitin, Safe Assign, or any other reliable plagiarism checker of your choice, or the direct links to the sources where the matching content was found. This will help us to forward the complaint to the appropriate department and resolve this issue at the shortest notice.
We are eager to receive your response!
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
I have yet to receive my paper. And I need this paper to pass my class. No one has contacted me since I checked out of the site and not it feels like it's a scam.
Because I needed help with an essay and felt lost
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sally!
Thank you for leaving us a review!
We are sincerely sorry if you were feeling upset while waiting for the order delivery.
According to our system records, your order is in the finished state now. We would like to know more about your experience with us! If we have delivered the experience we strive for, we hope you’ll consider updating your review.
Please let us know if there is anything we can help you to improve your impression of us!
Best wishes,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
The response time with the writer was unacceptable. Hours in between in responding after wanted a revision right before submission time
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Latisha,
I would like to take this opportunity to thank you for taking the time to provide your feedback related to your experience on our platform.
Thank you for bringing the communication issue to our attention. This, of course, is concerning to us!
If you have any suggestions on how we can improve the issues mentioned above we would appreciate it if you could reach out to us!
Your happiness is our priority, and we would love the opportunity to make things right!
Best regards,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Writer seemed to be a foreigner and didn't have a command of the English language. Kept repeating herself over and over.
Google search.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Frank,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
As a token of our gratitude for your loyalty, and as a means to express our deepest apologies, we would like to offer you a discount on your future order with us. We have forwarded the discount link to your email.
We sincerely apologize again, and we hope you let this incident aside and continue preferring us for your papers in the future.
Warm regards,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
I used a writing service because I was pressed for time and planned to use only the research portion. The paper was written so poorly, terrible content, grammar was nowhere to be found! I felt obligated to pay for it and ended up panicking and writing the paper from scratch in less than 1.5 hours and getting a terrible grade. Worst idea ever!
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Michelle, I would like to take this opportunity to thank you for taking the time to provide feedback related to your experience on our platform.
We care deeply about your experience and we failed to meet our regular quality standards. We are very sorry for the issues it has caused you. As a token of apology, we would like to offer you a discount on your future order! We have sent the discount link to your email.
We hope this experience doesn’t affect our relationship with you and that you come back again soon!
If there’s anything else we can do to improve your impression of us, please let me know!
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Poor experience with writer at premium price and now I have an independent writer emailing me saying he got my information from PaperOwl
Hello Davis!
Please accept our most sincere apologies for this issue!
It’s important to us to know about such situations, and we would love the opportunity to resolve this issue immediately.
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us directly at +1 (888) 385 3208 at your earliest convenience.
We would appreciate your reply!
Best regards,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
My paper did not meet the criteria. It was supposed to be MLA format. It was written in APA. I paid $100 to get a 70.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Tristyn, thank you for sharing your feedback with us!
We take customer satisfaction seriously and are glad to hear from you. First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. As a token of our gratitude for your loyalty, and as a means to express our deepest apologies, we would like to offer you a discount on your future order with us. We have sent the discount link to your email.
We hope that you will remain a valued customer, and we very much appreciate that you brought this issue to our attention.
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
The paper I asked for help with did not meet the standards of the rubric and did not have a passing score. The comments were described as "confusing".
I had a great experience with another writer
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Lisa, thank you for your feedback!
We are sorry you are not satisfied with the new product. Our mission is to provide service that makes your life easier, not harder!
As an additional way to apologize, we're sending you a discount code on your next order with us.
Once again, we apologize for our failure to serve you well. Thanks so much for letting us know. Your feedback is valuable to us.
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Not a very good experience and I will not use them again. The writer ignored my instructions and when I asked for a second draft the document was the same.
They point me in the right direction.
I found them on-line
I was sick and couldn't do the research.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Nidya, thank you for your review!
First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
We would like to regain your trust in our company, by offering you a discount on your next order with us. We have sent the discount link to your email.
We hope that you will remain a valued customer, and thank you again for bringing this issue to our attention.
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
I submitted my order last week and was supposed to get my paper back two days ago. I never got it and 100 dollars has been taken from my account.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Addison!
Thank you for leaving us a review!
As our system records show, your order was successfully delivered according to the deadline and the assignment is already in the finished state.
We would like to know more about your experience with us! If we have delivered the experience we strive for, we hope you’ll consider updating your review.
Please let us know if there is anything we can help you to improve your impression of us!
Sincerely,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
If you already wrote your essay, don't use them to review. Writing from scratch and reviewing is the same price and if you wrote 8 pages of your essay that you yourself wrote, you still have to pay 8 pages. It's not the number of words you expect them to revise and edit but the number of pages they read on your essay. I even made sure with my writer that we understood each other and she said she did, to which she didn't and only reviewed 3 pages of my essay, so basically useless. So again it is much better if you need an 8-page essay but haven't done it yet, just have them do it from scratch, not review. The support also had no shame in trying to get me to put in another order... after I said I did not need it and she "understood". Never ever believe them when they say they understand because they don't.
Used Before
Used Before
Tip for consumers:
Never use editing, just have them make your essay from scratch. But never use their review/editing services. Same price as if you had them to do the essay for you and not worth the money at all.
Products used:
Essay review and edit
Dear Jeffrey,
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction.
I will be sure to pass your feedback on, and we’ll work on improving our customer service in order to meet your expectations in the future.
Thank you for taking the time out of your day to leave us a review!
Best regards,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Ok, not great. Web site is a mess, sloppy construction, to say the least.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Aaron,
Your feedback has not gone unnoticed. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
We are here for you anytime!
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
To get ahead in life
I needed it now
Bad, didn't follow instructions and very poor at communication
They haven’t done anything about it
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Mignonne, thank you for your feedback!
We have received your complaint regarding order #4130925 with Prof. Darius.
We are so sorry to hear that your experience with our company has not met your expectations. Our mission is to provide service that makes your life easier, not harder! While we'd love the opportunity to regain your trust, we understand how frustrated you must be. To make up for it we would like to offer you a discount on your next order with us. The discount link has been sent to your email.
Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
The writers essay had numerous plagiarism, the structure was very inconsistent.
Thought they were good
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Cordia!
Thank you for taking the time to provide your feedback.
My name is Ramona, and I am really sorry that our service didn't match your expectations. It was an uncommon instance, and we would love to make it up to you!
As a token of apology, we would like to offer you a bonus. We would really appreciate if you may check your email inbox.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Warm regards,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208
Gain trust and grow your business with customer reviews.
Need to get that essay written but don't have the time?
With PapersOwl, you'll get professionally-researched, well-written essays right on time!
Are you looking for a reliable online essay writing service to assist students with their academic needs? At PapersOwl, you’ll find a team of skilled and professional writers who specialize in delivering high-quality assignments. Whether you prefer to select your expert or rely on an automated writer-matching algorithm, rest assured that you will receive top-notch academic papers. This secure platform guarantees quality and ensures your deadlines are always met.
Hello Jade!
Thanks so much for sharing your experience with us!
We want you to feel comfortable sharing good or bad news with us. I'm so sorry that this time, your experience fell short of expectations.
Could you please provide us with a bit more details on what exactly was wrong with the paper? And the order ID as well, please. This will help us to investigate the issue as soon as possible.
We are eager to receive your feedback!
Sincerely,
Ramona, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208