Panerabread.co

Had an unusual situation at the Panera Bread (7871 West 159th Street, Overland Park, KS). The wife and I went there for dinner. We placed our order at the register. Of course, they spun the display around wanting to know what tip we are giving. We opted for a $2 tip. I always get their pick 2 tuna sandwich and soup. After a minute they returned and told us that they are out of tuna and could not make us the tuna sandwich we ordered and already paid for. We said, no problem, just refund us our money and we will leave. The cashier didn't know how to do this so he called over his manager. The manager refunded us the money for our food, but decided to keep the $2 tip. We explained that a gratuity is for good service and/or good food – for which we received neither. He stood fast and refused to refund the $2 tip. When we got home, we contacted Panera corporate and they said that some stores do this and they have no control over it. Here is my tip. DON'T TIP UNTIL AFTER THE MEAL. You decide if the food and/or service deserves a tip and then tip or don't tip. Don't get fooled into tipping before food or service. To give you an idea of how bad this Panera is, just check their Yelp reviews. They have more 1 ratings than anything else. Many of the reviews on Yelp are pretty gross though.

Panera Bread is my go-to spot for delicious and wholesome meals. I appreciate their commitment to using fresh, high-quality ingredients in their soups, salads, sandwiches, and baked goods. The menu offers something for everyone, including vegetarian and gluten-free options. The fast-casual dining experience is convenient for both dine-in and takeout, and the rewards program adds value to frequent visits.

First, panera has some good food, but lately they have driven the bus downhill. They have removed many of the best items from the menu. Go take a look, the pastry section is all but no existent, where there used to be 5 kinds of muffins, well let's say no there isn't. Sandwiches and soup choices are less, but this is not my main concern. I was looking to purchase a gift card for CHRISTMAS but I could not find one that said Christmas, oh sure I could find cards that wanted to celebrate other holidays at this time from the middle east but NO Christmas. Panera, if your heart is with the middle east, Move! In America, Jesus Is King and Christmas is celebrated and we don't refer to it as the holidays. Wake up don't be woke.

I m new to the state of Arizona. I usually frequent Panera Bread with a positive outcome.The ones I visited within the state of Arizona are not friendly to people of color, upon visiting the cafes they never ever make me feel comfortable, mostly persons of color are treated like out cast, specifics if you are a person of color. I had one of the managers at the Camel Back location in Phoenix AZ, manager Alisa attempt to become aggressive to me and purposely mess my order up. This has happened on more than one occasion, the company has discriminatory issues, if you are a person of color use caution in Arizona if you are attempting to become a customer at Panera Bread.The company is not a racially equal company in its dealing with persons of color.