Papa John's has a rating of 1.6 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Papa John's most frequently mention customer service, order pizza, and last time problems. Papa John's ranks 140th among Food Delivery sites.
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The food was awesome The service was good. Nice price.enjoyed the great meal. I haven't ate here in awhile
Pizza didn't seem fully cooked. Crust was limp and moist. Store was 10 minutes from where I live. I placed the order and immediately left the house to pick it up. Before I was even half way there I got a text that my order was ready. By the time I got home, pizza was barely warm. I doubt that I'll be back.
The food was awesome
The service was good.
Nice price.enjoyed the great meal. I haven't ate here in awhile
I love papa John's pizza but everytime I try to use coupons the store can never find them in the computer
So pls tell why they send them out if u can't use them
Papa John's in Laurel Ms. Is the best Papa John's I ever had. The pizza was delicious, cooked to perfection. The whole team worked together in complete harmony. What a team. The manager Lenora was such a sweet, friendly person. The staff was friendly smiling, and efficient and I loved the whole vibe the restaurant had. I travel two cities over to order from this Papa John's because I know I will get my food fresh, hot, and exactly the way I love it! Kudos to the whole team. You all are A++++
Products used:
Pizza
I was pretty shocked to get home and see how burnt my pizza was. The crust was So dried out. I can't even figure out what is going on with the pepperoni ( zoom into it). I emailed the company for a refund— still waiting on a response.
This papa John's pizza place by 112th SW 312th st federalway WA has the best customer service. Every time I go there i always feel very welcomed by the way they great and welcome everyone that comes through the door. I meet different staff and they are all very welcoming and friendly. They work as a team you can tell. Their pizzas are always hot when I pick up for delivery. This place is the best location to pick up pizza and is also clean and organized. Thankyou Papa John's for great service.
Tip for consumers:
Go to the store and experience their good customer service yourself
Products used:
This is a pizza joint
The Margaret Street Papa John's Pizza location is FABULOUS! Not only do they make great food, but they give top-notch customer service. I an 70. My granddaughter usually orders on my app. I tried today and needed help. Tge STORE/HAVEN from Heaven helped me out. Love you guys!
Jackson was was super quick and delivered our pizza pipping out :) service that is quick and friendly is always appreciated
Products used:
Pizza
My husband and I eat pizza often and it's challenging sometimes to get good pizza. I'm not sure what has happened recently, but the Papa John's pizza we ordered the last several times has been really delicious. Thank you for making improvements. We are definitely happy customers.
I deal with the Papa John's on kecoughtan rd in Hampton VA and Derick the manager there is very polite, helpful and gets things done that are sometimes out of his control. Everytime I have a problem with my order he has taken care of it. I know that he has a lot to deal with and I know that if I have a problem with a order or anything else he will take care of it quickly. It's hard to find excellent hard working people like that and your company has been blessed by making him manager.
Went to papa johns at 3405 e broadway in pearland, texas today and met some great girls that worked there. Big shout out to Mary, Baylee and Alexia. If you want great service and great food go when these girls are there. Thank you,
Judy
Our go-to for pizza delivery! Always hot, fresh and delicious. Love earning Papa Dough to use on my future purchases!
Wow! Best Papa Johns Ever! Very tasty, quick. Super Happy staff. They gave me a discount. I want this Papa Johns to be known as the Best in the Country! It's in Moneta VA, Smith Mountain Lake. Shout out to Haile and Matt!
Roslyn Foreman
Products used:
Pepperoni and Bacon Pizza
I always bought pizza from Cassanova in plfd new jersey I will now be getting my pizza from papa john
Not sure why so many negative reviews, best pizzas I ever had in my life, definitely a returning customer, tasty and delicious!
I'm always skeptical about buying items from new companies but this company really certainly came thru for me... I was looking looking a last minute gift for my son for his boss and came across this company and very happy I chose them... From start to finish was easy and amazing... I was able to choose from alot of options, preview my order, receive shipping updates and got my item within DAYS! THANK YOU! Will definitely recommend and buy from u again! Sorry I didn't post pics cause I wrapped it up already... but TRUST ME these folks are legit and I LOVED MY ITEM!
Tip for consumers:
See review above..
Products used:
Award
Very friendly and delicious pizza. Very great service and family oriented store. I will highly recommend for parties and quick get together celebration. Roxana is great person and kind. I will keep this store as my first choice.
Papa John's added a call center now the price went up $5 to talk to India rather the store no more PJs
Walked in and the people working were very friendly and kind. They nicely told us about the deals going on right now and save me and my family a bit on cost.
Every time we've been to Papa John's, it was amazing. Great food and the employees are very polite! (This location was the one in Dartmouth, NS, Canada)
On the way home to SC we stopped at your Papa John's on 731 Duval Station Rd. #121, Jacksonville, FL *******. Store number #3232. We got the BEST PIZZA from Papa John's, EVER! We have a Papa John's in North Charleston, SC. Several times we got the worse pizza. We stopped going there. So we were apprehensive to going to this one. I have to say that pizza was better than Steel City's, Mellow mushroom, Domino's, Little Caesar's, Pizza Hut's and Cici's in our area. I wish we had a Papa John's like this one in our area. I think you should give them some sort of acknowledgement for a job WELL done. Because of them we now know that not ALL of you franchises are alike. Thank you, Barbara and Randy Perry. *******663.
My family has been eating Papa John's for over 20 years and I literally can't think of a single time we were disappointed with the meal! The app and the online version make it very easy to order as well. Keep up the great work!
I have never tasted a better pizza, than yours in our country! Highly recommended! I will be your client for ages!
I HAVE BEEN GOING TO THE PAPA JOHNS PIZZA FOR YEARS BUT TONITE 3-10-21 IT WAS THE BOMB BEST TASTING SERVICE WAS THE BOMB AND ALL WAS JUST PERFECT. THIS IS THE PIZZA IN FOREST PARK GA *******,
NAME IS BARKLEY I ORDERED OVER THE PHONE.
THANK YOU PAPA JOHNS PIZZA IN FOREST PARK GA
You have the most delicious pizza I've ever tried, except for my own pizza:)
I especially like spicy pizzas and cheese pizza. Thank you.
Their pizza range is great. The staff is always friendly, the delivery is fast and the pizzas and a joy. Also there are so many deals on for them during the week!
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